Computer Hope

Internet & Networking => Networking => Topic started by: Beedub245 on June 16, 2009, 09:37:00 PM

Title: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 16, 2009, 09:37:00 PM
I use firefox 99% of the time, but do occasionally have to use IE(helio.com doesn't fully load in FF) My FF homepage is msn.com and today FF started stalling while loading the last advertisement(b.rad...something)  I tried to use IE, which also had msn.com as its homepage.  IE had the same problem and also hung on the last few percent.  I changed the IE homepage to google.com which has no advertisements on the initial page and everything loaded fine.  I then tried to go to facebook.com because I thought that it was littered with ads.  Facebook was surprisingly fully functional.  Then went to espn.com and everything froze once again.  Anyone know what could be wrong.  I believe that Flash ads are the problem, but I am not sure and I wouldn't know how to fix it if I was.  Any help would be tremendously appreciated.  Thanks
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Broni on June 16, 2009, 10:04:08 PM
I've read on another forum about similar issues with MSN webpage. It looks like not your computer problem.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 16, 2009, 10:38:52 PM
I wish I could blame the site, but I have 3 computers in the house on one network and the desktop is the only one having this issue.  Also, the problem occurs at other sites I just haven't been able to test a lot of them because everytime I get hung up it takes a long time to get IE shut down.  So far I am havig the problem at msn.com(hangs on a.rad.msn.com/ADSAdClient31), espn.com(hangs at espn.go.com) nbc.com(hangs at view.atdmt.com/MRT/iview...click=ad.dou...) and amazon.com(hangs at ad.doubleclick.net...)           I am not having the problem at google.com(including the search result page), facebook.com, and Here(computerhope.com).  Is there anything that you can see that each of these hanging points have in common?  Are they a specific kind of code?  I'll keep researching and get a longer list.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 16, 2009, 10:51:11 PM
In addition: Now when I try to start FireFox I get the alert that says firefox is running, but is not responding.  To open a new window, you must first close the existing Firefox process, or restart your system. even though FireFox is not running anywhere and has not been started since my last restart.  All of these issues started at the same time.  Also, the last time that FireFox was fully functional I was listening to a podcast from a local sports website and as I closed it the page froze.  Didn't think much about it then, but now I wish I would have.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Broni on June 16, 2009, 10:52:10 PM
I just made a new topic about this very issue: http://www.computerhope.com/forum/index.php/topic,85659.new.html#new
Link to the other forum, and my experience provided.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Broni on June 16, 2009, 10:55:08 PM
Quote
firefox is running, but is not responding
Open Task Manager, and kill "firefox.exe" process.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 16, 2009, 10:59:19 PM
Do you think that Bing is responsible for the problems that I am having at other sites?  And why is it just the one computer?  My laptop, which I am on now runs essentially the same things and is not having any issues.  Thanks for trying to help me through this....  Also, firefox is not showing in my processes at all and I still get that alert when I try to start it.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Broni on June 16, 2009, 11:09:21 PM
Quote
firefox is not showing in my processes
Make sure, you look at "Processes" tab, not "Applications" tab.

I checked all sites, you mentioned, and I'm getting high CPU usage only at msn.com.
You sure, your computer is clean?
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 16, 2009, 11:17:59 PM
Yes, I am checking the processes tab and no I am not sure that my computer is clean.  In fact, it probably isn't but I was hoping that was not the issue.  I have ran malwarebytes several times, but this cpu used to be mine and then I let my little brother use it for a while and it came back loaded with tons of garbage that I haven't fully gotten rid of.  Do you want me to send a HJT log?
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Broni on June 16, 2009, 11:19:32 PM
Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
Do NOT post any logs in THIS thread.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 17, 2009, 12:52:34 AM
Thank you very much for your help.  I am going through the steps now.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 17, 2009, 11:20:17 AM
I was following the steps and after I ran the superantispyware program and restarted windows will not load.  We apologize for the inconvenience, but windows did not start normally...  What do I do now?
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 17, 2009, 11:25:27 AM
When I try to boot to recovery mode I get the blue screen that says UNMOUNTABLE_BOOT_VOLUME if that helps any at all.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Broni on June 17, 2009, 05:11:22 PM
UNMOUNTABLE_BOOT_VOLUME....not too good...
At what point of booting are you getting the above message?

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD, and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 18, 2009, 05:22:23 PM
When loading... it makes it as far as the select version (winows xp or windows recovery mode) and then I get a black screen that says that there was an error while loading windows and I get options( boot to: safe mode, safe mode with networking, last known functional settings, windows xp) each option brings me back to the same black screen.  When I attempt to boot to windows recovery mode I get the blue screen that says UNMOUNTABLE_BOOT_VOLUME.  I have a valid copy of windows XP which I purchased to replace Vista on another cpu but never used.  Should I just reinstall XP and start over?  Or do you think that there is some light at the end of this tunnel?
 
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Broni on June 18, 2009, 05:36:02 PM
Did you run hard drive diagnostic?
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 18, 2009, 06:02:31 PM
I will not be where that computer is until around 9:00EST.  I will run tests when I get there.  Reinstalling XP is just something that I have been thinking about doing for awhile now as a means of getting rid of all those fragments of AOL, NetZero, wal mart online software, etc.  that was installed while the cpu was not in my possession.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Broni on June 18, 2009, 06:05:27 PM
First, your hard drive has to check out. Then you'll worry about other things.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 18, 2009, 07:58:22 PM
Okay I am here now and working on this.  Trouble is I do not know what kind of hard drive I have.  I am trying to figure it out without opening it up.  I made a HiJack This log before everything stopped working.  Is there any info in that log that pertains to the type of hard drive that I have?
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 18, 2009, 08:34:39 PM
I cracked it open.  I have a Samsung hard drive.  Downloaded CD-Rom, because I don't have a floppy drive.  Downloaded ImgBurn.  When I go to advanced to make the disc bootable I get some other options(boot image, developer ID, load segment, and sectors to load) do I need to do anything to these options or just leave them alone? Also, this will work using a dvd right?  I believe I am out of blank cd-r's.  Sorry if I am being a hassle.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Broni on June 18, 2009, 08:57:04 PM
Leave all settings alone.
I've never used DVD, but it should work, I think.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 18, 2009, 09:57:16 PM
Thank you for your help so far.  I have made the DVD and it is running.  What info am I looking for?
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Broni on June 18, 2009, 10:43:20 PM
If it'll find errors, it'll tell you.
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 18, 2009, 11:08:34 PM
I get Add a new hard disk, install existing hard disk, maintenance options(-->create an ontrack boot diskette, update mbr boot code, backup or restore mbr), utilities(-->copy a partition, set hard drive size, zero fill drive(full),zero fill drive(quick)), Hard Disk Information(-->display technical hard drive information, view hard drive jumper settings)
I chose hard disk information and then selected my drive.  I was given the following:

IDE Information
Size
LBA Sectors                   312581808(160.04 GB)           CHS   16383 X 16 X 63 (8.46GB)
DMA
MW DMA SUPPORT           0,1,2             MW DMA Active
MW DMA CYCLE TIME       120 ns       Min. Cycle/Word            120 ns
UltraDMA Support       0,1,2,3,4,5,6                   UltraDMA ACtive            5

Misc.
Firmware Rev.                TM100-2
S.M.A.R.T. Support             Enabled
ATA-# Supported         7,6,5,4,3,2      IORDY Support           YES
R/W Multiple                 YES        Sectors/Block            16
PIO Mode Support              3,4               PIO Cycle Time            120ns


Translation Information
MBR Partition Table
Type        Bootable        Begin CHS          End CHS              Size
B                true                0 1 1              842 239 63            6.53 GB
7               false              843 0 1           20671 239 63        153.51 GB
0               false                0 0 0               0 0 0                        0
0               false                0 0 0               0 0 0                        0

Translation
CHS Values         BIOS          XBIOS Logical          XBIOS Physical
Cylinders            20673          19457                      16383
Heads                   240              255                         16
Sectors/Track         63               63                           63

Everything look okay?  Also, I noticed that when I changed the boot order there was not anything in position 1, hard disk was in position 2, cd rom was in position 3, and nothing was in position 4.  Is it normal for the first slot to not be used?  I appreciate any help you can give me on the next steps to take.  Thanks
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Broni on June 18, 2009, 11:17:41 PM
I'm little bit confused.
Was any test ran?
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 18, 2009, 11:55:12 PM
There wasn't a test option in that program.  I downloaded another program that has a testing option and it is running now.  I passed all of the initial tests, but now that I am running the full scan I am getting a lot of Ecc and media errors in C:4544
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Beedub245 on June 19, 2009, 01:33:05 AM
Numerous ECC and Media errors were found in the full scan.  Is there any way to correct these or is it a lost cause?
Title: Re: Web pages with advertisements stall both IE and Firefox?
Post by: Broni on June 19, 2009, 11:26:39 AM
I'm not sure. Which Samsung test are you using?
Can you post exact error(s)?