Computer Hope

Software => Apple => Topic started by: marvz-800 on February 27, 2009, 09:39:43 PM

Title: I POD SYNC HELP
Post by: marvz-800 on February 27, 2009, 09:39:43 PM

WHEN I CONNECT MY I POD TO
MY COMPUTER I GET AN ERROR
MESSAGE THAT SAYS   THERE IS NO DISK IN THE DRIVE.PLEASE INSERT A DISK INTO DRIVE H
IF ANYONE KNOWS HOW TO SOLVE THIS PLEASE HELP
COMPUTER IS A SONY VAIO 

Title: Re: I POD SYNC HELP
Post by: pcwizard on March 05, 2009, 12:48:10 PM

Does iTunes recognise that you have connected your iPod?

Title: Re: I POD SYNC HELP
Post by: marvz-800 on March 05, 2009, 03:01:17 PM

YES
IT ALSO SYNCS
AFTER THAT I GET THE MESSAGE
THEN I HAVE TO GO TO SAFE TO REMOVE HARDWARE
TO REMOVE IPOD
THANK YOU FOR YOUR REPLY

Title: Re: I POD SYNC HELP
Post by: pcwizard on March 14, 2009, 09:52:37 AM

Was the iPod ever connected to a Mac before?

iPods need to be formatted before they can be connected to a different OS i.e. Windows to Mac or vice versa.

Title: Re: I POD SYNC HELP
Post by: marvz-800 on March 14, 2009, 09:20:48 PM

THANK YOU FOR YOUR REPLY
TALKED TO APPLE CUST SERVICE ABOUT THIS
THEY LET ME TALK TO A PRODUCT ENGINEER
HE NEVER HAD ANYONE ELSE WITH THIS PROBLEM.
HE WAS ABLE TO TELL ME HOW TO SOLVE THIS
AND HIS SOLUTION COMPLETELY SOLVED THE PROBLEM.
THANKYOU AGAIN FOR YOUR TRYING TO HELP ME
I LIKE THIS SITE A LOT

Title: Re: I POD SYNC HELP
Post by: Carbon Dudeoxide on March 14, 2009, 09:22:59 PM

Caps lock broken? ::)

Title: Re: I POD SYNC HELP
Post by: marvz-800 on March 14, 2009, 09:24:19 PM

my fault
sorry

Title: Re: I POD SYNC HELP
Post by: Carbon Dudeoxide on March 14, 2009, 09:26:22 PM

;)

What was the solution anyways?

Title: Re: I POD SYNC HELP
Post by: marvz-800 on March 14, 2009, 09:33:58 PM

he had me go to msconfig
disable start programs
then it worked
he then told me to enable them one by one to
find the program that was the problem
Corel Paint Shop Pro Photo was it
it came with the computer
i never use it so i deleted it
problem solved

Title: Re: I POD SYNC HELP
Post by: Carbon Dudeoxide on March 14, 2009, 09:34:40 PM

All right. Cool.  :)