Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: shashgo on January 05, 2010, 04:25:48 PM

Title: cant access system restore in safe mode
Post by: shashgo on January 05, 2010, 04:25:48 PM

Computer says system restore services cannot be started in safe mode

this is a new one i havent seen this happen before, any clues on what to do

Title: Re: cant access system restore in safe mode
Post by: Allan on January 05, 2010, 04:30:36 PM

You can run system restore from a command prompt:

Start your computer by selecting Safe Mode with Command Prompt.
When the command prompt is displayed, type the following: [systemroot]\system32\restore\rstrui.exe (the system root folder is the folder to which you installed the XP operating system files, usually c:\windows).

Press Enter

Now you can follow the instructions on the screen to use System Restore

Still, nothing beats imaging software. Everybody should use it

Title: Re: cant access system restore in safe mode
Post by: shashgo on January 05, 2010, 04:34:01 PM

So, even though I cant access it from the accessories menu, I can still start it from the command prompt?  Wouldnt it still give me that dialog box "system restore services are not available in safe mode", just like it did before?

Title: Re: cant access system restore in safe mode
Post by: Allan on January 05, 2010, 04:36:22 PM

Just do it.
Or are you trying to help a customer and don't want to look foolish if it doesn't work?

Title: Re: cant access system restore in safe mode
Post by: dahlarbear on January 05, 2010, 04:42:09 PM

My understanding is:
     a.  You cannot "create" a restore point from Safe Mode.
     b.  You may "restore" to a previously created "restore point" from Safe Mode.
     c.  You may not "undo" a restoration done from Safe Mode (because Safe Mode is not able to automatically create the restore point needed for the undo).

Title: Re: cant access system restore in safe mode
Post by: BillRichardson on January 05, 2010, 04:45:54 PM

Choose the command prompt as you enter safe mode:

At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER


C:\>%systemroot%\system32\restore\rstrui.exe


Reference:

http://support.microsoft.com/kb/304449

Title: Re: cant access system restore in safe mode
Post by: Allan on January 05, 2010, 04:47:03 PM

Quote from: BillRichardson on January 05, 2010, 04:45:54 PM

Choose the command prompt as you enter safe mode:

At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER


C:\>%systemroot%\system32\restore\rstrui.exe


Reference:

http://support.microsoft.com/kb/304449

Yeah, already posted that above.

Title: Re: cant access system restore in safe mode
Post by: BillRichardson on January 05, 2010, 05:03:41 PM

Quote from: Allan on January 05, 2010, 04:47:03 PM

Yeah, already posted that above.

Sorry about the repeat.

I have never had :

C:\>%systemroot%\system32\restore\rstrui.exe

fail  except when restore had been turned off.

Good luck to OP.