Computer Hope

Software => Internet browsers => Topic started by: 214hay on July 10, 2009, 09:56:08 AM

Title: Thunderbird
Post by: 214hay on July 10, 2009, 09:56:08 AM

I use Thunderbird as my mail programme and Firefox as the web browser.
During the past four days thunderbird will not show any images or icons in mail I recieve, (ie, I have Martin Lewis's mail shot) it used to load as the normal web page, now their are boxes where the icons should be and other images are not available. I have been able to select "load images" in the header bar to solve the problem in the past. This option is not available any more I also have a problem with Firefox not loading Javascript pictures. I have not made any changes recently although there have been automatic updates to FF.

I have The boxes enabled for Java and Javascript and load images automatically in the 'tools-options-content'

Any help please?

Title: Re: Thunderbird
Post by: pragma on July 10, 2009, 10:15:48 AM

What versions do you have of Thunderbird and Firefox?
What do you mean by Javascript pictures?

Title: Re: Thunderbird
Post by: Broni on July 10, 2009, 02:49:10 PM

Does it happen to all emails with images? Different senders?

Title: Re: Thunderbird
Post by: 214hay on July 11, 2009, 03:24:44 AM

I have FF 3-0-11, and Thunderbird 2,0,0,22
It happens to all e-mail.
Perhaps I mean Java pictures. 
Example, I visit a house exchange web page. When I click a link on the web page, which should open a picture of the house, and the status bar indicates "Javascript:picture....." There is no picture displayed.  If I use IE then the link works, so the problem is with FF.
Not sure if the pictures not displayed in Thunderbird are connected. I have had this trouble with mail before and there was a warning banner saying pictires were not loaded, and a button displayed giving me the option to display them. This is no longer available.
Thank you.

Title: Re: Thunderbird
Post by: kpac on July 11, 2009, 05:16:21 AM

Quote

Perhaps I mean Java pictures.
Example, I visit a house exchange web page. When I click a link on the web page, which should open a picture of the house, and the status bar indicates "Javascript:picture....."

This is only a feature of the website, not Firefox.

Quote

There is no picture displayed.  If I use IE then the link works, so the problem is with FF.

Not necessarily. The code that the website uses might not be compatible with this version of Firefox. Post a link and I'll have a look.

Title: Re: Thunderbird
Post by: 214hay on July 11, 2009, 07:03:57 AM

This is an example of the problem, It happens on others.
http://www.seniorshomeexchange.com/cgi-bin/display.asp?states=&countries=&cities=&keywords=&listingid=1955&submit=Display
When I click on the links to view or homepage nothing happens, if I open a new tab from the link, the tab has a blank page with the title javascript:viewpicture. I can open the contact mail link.
PS, just upgraded to FF 3-5, same problems.
Thank you.

Title: Re: Thunderbird
Post by: 214hay on July 11, 2009, 07:06:08 AM

PS,
Would the problem with FF, (if this is the case) have any bearing on  Thunderbird not loading pictures?

Title: Re: Thunderbird
Post by: pragma on July 11, 2009, 08:14:52 AM

The picture loads fine in my FF 3.5, so it's not a compatibility issue.
What extensions, if any do you have installed in FF?

Title: Re: Thunderbird
Post by: kpac on July 11, 2009, 09:36:30 AM

Quote from: pragma on July 11, 2009, 08:14:52 AM

What extensions, if any do you have installed in FF?

Also, try FF Safe Mode.

Title: Re: Thunderbird
Post by: Broni on July 11, 2009, 10:25:02 AM

Verify your Java version here: http://www.java.com/en/download/installed.jsp
Update, if necessary.
Uninstall all previous Java versions, through Add\Remove.

Title: Re: Thunderbird
Post by: 214hay on July 11, 2009, 11:49:54 AM

 Extensions.
 I have four. Java quick starter, English dictionary, AVG safe search and security toolbar.  I also have Google web accelerator and photo screensaver which are not compatible with FF but the disable button is greyed out and I can not uninstall them from "add remove programmes"

I have the latest Java version (verified by your link) Not sure how to check in safe mode.
Thank you.