Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: sjeanine on March 21, 2009, 09:40:15 AM

Title: Computer boots up but then goes black
Post by: sjeanine on March 21, 2009, 09:40:15 AM: I have an older computer which I wrote about on another topic here somewhere earlier...asking about ram. Anyway, it boots up and you can see the Windows XP screen but then goes black and you only see the cursor, nothing else. Any ideas??? I've turned it off and on many times and this keeps happening. Thanks.

SJeanine
Title: Re: Computer boots up but then goes black
Post by: sahil on March 25, 2009, 09:22:54 PM: Just press Ctrl+Alt+del key after login & go to new task & then type explorer

it will open up & then check your user profile size delete temp files run disk cleanup
Title: Re: Computer boots up but then goes black
Post by: lostcoast on March 26, 2009, 08:48:49 AM: Quote from: sahil on March 25, 2009, 09:22:54 PM
Just press Ctrl+Alt+del key after login & go to new task & then type explorer

it will open up & then check your user profile size delete temp files run disk cleanup

Please understand that they can't log in since they can't boot to windows.
Title: Re: Computer boots up but then goes black
Post by: lostcoast on March 26, 2009, 08:54:02 AM: Quote from: sjeanine on March 21, 2009, 09:40:15 AM
I have an older computer which I wrote about on another topic here somewhere earlier...asking about ram. Anyway, it boots up and you can see the Windows XP screen but then goes black and you only see the cursor, nothing else. Any ideas??? I've turned it off and on many times and this keeps happening. Thanks.

SJeanine

Hello,

Please try to enter safe mode and see if you can complete a log in to windows.

If you need help with safe mode try this link

http://www.computerhope.com/issues/chsafe.htm
Title: Re: Computer boots up but then goes black
Post by: mr tee on March 26, 2009, 09:25:16 AM: hi there do you have another monitor handy at all if not go to the top of the forum page and type in black screen in the search box and this will give you a few options to fix the problem no doubt
Title: Re: Computer boots up but then goes black
Post by: sjeanine on March 26, 2009, 09:11:42 PM: Ok, tried all of the above and nothing helped. I will try doing a search on black screens now. If anything works, I'll post here and let you know. I can get into safe mode but when I click on that or anything else there, it acts like it's going to go there but then my screen just goes black again...except for showing a cursor. {{{{sigh}}}} Thanks for the suggestions though.
Title: Re: Computer boots up but then goes black
Post by: mr tee on April 01, 2009, 08:53:04 AM: hi there sjeanine you are not alone now my computer has the same problem unbelievable :'( this has happened two days ago windows 2002 home edition sp 3 do you have same i will post a new thread maybe somthing you can look at as well for useful info maybe! ram stick and new graphics card has not helped me out !
Title: Re: Computer boots up but then goes black
Post by: sjeanine on April 01, 2009, 01:58:49 PM: not sure what's in it now but it shows the Windows Log on screen while it's loading but then when it should pull up the icons window, everything just goes black but I still have a cursor. When I go to safe mode, no matter what I click on, the screen just will go black and nothing happens so not sure what's going on. You think it could be that new virus they have been saying would be hitting around April Fools day? It did say some computers were already getting hit and this just started a few weeks ago....
Title: Re: Computer boots up but then goes black
Post by: mr tee on April 01, 2009, 02:12:23 PM: You think it could be that new virus i think there would be a lot more posts if the virus is responsible !!