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Hardware => Hardware => Topic started by: muqadusali on May 17, 2009, 07:11:21 AM

Title: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: muqadusali on May 17, 2009, 07:11:21 AM
HI EVRY1

Recently i reformatted my pc because it had a virus in it, after it finished, i installed the drivers and rebooted, everything seemed to be fine until there was no sound, i kept reinstalling and rebooting, it didnt seem to work.When i go on the volume control or sound devices in control panel it says 'no audio device'. I have been trying for a few days and have found no help.

This is my first time opening a topic in a forum, i apologise if i am breaking any forum rules.

Help is appreciated, thanks ???
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: KingPincer on May 17, 2009, 07:15:44 AM
Are you using the right driver for your sound card?
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: Carbon Dudeoxide on May 17, 2009, 07:16:56 AM
Welcome to ComputerHope, Muqadusali.

The reason why your sound is not working is because no audio drivers have been installed.

I presume this is a Laptop computer?
If so, what model number and brand is it?
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: patio on May 17, 2009, 07:18:38 AM
Re-install all your drivers starting with the MBoard chipset drivers FIRST...
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: muqadusali on May 17, 2009, 07:20:06 AM
Are you using the right driver for your sound card?


Yes i am, this cd came with the computer when i bought it, it was working fine before i formatted the pc
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: Carbon Dudeoxide on May 17, 2009, 07:38:40 AM

Yes i am, this cd came with the computer when i bought it, it was working fine before i formatted the pc

Is it the Windows CD by any chance? Does it have the word 'Microsoft' written all over it in shiny holograms?
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: muqadusali on May 17, 2009, 07:43:10 AM
Is it the Windows CD by any chance? Does it have the word 'Microsoft' written all over it in shiny holograms?

no, i bought my computer last year and it was to a custom built spec, when it arrived, i recieved a drivers and utility cd that i then went on and installed, back then it installed fine, but a few days ago my computer was infected and therefore i had to format it. i have done that but cant get any sound. I install the driver, reboot system still no sound, normally the realtek hd audio would be in control panel but it isnt. and also in the sounds and audio devices option it says no audio device, please helpp
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: Carbon Dudeoxide on May 17, 2009, 07:47:40 AM
It sounds like you didn't install the right driver....
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: muqadusali on May 17, 2009, 07:48:36 AM
It sounds like you didn't install the right driver....
??? ??? ??? ??? ??? ??? ???


Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: Carbon Dudeoxide on May 17, 2009, 07:58:13 AM
If there is no indication the Realtec software has been installed, you must not have installed it....

Have you done this before?
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: muqadusali on May 17, 2009, 07:59:59 AM
If there is no indication the Realtec software has been installed, you must not have installed it....

Have you done this before?

yes, when i bought this pc a year ago, i had absolutely no trouble at installing it so...
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: Carbon Dudeoxide on May 17, 2009, 08:05:33 AM
On the CD, are they individual installers, or one installer for everything?
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: muqadusali on May 17, 2009, 08:06:57 AM
On the CD, are they individual installers, or one installer for everything?

there are individual and one
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: Carbon Dudeoxide on May 17, 2009, 08:10:32 AM
Have you installed them ALL?
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: muqadusali on May 17, 2009, 08:13:19 AM
Have you installed them ALL?

yes!
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: Carbon Dudeoxide on May 17, 2009, 08:31:16 AM
Try finding new drivers online then.
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: muqadusali on May 17, 2009, 08:32:10 AM
Try finding new drivers online then.

i've tried, no luck!
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: KingPincer on May 18, 2009, 03:09:20 AM
Why don't you try to call the shop where you bought it from and tell then your problem maybe they could help you.
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: patio on May 18, 2009, 06:51:29 AM
Re-install all your drivers starting with the MBoard chipset drivers FIRST...
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: KingPincer on May 18, 2009, 08:09:13 AM
Try to reformat your PC and be sure to use the right drivers. Install all the drivers that are needed.
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: patio on May 18, 2009, 08:15:44 AM
Try to reformat your PC and be sure to use the right drivers. Install all the drivers that are needed.

Uhhh...a format is kind of a drastic step to correct a Driver issue...
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: KingPincer on May 19, 2009, 04:02:30 AM
Yup he is talking about a driver issue.
Title: Re: HELP!!! INSTALLED REALTEK HD AUDIO BUT 'NO AUDIO DEVICE'
Post by: Carbon Dudeoxide on May 19, 2009, 04:06:19 AM
Yup he is talking about a driver issue.

And reformatting would not solve the driver issue, but make it worse.