Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: eddie9221 on September 29, 2009, 08:16:12 PM

Title: windows explorer
Post by: eddie9221 on September 29, 2009, 08:16:12 PM

when i right click on some icon windows explorer screen blinks out and then come back
said windows explorer has encountered a problem and need to close. we are sorry for the inconvenience

AppName explorer.exe  Appver:6.0.2900.3156
ModName:pdshext.dll  ModVer.5.1.3  offset:000197f3

Title: Re: windows explorer
Post by: JJ 3000 on September 30, 2009, 12:45:29 AM

Click Start then Run and type in sfc /scannow and press enter. Notice the space between the c and the /. Have your windows CD handy, it will ask for it.

Title: Re: windows explorer
Post by: BC_Programmer on September 30, 2009, 02:12:31 AM

Uninstall Powerdesk and see if the problem goes away- (or disable it's shell extension)

Title: Re: windows explorer
Post by: eddie9221 on September 30, 2009, 10:06:40 AM

Thank you so much BC Programmer I uninstalled powerdesk and problem was solve
you have a great day guy and Thank you again

Title: Re: windows explorer
Post by: BC_Programmer on September 30, 2009, 10:18:01 AM

Quote from: eddie9221 on September 30, 2009, 10:06:40 AM

Thank you so much BC Programmer I uninstalled powerdesk and problem was solve
you have a great day guy and Thank you again

excellent! If you still want to use powerDesk, you can try reinstalling it- might have been an issue with it's installation- or, you could check for updates.

Title: Re: windows explorer
Post by: patio on September 30, 2009, 10:19:56 AM

Is PowerDesk a StarDock product ? ?

Title: Re: windows explorer
Post by: BC_Programmer on September 30, 2009, 10:20:55 AM

Quote from: patio on September 30, 2009, 10:19:56 AM

Is PowerDesk a StarDock product ? ?

Avanquest, actually.

Title: Re: windows explorer
Post by: patio on September 30, 2009, 10:30:23 AM

Thanx !