Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: lostcozz on April 20, 2009, 10:31:47 AM

Title: computer wont load to login screen
Post by: lostcozz on April 20, 2009, 10:31:47 AM

i have a Toshiba Cosimo, recently i was just sitting there and it turned off on me, when i tryed to restart my laptop i cant make it to my login screen, i tryed to open it up in safe mode and nothing. people are telling me i need to reinstall windows vista but I'm not that good with computers. i was wondering if anyone can help me figure out whats wrong with my computer. thank you

Title: Re: computer wont load to login screen
Post by: lostcozz on April 20, 2009, 10:54:06 AM

it makes it to a black screen and i can only see the mouse courser and move that around, any ideas?

Title: Re: computer wont load to login screen
Post by: Geek-9pm on April 20, 2009, 11:27:44 AM

No, don't re install VISTA. Can you get the machine into the BIOS? Or, does the Logo come up? The first screen you normally see when it comes on.

Title: Re: computer wont load to login screen
Post by: lostcozz on April 20, 2009, 12:22:27 PM

when i start it up i get a *windows error recovery* screen, when i try to launch start up repair it just goes blank same when i try to start windows normally.

Title: Re: computer wont load to login screen
Post by: lostcozz on April 20, 2009, 05:50:25 PM

i have no idea how to fix this =(

Title: Re: computer wont load to login screen
Post by: Broni on April 20, 2009, 09:15:43 PM

Still under warranty?
How are you trying to access Safe Mode?