Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: marvin_313 on November 12, 2009, 04:58:50 AM

Title: Stuck on blue hp logo screen
Post by: marvin_313 on November 12, 2009, 04:58:50 AM

I recently did a fresh install of windows xp on my hp pavillion a1000n and everything was working great but when i turn off the computer and try to turn it back on it gets stuck on the hp logo screen and i cant do anything but to manually turn it back off, problem is it keeps doing it over and over untill i disconnect the cable from the power supply then connect it back and then turn the computer on.

So i thought it was the power supply and i changed it...but sadly it keeps doing the same thing.

Any suggestions??
 i would really apreciate any opinions.
thank you.

Title: Re: Stuck on blue hp logo screen
Post by: Allan on November 12, 2009, 05:42:00 AM

Well, it certainly sounds like a hardware problem. I'd run a diagnostic on the ram, video card, hd, etc. You can start by booting to the Recovery Console and running chkdsk /r. Then you can download memtest (or something similar) for the ram.

Title: Re: Stuck on blue hp logo screen
Post by: marvin_313 on November 16, 2009, 10:51:54 PM

Thanx a lot for your help...however i already removed the pci cards tested the ram even changed the ram, changed hard drive ran chkdsk /r...and for some reason it still gets stuck on the hp screen.
im thinking, since i already checked everything else that is either the mobo or the processor...but i was wondering if theres any way to check these two so that i know which one to change.

any help is much apreciated.

Title: Re: Stuck on blue hp logo screen
Post by: Allan on November 17, 2009, 05:33:11 AM

http://www.ehow.com/how_4867905_test-processor.html

Title: Re: Stuck on blue hp logo screen
Post by: mroilfield on November 17, 2009, 09:25:18 AM

Quote from: marvin_313 on November 16, 2009, 10:51:54 PM

changed hard drive

Can you go into more detail here?