Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: ThisBytes on June 25, 2009, 10:02:44 PM

Title: cannot connect to the internet, getting local access only
Post by: ThisBytes on June 25, 2009, 10:02:44 PM

First of all, thank you for posting information on the website... I am very frustrated with my computer problems at the moment and I was extremely pleased to stumble upon this site. I am by no means tech/it savvy and I found the guidelines from your posts to be "idiot-proof" (it sure gave ME the confidence to attempt this task on my own). Now I'm second-guessing myself because lack of sleep and my nerves are getting the better of me... I am not through with the process yet, but wanted to give you the heads up on what I might be posting if I don't throw my laptop out the window over the next couple of days...

Laptop: Sony Vaio VGN-N365E
OS: Windows Vista
my wireless network was working normal before 22nd of June
Also, I am able to connect to the internet in 'Safe Mode with Netowrking'

Problems:
1) Cannot connect to the internet, only local access
2) I am having problems reading CDs from the drive ever so often

Attempted fix:
1) Tried connecting directly to the router with cable, but still no internet
Internet on desktop works fine, so I know my router isn’t defective
2) I reset the router
3) Follwed some suggestions from the various posts on the forum
a) Tried resetting the IP address
Ipconfig/flushdns
Ipconfig/registerdns
Ipconfig/release
Ipconfig/renew

b) Netsh int ip reset reset.log
Netsh winsock reset catalog
WinSockFix at http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml

c) Tried something called the SmitFraudFix – and still nothing helped

4) Finally I’m onto the steps outlined in the following forum
http://www/computerhope.com/forum/index.php/topic,46313.0.html

I am on step 3 at the moment (SUPERAntiSpyware)… it’s been running for the past 6 hours and it is still going!

Anyway, this is where I’m at… very desperate at the moment. I don’t know if any of this is even necessary anymore. Maybe I should just forget the whole thing and do a system restore? Please help me guys…  I am desperate.

Title: Re: cannot connect to the internet, getting local access only
Post by: Quantos on June 25, 2009, 10:20:02 PM

Let's just take it one step at a time and let the SUPERantispyware finish running first :)

Title: Re: cannot connect to the internet, getting local access only
Post by: ThisBytes on June 25, 2009, 10:27:05 PM

so I'm on the right track then?
I just hope I'm not screwing things up by trying to "fix" it...

Title: Re: cannot connect to the internet, getting local access only
Post by: ThisBytes on June 25, 2009, 10:29:04 PM

was told that I should post this in the virus section instead of windows vista.
oops.

Title: Re: cannot connect to the internet, getting local access only
Post by: Broni on June 25, 2009, 10:40:00 PM

If your computer is infected, system restore won't cure it.
Secondly, post all logs, and questions in malware forum, not here.
Thanks :)

Title: Re: cannot connect to the internet, getting local access only
Post by: Quantos on June 25, 2009, 10:43:05 PM

That's okay, we'll let this thread die.