Computer Hope
Software => Apple => Topic started by: Michael on April 01, 2009, 12:33:51 AM
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Hi !
My company is using FTP to transfer files from and to our customers.
Normally, for PC users, we just type the ftp address in the address bar (in Explorer or Browser) then we'll be prompted for username and password then we'll end up in the designated folder.
However, I have a new customer who uses a Mac, and when he log in as we normally do with PC, the FTP administration monitor doesn't see him logging in i.e. no activity is logged. He said he can copy and paste files into the folder, but I cannot see them, and he cannot see the files I put into the folder too.
I know little about Mac, can anyone help?
Thanks a lot.
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There is a specific tick box that enables FTP sharing between computers.
System Preferences > Sharing > Options (bottom right) > Tick - 'Share Files and Folders Using FTP'
When you are sharing the files using FTP, are you using a generic folder to place the files in? On a Mac there is a 'Drop Box' folder that only the user who's account it is can open, but others can 'drop' files into. This can be located at 'Username' > Public > Drop Box.
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On my end, my company is running Win XP on PC, and we have designated folder for each user. Once they log in they'll end up in their own folders and cannot access the others.
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FTP software is required for the Mac. Search MacUpdate.com (http://MacUpdate.com) for options.
Transmit (www.panic.com (http://www.panic.com)) is my favourite paid app.
CyberDuck (www.cyberduck.ch (http://www.cyberduck.ch)) is probably the best free option.
Sandy