Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: alicat2727 on June 14, 2009, 08:52:36 PM
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Okay.... I am writing about my mother-in-law's computer so I don't have all the specs as of right now. I will just start by telling you the problem and hopefully someone can help me...
Here is what I did step by step:
Step 1: I started to update from sp2 to sp3
Step 2: Somewhere in the updating process the computer froze up and I ended the task
Step 3: I then restarted the computer and it gave me a couple of options:
Safe mode
Safe mode with networking
Safe mode with command prompts
Last known configuration
Star windows normally
Step 4: I clicked on start windows normally and it just brought me back to the same options
Step 5: This time i clicked on safe mode and it worked
Step 6: However, when i shut down the computer and started it back up, it won't let me start normally...only in safe
mode......
Please help!!!!!!!!!!
I am still learning so please be kind....Thank you so much....alicat2727
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Re-boot into safemode....run auto updates and let it finish this time.
Then boot normally and you should be good to go...
P.S. It's never a good idea to cancel/inturrupt an update of any kind.