Computer Hope

Software => Computer viruses and spyware => Topic started by: Soroc on August 27, 2009, 05:29:47 PM

Title: Computer will only start up in Safe Mode
Post by: Soroc on August 27, 2009, 05:29:47 PM

Will not boot anymore in regular Windows XP SP3.  Last time I was able to tried to run hijackthis, ccleaner (which worked) and malwarebytes.  Nothing launched besides ccleaner.  I was only able to grab a log file in safe mode.  I'm hoping this will help.

Internet explorer keeps redirecting to other websites and I think there are major registry errors. 

If someone could please take a look and advise me of what my next step would be would be greatly appreciated.



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Title: Re: Computer will only start up in Safe Mode
Post by: smeezekitty on August 27, 2009, 05:40:15 PM

go here
http://www.computerhope.com/cgi-bin/process.pl
and paste your log file
carefully do what is sugjested in the bottom
except if you regognize it should be like that or you did it
this tool does make errors

Title: Re: Computer will only start up in Safe Mode
Post by: Karnac on August 27, 2009, 05:41:28 PM

Go here for process tool analysis of your HJT log, follow directions for cleaning.

http://www.computerhope.com/cgi-bin/process.pl?o=27163919