Computer Hope

Hardware => Drivers => Topic started by: BetteBoop on August 09, 2009, 01:00:28 PM

Title: reinstalling printer w/o cd
Post by: BetteBoop on August 09, 2009, 01:00:28 PM

Hey i was hoping someon could tell me why i can't download the printer info from the dell website? Is it because i might have a firewall prohibiting it. Please help

Title: Re: reinstalling printer w/o cd
Post by: 2x3i5x on August 09, 2009, 01:03:51 PM

no, your firewall shouldn't be prohibiting it.

but first of all, what is the manufacturer and model of your printer? Do you need the drivers or something else for your printer?

Title: Re: reinstalling printer w/o cd
Post by: BetteBoop on August 09, 2009, 01:13:40 PM

Hi !thanks for getting back to me so soon! Its a dell 926 AIO printer. I was having communication problems with it so (of course) following the wizard a deleted it then could not find the cd anywhere. When i go to the dell download site it won't let me. So frustrated!! Do not want to buy a new printer.

Title: Re: reinstalling printer w/o cd
Post by: patio on August 09, 2009, 01:31:00 PM

Go to the printer site for Drivers...

Forget the Driver Wizard...it's useless.

Title: Re: reinstalling printer w/o cd
Post by: BetteBoop on August 09, 2009, 01:51:56 PM

I did go to the dell printer website and thought i downloaded the drivers . When i go to install them it then goes to Internet explorer can't find website etc.

Title: Re: reinstalling printer w/o cd
Post by: patio on August 09, 2009, 02:08:44 PM

What printer are we talking about here ? ?
Dell doesn't make printers.

Title: Re: reinstalling printer w/o cd
Post by: 2x3i5x on August 09, 2009, 02:12:29 PM

Get the drivers here (http://www.techspot.com/drivers/driver/file/information/8764/).

Title: Re: reinstalling printer w/o cd
Post by: BetteBoop on August 09, 2009, 06:29:21 PM

Ok so i went to techspot and downloaded info. Thank you for that, but now it still says it can't communicate with the printer. *censored*. Sorry :'(

Title: Re: reinstalling printer w/o cd
Post by: Quantos on August 10, 2009, 07:51:53 PM

Quote from: BetteBoop on August 09, 2009, 06:29:21 PM

Ok so i went to techspot and downloaded info. Thank you for that, but now it still says it can't communicate with the printer. *censored*. Sorry :'(

Double check all your cables for the printer, make sure they are connected and that the printer is turned on.

Is the printer a USB printer or parallel?

Title: Re: reinstalling printer w/o cd
Post by: BetteBoop on August 11, 2009, 05:16:20 PM

OK so i tried every suggestion that was given and i have to say some worked. I am very appreciative of any and all info that was sent to me. But i finally succumbed and called Dell. So to make a long story short, all this time my McAfee Firewall was preventing me from installing the printer. Isn't that what i asked in the first place? Anyway and hour or so later  :o i now have my printer working fine ;D  Thanks again for all your help