Computer Hope

Hardware => Hardware => Topic started by: ngatyrtam on August 27, 2009, 11:39:48 PM

Title: a problem ouccrred during hardware installation.
Post by: ngatyrtam on August 27, 2009, 11:39:48 PM
i installed my webcam by cd but when i put my webcam in the usb it says a problem occurred during hardware installation. Your new hardware might not be working.
i rang the company then they said to go to device manager but its blank. i tired start, then run, then i type service.msc but it says window cannot find it.
PLEASE PLEASE HELP
Title: Re: a problem ouccrred during hardware installation.
Post by: JJ 3000 on August 28, 2009, 12:21:23 AM
Start --> Run --> devmgmt.msc
Title: Re: a problem ouccrred during hardware installation.
Post by: Allan on August 28, 2009, 06:57:17 AM
Are you saying the device manager window is empty? If so, go to CONTROL PANEL - ADMINISTRATIVE TOOLS -SERVICES - and set the Plug & Play service to automatic. Reboot.
Title: Re: a problem ouccrred during hardware installation.
Post by: ngatyrtam on August 29, 2009, 12:51:25 AM
Thanks for the feed back

But i tired it and it still comes up with A PROBLEM OCCURRED DURING HARDWARE INSTALLATION.
I went to start, then run, then dermgmt.msc. It worked but device manager still blank
I tired Control pan, then admin tool, then service found plug and play the thing was on auto so i clicked ok then i started the computer again.
Then i pluged it in and the message came up

Please Please i really need help
Title: Re: a problem ouccrred during hardware installation.
Post by: lectrocrew on August 29, 2009, 01:25:51 AM
device manager still blank

Try 'control panel > system > hardware > device manager > view > show hidden devices.
Do you see anything now?
Title: Re: a problem ouccrred during hardware installation.
Post by: JJ 3000 on August 29, 2009, 02:24:57 AM
Can you post a screen shot of device manager?
Title: Re: a problem ouccrred during hardware installation.
Post by: ngatyrtam on August 29, 2009, 04:32:10 AM
THANKS FOR EVERYTHING BUT I WHEN TO USB PORT NOT WORKING AND THEY SAID TO RESTORE SYSTEM SO I DID AND MY WEBCAM AND PRINTER IS WORKING  ;D ;D ;D ;D ;D ;D ;D ;D BUT MY IPOD IS NOT WORKING NOW  :'( :'( :'( :'( :'( :'( AND TIRED ALL THAT ON DEVICE MANAGER AND ITS STILL BLANK