Computer Hope

Hardware => Hardware => Topic started by: eric517 on June 16, 2009, 02:46:49 PM

Title: Dell Vostro Laptop Screen Goes Blank
Post by: eric517 on June 16, 2009, 02:46:49 PM: I have a Dell Vostro 1500 laptop. My screen will go blank every five minutes. I can still barely see what is on the screen, but it is so dim it is unusable. This will only happen when the power cord is plugged in. As long as I am running on battery power there has been no problem. Where is the problem? What can be done about it?

Thanks!
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: Ironman on June 16, 2009, 04:05:01 PM: Could be a problem with the LCD bulb or inverter? Have tried contacting Dell support?
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: eric517 on June 16, 2009, 05:40:41 PM: I'm waiting on an email response. I've had this laptop long enough now that the warranty is up.
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: neelchauhan on June 21, 2009, 11:09:47 AM: Try sending it to warranty. If you plan to get a new notebook from Dell, use a Inspiron istead of a Vostro.
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: Broni on June 21, 2009, 01:01:14 PM: Same in Safe Mode?
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: patio on June 21, 2009, 03:17:48 PM: Quote from: neelchauhan on June 21, 2009, 11:09:47 AM
Try sending it to warranty. If you plan to get a new notebook from Dell, use a Inspiron istead of a Vostro.

Ummm...he stated it was out of Warranty...
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: truenorth on June 21, 2009, 06:07:12 PM: eric517, Do you have access to another compatible adapter that you can try? truenorth
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: interested on June 21, 2009, 11:14:34 PM: hello friend,use the new plug of the laptop ,adjust the laptop display settings or install the new operating system to your laptop.thanks
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: squall_01 on June 22, 2009, 02:21:27 AM: I think I got this guys. It seems to be a battery setting, if its plugged in its okay but when the battery depletes it goes that way cause it dont have the power to keep it running like that other wise it drains more power. I have mine setup that way.
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: Carbon Dudeoxide on June 22, 2009, 03:19:45 AM: Quote
I can still barely see what is on the screen, but it is so dim it is unusable.
Screen inverter. The hardware must be replaced.

Not sure what you said Squall, but it's not a battery setting.
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: squall_01 on June 22, 2009, 03:25:20 AM: not so I have it setup too go dark after so long then it shuts off completely.
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: Carbon Dudeoxide on June 22, 2009, 03:33:00 AM: Quote from: squall_01 on June 22, 2009, 03:25:20 AM
not so I have it setup too go dark after so long then it shuts off completely.

This is not a feature built into Windows, is it?
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: squall_01 on June 22, 2009, 03:40:55 AM: Its seperate software distrubted by the maker. Not sure if he has it since mine is a Toshiba.
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: Carbon Dudeoxide on June 22, 2009, 03:42:57 AM: Does it go so dim that you cannot see what's on the screen?
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: eric517 on June 22, 2009, 09:02:20 AM: Quote from: Carbon Dudeoxide on June 22, 2009, 03:42:57 AM
Does it go so dim that you cannot see what's on the screen?

Well, if I look closely enough I can see what is on the screen. At first glance you would think there is nothing there, but, yes you barely see what's on the screen.
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: eric517 on June 22, 2009, 09:03:21 AM: Quote from: Carbon Dudeoxide on June 22, 2009, 03:19:45 AM
Screen inverter. The hardware must be replaced.

Why does it only happen with it plugged in and not on battery power?
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: eric517 on June 22, 2009, 09:05:44 AM: Broni - I have not tried it in safe mode yet. I will try that later today.

Truenorth - Good idea with a compatible adapter. I will see if I can come up with one.

Thanks for your responses on this. My warranty is out and all support options with Dell are fee-based, so I am looking to try to solve this one on my own. With the help of others of course!
Title: Re: Dell Vostro Laptop Screen Goes Blank
Post by: squall_01 on June 22, 2009, 12:37:41 PM: It dims an blanks then its off all together, I think its so that if your doing something you can continue instead of waiting.