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Microsoft => Microsoft Windows => Windows XP => Topic started by: ADug on June 08, 2009, 03:48:42 PM

Title: Windows XP will not restore to an earlier date
Post by: ADug on June 08, 2009, 03:48:42 PM
 Thank you for taking the time to review my post. I am new to this forum and have so far found it quite informative.

 My current problem is I have a laptop with Windows XP. I have tried several times to restore it to an earlier date only to get a message

Your computer cannot be restored to
Date Requested

No changes have been made to your computer

To choose another restore point, restart System Restore

To say the least I've tried other dates and have failed with the same message appearing.

My system has a Total Size: 37.2 GB with 26.2 GB FREE

The disk space to use: Is set at the max 12% (4577 MB)

There should be more than enough space available I would think to do a System Restore

Thank you for your attention and assistance
Title: Re: Windows XP will not restore to an earlier date
Post by: Mulreay on June 08, 2009, 04:52:31 PM
Hi ADug welcome to Computer Hope. Can you supply the rest of your system details please. As much as you can mate.
Title: Re: Windows XP will not restore to an earlier date
Post by: hiloed on June 08, 2009, 04:55:07 PM

Have you tried to do system restore in sage mode? If not try it, it will usually work.

Good Luck
Title: Re: Windows XP will not restore to an earlier date
Post by: Broni on June 08, 2009, 04:57:39 PM
Safe Mode, that'd be ;D
Title: Re: Windows XP will not restore to an earlier date
Post by: ADug on June 08, 2009, 05:02:00 PM
I have attempted in safe mode and failed there. I will try again though.

In regards to my system :

Microsoft Windows XP Professional
Version 2002
Service Pack 3
Intel(R) Pentium(R) Mprocessor 1.60GHz
Title: Re: Windows XP will not restore to an earlier date
Post by: hiloed on June 08, 2009, 05:03:25 PM

Whoops! Sorry, thanks for the correction Mr. Broni.
Title: Re: Windows XP will not restore to an earlier date
Post by: Broni on June 08, 2009, 05:05:04 PM
 ;D
Title: Re: Windows XP will not restore to an earlier date
Post by: Mulreay on June 08, 2009, 05:06:56 PM
Repair:
 Click Start, Search and look for SR.INF. It should be in "C:\WINDOWS\inf"
 RightClick on it, then LeftClick it, select "Install"
 Follow the prompts, Reboot and System Restore will be ready to use.
 
>
 Another possibility is that the System Restore folder is damaged.
 Disable system restore, delete the System Restore folder, reboot,
 then re-enable System Restore. The folder will be re-created
 automatically.
Title: Re: Windows XP will not restore to an earlier date
Post by: patio on June 08, 2009, 05:08:40 PM
Quote
Another possibility is that the System Restore folder is damaged.
 Disable system restore, delete the System Restore folder, reboot,
 then re-enable System Restore. The folder will be re-created
 automatically.

If he does this he loses all restore points...i don't think this should be suggested yet at this point in time...
Title: Re: Windows XP will not restore to an earlier date
Post by: Mulreay on June 08, 2009, 05:12:11 PM
True Patio. Sorry. I put the little > point to say a lesser point but I guess only I got that.
Title: Re: Windows XP will not restore to an earlier date
Post by: Broni on June 08, 2009, 05:13:02 PM
Absolutely.
If anything, if System Restore doesn't work from Safe Mode either, he can try to repair it: http://windowsxp.mvps.org/repairsr.htm

Title: Re: Windows XP will not restore to an earlier date
Post by: Broni on June 08, 2009, 05:13:38 PM
My comment was concerning patio's reply.
Title: Re: Windows XP will not restore to an earlier date
Post by: ADug on June 08, 2009, 05:16:41 PM
 I've attempted to restore in Safe Mode and have failed Miserably again. I've also done the search for SR.INF. and come up empty handed on that front as well.

  :(

Title: Re: Windows XP will not restore to an earlier date
Post by: Mulreay on June 08, 2009, 05:16:58 PM
I know Broni I had already posted. I should of added a foot note that it was a last resort. Sorry guy's.
Title: Re: Windows XP will not restore to an earlier date
Post by: Mulreay on June 08, 2009, 05:18:03 PM
ADug follow Broni's link.
Title: Re: Windows XP will not restore to an earlier date
Post by: Broni on June 08, 2009, 05:22:32 PM
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1 (http://jpshortstuff.247fixes.com/SystemLook.exe)
Download Mirror #2 (http://images.malwareremoval.com/jpshortstuff/SystemLook.exe)

Note: The log can also be found on your Desktop entitled SystemLook.txt
Title: Re: Windows XP will not restore to an earlier date
Post by: ADug on June 08, 2009, 05:50:00 PM
 I will definitely check into those sites when I get the laptop online. Thank you all for your assistance. When I get the verdict I'll post the results.

Thanks again
Title: Re: Windows XP will not restore to an earlier date
Post by: JJ 3000 on June 08, 2009, 06:02:54 PM
Do you have Norton Antivirus or any symantec programs on your computer?
Title: Re: Windows XP will not restore to an earlier date
Post by: Mulreay on June 08, 2009, 06:04:33 PM
Can I just ask why JJ?
Title: Re: Windows XP will not restore to an earlier date
Post by: Broni on June 08, 2009, 06:05:50 PM
Quote
I will definitely check into those sites when I get the laptop online
Download it on working computer. Use USB stick to move it to the bad computer.
Title: Re: Windows XP will not restore to an earlier date
Post by: JJ 3000 on June 08, 2009, 06:09:02 PM
Can I just ask why JJ?

Norton doesn't like system restore. In order to complete a system restore you have to turn off protection for Norton products. You don't have to turn off Norton - just the protection for Norton products.

This page explains how to turn it off.
http://service1.symantec.com/SUPPORT/sharedtech.nsf/0/c7a9848df95596b9882570c900605bf5?OpenDocument&seg=hm&lg=en&ct=us
Title: Re: Windows XP will not restore to an earlier date
Post by: Mulreay on June 08, 2009, 06:11:53 PM
I've used Norton for three years... never had that problem. Is it something I should look out for?
Title: Re: Windows XP will not restore to an earlier date
Post by: Broni on June 08, 2009, 06:13:11 PM
Quote
I've used Norton for three years... never had that problem
Did you find another person, who can say same thing?  ???  ;D
Title: Re: Windows XP will not restore to an earlier date
Post by: Mulreay on June 08, 2009, 06:16:03 PM
Erm not really. I'm just lucky  8)
Title: Re: Windows XP will not restore to an earlier date
Post by: Broni on June 08, 2009, 06:16:09 PM
Quote
Norton doesn't like system restore
I just learned, this is not a real reason, JJ asked his question.
He's actually planning huge covert operation to remotely remove all Norton installations throughout the world.
That's why, he has to know all possible locations of it  ;D  ;D  :P  :P
Title: Re: Windows XP will not restore to an earlier date
Post by: Mulreay on June 08, 2009, 06:18:05 PM
Does that mean I get a refund??  ;D
Title: Re: Windows XP will not restore to an earlier date
Post by: Broni on June 08, 2009, 06:22:03 PM
It's so worthless, they offer it for free now (after rebate).....hahahahaha
Title: Re: Windows XP will not restore to an earlier date
Post by: Mulreay on June 08, 2009, 06:24:05 PM
Everyone knocks it but why?
Title: Re: Windows XP will not restore to an earlier date
Post by: patio on June 08, 2009, 06:27:29 PM
For one DLoad and install Process Explorer and see what it eats for lunch...

Then if you are really adventurous ...try uninstalling it.
Title: Re: Windows XP will not restore to an earlier date
Post by: Mulreay on June 08, 2009, 06:37:23 PM
Ok done but I don't understand??

[attachment deleted by admin]
Title: Re: Windows XP will not restore to an earlier date
Post by: BC_Programmer on June 08, 2009, 08:47:16 PM
well... for one you have twice as many processes as I do, and I have 5 different apps open right now...


Although on the other hand, you are using iTunes... which installs several background services as well.

Try sorting it by processor time, and watch which ones are at the top for a while.


Also why do you have sqlserver?  ???


Title: Re: Windows XP will not restore to an earlier date
Post by: Broni on June 08, 2009, 08:50:52 PM
CPU usage = 3.07%
Title: Re: Windows XP will not restore to an earlier date
Post by: ADug on June 13, 2009, 11:39:35 AM
I downloaded System Look onto another computer then installed it on my lap top. Unfortunately it came up empty

Could not find

I also attempted turning off Norton by following the directions from the link that had been listed and that attempt was Futile as well.

 :(
Title: Re: Windows XP will not restore to an earlier date
Post by: Broni on June 13, 2009, 11:42:58 AM
It looks like SR.INF is missing, and you have some system files issues.

Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista case).
If sfc won't find any errors in Windows XP, it'll simply quit, without any message.
Title: Re: Windows XP will not restore to an earlier date
Post by: ADug on June 15, 2009, 06:44:43 PM
Clicked on start

Clicked on run and typed in:

sfc / scannow

Then clicked OK

A blank black screen popped up for less than a second

No info or anything
Title: Re: Windows XP will not restore to an earlier date
Post by: Broni on June 15, 2009, 07:13:27 PM
This file may be missing as well.

Try repair: http://www.geekstogo.com/forum/How-to-repair-Windows-XP-t138.html