Computer Hope
Hardware => Hardware => Topic started by: mig on April 16, 2009, 05:03:01 AM
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Good Morning,
I have searched through forums and there are similar probems so I have attempted the solutions presented there and I still have no sound. I will go to bullet points as I have now been up for 22 hours with this.
sony vaio vgn-bx196sp running xp pro service pack 3
model number pcg-9w2m
1. installed bt dialler 2 days ago it called itself btdialler hdaudio, could this be part of the problem or red herring?
2. when I switched laptop back on no sound. sound and audio shows no audio device and greyed out boxes for default deviceon sound playback and midi music playback
3. on sound recording default device shows realtek hd audio input after much tinkering.
4. in device manager m/s kernel audio splitter, audio mixer and acoustic echo canceller show yellow !
5. have uninstalled the above numerous (oh god so so many) times and they reappear
6. have attempted to update reatek hd audio from device manager page, both 2005 and 2007 versios and computer froze an had to be rebooted each time.
7. went to bios via f2 and could not find peripherals or integrated etc. only speaker volume, turned it up from 4 to 6 .cant find onboard audio device enable/disable
8. still get chimes sound on vaio entry screen on boot then no sound after dos curser page
9. windows audio set to automatic and shows started
I apologise if I started this thread in the wrong forum I am a little new here, though after 22 hours I feel I know some of you well. I do wonder if the bt dialer (now uninstalled) has somehow hiacked the soundcard and made it impossible to use it with other software. I have taken the next 2 days off work to sort this problem as I am bereft without sound thank you in advance for your time and care.
Everest below
Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name YOUR-4C04AB5E70
User Name miguella
Motherboard
CPU Type Mobile Intel Pentium M 750J, 1866 MHz (14 x 133)
Motherboard Name Sony Corporation Q-Project
Motherboard Chipset Intel Alviso-G i915GM
System Memory 1014 MB (DDR2-533 DDR2 SDRAM)
BIOS Type Phoenix (11/25/05)
Communication Port Toshiba BT Port (COM10)
Communication Port Toshiba BT Port (COM11)
Communication Port Toshiba BT Port (COM12)
Communication Port Toshiba BT Port (COM13)
Communication Port Toshiba BT Port (COM14)
Communication Port Toshiba BT Port (COM20)
Communication Port Toshiba BT Port (COM21)
Communication Port Toshiba BT Port (COM6)
Communication Port Toshiba BT Port (COM7)
Display
Video Adapter Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family (128 MB)
Video Adapter Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family (128 MB)
3D Accelerator Intel GMA 900
Monitor Plug and Play Monitor (120014)
Monitor Plug and Play Monitor (120014)
Monitor Plug and Play Monitor (120014)
Multimedia
Audio Adapter Intel 82801FBM ICH6-M - High Definition Audio Controller [B-1]
Storage
IDE Controller Intel(R) 82801FBM Ultra ATA Storage Controllers - 2653
IDE Controller Texas Instruments PCI7411 Integrated FlashMedia Controller
SCSI/RAID Controller MagicISO SCSI Host Controller
SCSI/RAID Controller Silicon Image SiI 3112 SATALink Controller
Disk Drive MemoryStick2 Device
Disk Drive SD3 Device
Disk Drive HTS541010G9SA00 (100 GB, 5400 RPM, SATA)
Optical Drive MagicISO Virtual DVD-ROM0000
Optical Drive PIONEER DVD-RW DVR-K16D USB Device
SMART Hard Disks Status OK
Partitions
C: (NTFS) 38154 MB (6331 MB free)
D: (NTFS) 50085 MB (22756 MB free)
Total Size 86.2 GB (28.4 GB free)
Input
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Alps Pointing-device for VAIO
Mouse HID-compliant mouse
Mouse HID-compliant mouse
Network
Network Adapter Intel(R) PRO/Wireless 2200BG Network Connection (192.168.0.136)
Modem HDAUDIO SoftV92 Data Fax Modem with SmartCP
Peripherals
Printer Adobe PDF
Printer EPSON Stylus Photo R300 Series
Printer Intuit Internal Printer
Printer QuickBooks PDF Converter
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller Intel 82801FBM ICH6-M - Enhanced USB2 Controller [B-1]
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device Bluetooth USB Controller (ALPS/UGX UGPZ6XC02A)
USB Device Sony Visual Communication Camera VGP-VCC1
USB Device TouchChip Fingerprint Coprocessor
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
with love
mig
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Read this it will help you I think.
http://www.computerhope.com/forum/index.php/topic,81042.msg537287.html#msg537287
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Do a system restore prior to the problem happening.
Alan <>< :D
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Thanks for the replies, that post was one I read early on in my research and followed the instructions.
Now... a funny thing happened. I have a 5 year warranty on this machine so I (eventually) rang them, of course they suggested factory reset but I wanted to avoid that but while I was on the phone the sound reappeared.
And then automatic updates happened and when I switched on again...no sound.
So I opened the same pages a I had earlier which was the double click on realtek hd audio in device manager and open the prperties box from the top menu and click on everything on the list.......SOUND...
So I dont call this solved there are still kernel components showing conflict in the device manager an I know they shouldnt be there and I havent got the speaker icon back to my taskbar. So I still have work to do, but I played games, watched movies and recorded my ukulele to reaper all evening all with sound. I never thought I could love computer beeps an clicks so much.
2 things
bios does not have onboard soundcard enable disable, or integrated peripherals menu for that matter, as its a limited bios for pouffy laptops.
I reupdated the driver to the old 2005 version not the 2007.
Now I am going to bed its been 3 days and I reckon Ive earned some sleep... and I think Ive started seeing things...but hopefully not having audio halucinations too.let me know if you know a way to uninstall unwanted kernel comps and...
Goodnight
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What do you mean when you say unwanted kernel core components...and where are these being reported ? ?
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Good Morning
Under the device manager tab, in sound video an games controllers there is a yellow ! on microsoft kernel acoustic echo canceller, also m/s kernel audio splitter, also m/s kernel wave audio mixer. Thats how it is this morning. The fix I did before (previous post) did not work today and I am again without sound.
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Audio Adapter Intel 82801FBM ICH6-M - High Definition Audio Controller [B-1]
This is what you need the driver for...
There are Realtek drivers installed for some reason...but it's not what you have.
NOTE: In the case of laptops it's best to obtain all drivers from the laptop manuf. site.
Best of Luck.
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Im afraid I dont understand. Are you saying the Intel driver should be applying to a different audio card than the realtek. If so its not appearing in device manager. Also when I uninstall realtek and restart the computer reloads realtek at startup as new hardware found.
Forgive me I am obviously now entering land of the clueless an you may have to dial back on your assumptions of my knowedge/cleverness(familiar my booty)
I have been to sony and faied to find the driver but nothing ventured I will go there again now
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After 3 days of struggling, swearing, cursing and despair.............. I come across Mig's entry in this forum which is exactly the same problem I have. THANK YOU Dr Icon. You are are blessed among men (or women). May joy and happiness overwhelm you in your life as your solution has in mine. If you were here with me I'd buy you as much beer as you could drink or if you were a woman I'd be your slave. *censored*, if you are a man, I'd be your slave (and I'm not inclined that way usually). - A 30 second fix after days of struggle. Why can't I find that information anywhere in Windows or Philips help???????????
Bless you, you magnificent one.
Boris.