Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: 66caprice on January 13, 2010, 01:55:49 PM
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I was prompted to down load flash player 10 and now my compaq presario with window's vista home premium will do nothing but display a screen with a anti-virus thing on it telling me to pay to up grade to fix the problem. It is not the anti-virus I have on my pc. A man named Allen re-plyed to my telling me to go to the malware section of this fourm yet this is my first time on this site and I can't find it. Can some one please point me in the right direction so I can try to fix my problem, also i am very pc dumb as it where.Thank's 66caprice. {Forest} :'(
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No need to start a new thread - you could have just asked in the one you already have. Go to the forum below and follow the instructions in the announcement at the top of that page: http://www.computerhope.com/forum/index.php/board,7.0.html
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I was prompted to down load flash player 10 and now my compaq presario with window's vista home premium will do nothing but display a screen with a anti-virus thing on it telling me to pay to up grade to fix the problem. It is not the anti-virus I have on my pc. A man named Allen re-plyed to my telling me to go to the malware section of this fourm yet this is my first time on this site and I can't find it. Can some one please point me in the right direction so I can try to fix my problem, also i am very pc dumb as it where.Thank's 66caprice. {Forest} :'(
Allen, I can't do any of these step's because after I enter my password the pc goes straight to the anti-virus screen on the pc and won't let me open up or do anything.