Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: Ihaveaproblem on October 09, 2009, 03:40:06 PM

Title: Problem Event Name: BlueScreen
Post by: Ihaveaproblem on October 09, 2009, 03:40:06 PM

I've searched this issue but I figured that the driver problem(?) was different depending on what you have installed. Unforunately I have no idea about drivers and the like, hence the posting.

Info:

Problem signature:
  Problem Event Name:   BlueScreen
  OS Version:   6.0.6002.2.2.0.768.3
  Locale ID:   2057

Additional information about the problem:
  BCCode:   50
  BCP1:   80EAE000
  BCP2:   00000001
  BCP3:   87B59225
  BCP4:   00000000
  OS Version:   6_0_6002
  Service Pack:   2_0
  Product:   768_1

Files that help describe the problem:
  C:\WINDOWS\Minidump\Mini100809-02.dmp
  C:\Users\KT\AppData\Local\Temp\WER-1035690-0.sysdata.xml
  C:\Users\KT\AppData\Local\Temp\WER4652.tmp.version.txt


I'm using Windows Vista Home Premium, HP Pavilion PC... err, not sure what  else I should say. Would attach the minidump files but not quite sure how...

Title: Re: Problem Event Name: BlueScreen
Post by: Broni on October 10, 2009, 12:00:04 PM

Download BlueScreenView (http://www.nirsoft.net/utils/blue_screen_view.html)
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.