Computer Hope

Software => Internet browsers => Topic started by: dominique spencer on June 04, 2005, 07:39:59 PM

Title: please help!!! invalid security cert.
Post by: dominique spencer on June 04, 2005, 07:39:59 PM

hello- i am having problems downloading the software from our image hosting site- this seems to baffle them completly as they haven't been able to respond with any thing but canned responses- anyway when i try to down load their software with active x my computer will not allow it because it says the security cert. is invalid because it is out of date- i have enabled the computer to accept all active controls, turned off the firewall- the virus scanner, and set allsecurity levels to low as they told me and it still won't download- i never had this problem on my computer that ran windows mill- my new computer runs xp- please help!!! or at least help me help them!! :o

Title: Re: please help!!! invalid security cert.
Post by: Flame on June 04, 2005, 08:16:38 PM

I'm guessing that you have Service Pack 2 installed? When it blocks the rpogram from downloading, you should see a little bar appear... If you click on that bar, and click on Allow blocked content, then all should be well...

[glb]Flame[/glb]

Title: Re: please help!!! invalid security cert.
Post by: dominique spencer on June 04, 2005, 08:28:18 PM

i've tried that- when i do that i then get a window that says they have blocked it becuase the secuirty cert. when i veiw the security cert. it says that it may have been altered or out of date- the cert. says it vaild thru 2004- i have also had this prob with other sites as well lately- like when i tried to import my favorites in yahoo-

Title: Re: please help!!! invalid security cert.
Post by: Raptor on June 05, 2005, 06:22:34 AM

See this *click here* (http://support.microsoft.com/default.aspx?scid=kb;EN;Q174360&LN=EN) article on Security Zones.  

Title: Re: please help!!! invalid security cert.
Post by: dominique on June 05, 2005, 07:17:39 AM

i don't think you included the link-what article are you refering to?

Title: Re: please help!!! invalid security cert.
Post by: Raptor on June 05, 2005, 07:34:10 AM

Click on this in my previously made post.

Title: Re: please help!!! invalid security cert.
Post by: dominique on June 05, 2005, 08:06:10 AM

thank you for the link
i have set already set  my security preferences at the lowest- enabled activex to downolad - shut off the firewall- allowed the popups- and added the site to trusted sites-

i don't know what else i can do-

Title: Re: please help!!! invalid security cert.
Post by: Raptor on June 05, 2005, 08:15:41 AM

Quote

thank you for the link
i have set already set  my security preferences at the lowest- enabled activex to downolad - shut off the firewall- allowed the popups- and added the site to trusted sites-

i don't know what else i can do-

First of all;

Reset all the above mentioned configurations to their default settings or higher.  immediatly.

Second;

See this (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/cert_def.mspx) article. Manually remove and/or add the security certificate.

Title: Re: please help!!! invalid security cert.
Post by: dominique on June 05, 2005, 08:16:28 AM

also- in my browser it gives the option to download activex - when i choose to install it anyway i get a window that says the cert. is invalid-