Computer Hope

Internet & Networking => Networking => Topic started by: jollyroger on December 20, 2009, 07:54:59 AM

Title: Can't access router home page.
Post by: jollyroger on December 20, 2009, 07:54:59 AM
I have a Belkin F5D8230-4 wireless router. My son was trying to wirelessly connect his xbox and mucked about with some settings.
I now cannot connect to the homepage 192.168.2.1 of the router. I still have internet access on the PC that is connected to the router by a network cable. I  can't get internet acccess with a wireless laptop. Running Vista 32bit

Help!


Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\Roger>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Brian
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
   Physical Address. . . . . . . . . : 00-15-58-70-43-46
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::7dec:c061:8080:a4ee%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 82.32.183.235(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 20 December 2009 13:20:31
   Lease Expires . . . . . . . . . . : 26 December 2009 18:01:49
   Default Gateway . . . . . . . . . : 82.32.183.1
   DHCP Server . . . . . . . . . . . : 62.31.112.122
   DNS Servers . . . . . . . . . . . : 194.168.4.100
                                       194.168.8.100
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{20A875C5-1693-4159-89E3-19EE5C3B9
CAA}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:5220:b7eb::5220:b7eb(Preferred)
   Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
   DNS Servers . . . . . . . . . . . : 194.168.4.100
                                       194.168.8.100
   NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Roger>
Title: Re: Can't access router home page.
Post by: dahlarbear on December 20, 2009, 11:42:15 AM
1.  User Manual.  You're going to need the "user manual".  You may either download it from here (http://en-us-support.belkin.com/app/answers/detail/a_id/224/kw/F5D8230-4/p/312%2C316%2C317/r_id/166) or see if it's on a CD that may have come with the router.

2.  Restoring Factory Defaults.  If you restore the router to factory defaults, you should be able to access it at the default address "192.168.2.1".  But then you'll need to reconfigure it to meet your network requirements.

See page 17 of the User Manual.
Quote
8.  Reset Button (Located on bottom of Router).  The "Reset" button is used in rare cases when the Router may function improperly.  Resetting the Router will restore the Router's normal operation while maintaining the programmed settings.  You can also restore the factory default settings by using the "Reset" button.  Use the restore option in instances where you may have forgotten your custom password.

     (a)  Resetting the Router.  Push and release the "Reset" button.  The lights on the Router will momentarily flash.  When the lights stop blinking, the reset is complete.

     (b)  Restoring the Factory Defaults.  Press and hold the "Reset" button for at least 10 seconds then release it.  The lights on the Router will momentarily flash.  When the lights stop blinking, the reset is complete.
Title: Re: Can't access router home page.
Post by: jollyroger on December 20, 2009, 02:37:30 PM
I tried the reset already - no joy.
Title: Re: Can't access router home page.
Post by: jollyroger on December 20, 2009, 03:13:23 PM
I just spotted this in Kaspersky

20/12/2009 22:07:56   http://search.alot.com/error?q=http%3A//192.168.2.1/&pr=errs&null=&code=connectionFailure&src_id=11170&client_id=f80892687a91b8aaea1bfc57&camp_id=427&install_time=2009-09-25T17:51:20Z&tb_version=2.3.0%28F%29   Firefox   Processing error: Trojan-Spy.HTML.Fraud.gen

I assume that the address is being bolcked.
Title: Re: Can't access router home page.
Post by: Spoiler on December 21, 2009, 11:32:22 AM
can you ping it?
Title: Re: Can't access router home page.
Post by: jollyroger on December 21, 2009, 01:21:30 PM
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\Roger>ping 192.168.2.1

Pinging 192.168.2.1 with 32 bytes of data:
Request timed out.
Request timed out.
Title: Re: Can't access router home page.
Post by: fgdn17 on December 21, 2009, 01:46:02 PM
from your ipconfig listing...try this for router homepage

82.32.183.1

then change it to what it should be...
Title: Re: Can't access router home page.
Post by: dahlarbear on December 21, 2009, 02:22:09 PM
Somewhat different reset instructions:  Restoring a Belkin router to the factory default state. (#13631) (http://www.dslreports.com/faq/belkin/4.0_Troubleshooting#13631).
Title: Re: Can't access router home page.
Post by: jollyroger on December 23, 2009, 05:27:48 AM
Now fixed using the amended reset settings for the router.

Many thanks for your help. :D :D