Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: geeray on August 15, 2009, 06:04:09 AM
-
the computer is a Sony Vaio and operates on windows Vista.
we use satt internet with a wireless router. The computer has been updated on virus issues and will connect to the net fine most of the time. but after being idol for a while the net will loose connection yet the wireless card is pickiing up router and there is no issues with the actual satt connection. Normally I have to restart the computer and the connection comes back with no problems. Though alot of the times the laptop will not fully restart. It goes to a screen saying "computer restarting" and will just sit there and never restart.. I have to turn the power off and back on. Then the operating system comes to the black screen and asks if i want to start in normal mode or safe mode. I click normal mode and it starts back up fine until the net locks up again.. It usually runs fine as long as i dont sit idle long enough for the screen saver to come up. Any help on the issue is would be appreciated.
geeray
-
Download
Malwarebytes (http://www.malwarebytes.org//)
and
SAS (http://www.superantispyware.com/?tag=GOOGLE-SUPERANTISPYWARE/)
Run full scans and see what comes up you may also want to try
AVG (http://www.scanwith.com/download/AVG_Free_Edition.htm/)
If you have no anti-virus software
-
yes i went thru the steps of cleaning up viruses on this site. I have malwarebyte, SAS, and AVI virus protection.. All should be up to date. I posted those logs before and used CCcleaner and HiJack this. I recently pasted my hijack this logs on the database thing on this site. Got good feedback from that.