Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: smorgan21 on May 26, 2009, 06:13:38 PM

Title: help with my computer!!!
Post by: smorgan21 on May 26, 2009, 06:13:38 PM
okay, i got a cannot find bootmgr message at bootup one day... I fixed that, then intalled all my drivers and stuff. then when the computer rebooted a couple times I got this message when i logged on that said

"To help protect your computer, Windows has closed this program...
NAME: Boot acceptance Application for Registry,
PUBLISHER: Microsoft Corporation." What do I do now?

So i was talking to a guy on a different website and he said try taking out the memory sticks inside the computer... so I did that, put them back in and then tried to turn the computer on. and guess what, the computer will not turn on??? I am so pissed cause I dontknow how to fix it.  any suggestions???
Title: Re: help with my computer!!!
Post by: Broni on May 26, 2009, 08:47:24 PM
At what point does the message appear?
Are you able to boot all the way to Windows?
Did it just start to happen?
Did you try Safe Mode?
Did you try system restore?
Title: Re: help with my computer!!!
Post by: smorgan21 on May 26, 2009, 09:17:03 PM
okay this is what happened.

I was told to try taking out the memory sticks when that message came up (it just happened one day after I reformatted and reinstalled windows xp) and I could see anything on my desktop. so when i went ctrl alt delete to get my icons to pop up, that wouldnt work either. so I took out my memory sticks, put them back in, and then I plugged my computer back in and NOTHING happened. Wouldnt turn on or do anything?
Title: Re: help with my computer!!!
Post by: Broni on May 26, 2009, 09:35:00 PM
Any lights on? Hard drive/fans spinning?
Title: Re: help with my computer!!!
Post by: smorgan21 on May 27, 2009, 07:12:17 AM
nope nothing at all, just a computer sitting here
Title: Re: help with my computer!!!
Post by: patio on May 27, 2009, 07:14:55 AM
Make sure the RAM is seated fully...
Then try it with only 1 stick in the slot closest to the CPU.
Title: Re: help with my computer!!!
Post by: smorgan21 on May 27, 2009, 05:31:17 PM
okay! it finally turned on, turns out it was just the power cord lol.

okay but now to the first problem... I get an error after i log in that says

"To help protect your computer, Windows has closed this program...
NAME: Boot acceptance Application for Registry,
PUBLISHER: Microsoft Corporation."

o what do I do there? cause i cant get on to turn it off or anything it pops up right when i click on my name to log in, and you can see the desktop but with no icons
Title: Re: help with my computer!!!
Post by: JJ 3000 on May 27, 2009, 05:38:19 PM
You just installed XP right?
If I were you I would just wipe it out again and start over.
Did you use a real windows CD or a copy?
Did you get any errors while installing?
Title: Re: help with my computer!!!
Post by: smorgan21 on May 27, 2009, 05:42:20 PM
okay. no i used the real xp disk and no, no errors
Title: Re: help with my computer!!!
Post by: Broni on May 27, 2009, 05:56:44 PM
Can you get to Windows, or you're stuck at that message?
Title: Re: help with my computer!!!
Post by: smorgan21 on May 28, 2009, 09:28:16 AM
okay i reinstalled windows xp, and no longer am i getting that boot error, but now i cannot download Norton onto my computer, I already bought it and you can put it on up to 3 computers, i get to the setup icon and it says it is extracting files but after that it just closes? any ideas?
Title: Re: help with my computer!!!
Post by: patio on May 28, 2009, 06:38:18 PM
Yes.
Forget about Nortons whether you paid for it or not.
AVG and Avast both have FREEE A/V apps...
Title: Re: help with my computer!!!
Post by: smorgan21 on May 28, 2009, 07:56:30 PM
okay now i downloaded Avast Antivirus, and guess what. I click on internet and it is unable to find a connection so therefore it cant find the page. the same happens to Mozilla?
Title: Re: help with my computer!!!
Post by: Broni on May 28, 2009, 08:05:20 PM
Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
Do NOT post any logs in THIS thread.
Title: Re: help with my computer!!!
Post by: JJ 3000 on May 28, 2009, 10:32:21 PM
Wait a minute. You said:
okay i reinstalled windows xp, and no longer am i getting that boot error
If you just wiped it out, it should not have any viruses. It is most likely the network driver that is causing the problem. The only problem with that logic is that you also said:
okay now i downloaded Avast Antivirus
So which is it? How did you download Avast?
Smorgan21, do us a favor and click Start then Run and type in devmgmt.msc and press enter. This will take you to device manager. Do you see any yellow quesion marks or exclamation points?
Title: Re: help with my computer!!!
Post by: smorgan21 on May 29, 2009, 11:00:08 AM
yeahi do. there is a yellow question mark uder my printer... and i got the internet problerm fixed