Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: pharaz on May 14, 2009, 01:44:43 PM

Title: my Asus pro 55 core2duo laptops stuck while running...helppppp
Post by: pharaz on May 14, 2009, 01:44:43 PM

Respected Audience,

I have an ASUS pro55  core 2 duo laptop with windows vista installed in it. I bought it some 4 months back and for couple of months it ran flawlessly. Lately I have got some problem which is that while my PC is running it stucks suddenly. Like everything on my screen just jams and nothing works. The only thing I could do is shutdown using the button. This way I lose all my important data. Was just wondering if any one could help me troubleshoot it. Is it a harware problem or Windows problem or some deadly virus that my anti-virus doesnt detects???

regards

Pharaz

Title: Re: my Asus pro 55 core2duo laptops stuck while running...helppppp
Post by: midsail on May 14, 2009, 06:25:26 PM

How much RAM do u have? There r a couple of possibilities? Over heating, lack of RAM, r the first to come to mind. Try doing a check disk.  My Computer>C:>right click>property>check disk. Select both options and reboot. 

Title: Re: my Asus pro 55 core2duo laptops stuck while running...helppppp
Post by: pharaz on May 28, 2009, 06:02:00 PM

Dear Sir,


Thanks for the reply. The ram of my laptop is 4 GB and is quite latest in the series. I have performed *censored* checks and anti virus scans but there wasnt any problem with that I guess. I also think that overheating is the problem. But what do you recommend in this case. Can I do something like claiming warranty and stuff.
regards

Title: Re: my Asus pro 55 core2duo laptops stuck while running...helppppp
Post by: patio on May 28, 2009, 06:14:25 PM

I would backup what data was important and return it for a new machine under warranty...

ASAP

Title: Re: my Asus pro 55 core2duo laptops stuck while running...helppppp
Post by: midsail on May 29, 2009, 05:24:23 AM

I agree with patio, since it is under warranty.