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Author Topic: infected System32\atapi.sys file. AVG need some help.  (Read 82323 times)

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Zack

    Topic Starter


    Greenhorn

    infected System32\atapi.sys file. AVG need some help.
    « on: February 13, 2010, 05:23:01 PM »
    Hello.
    My name is Zack, and I have an infected computer +)

    The problem seems to be that AVG is either correctly or incorrectly diagnosing my computer as being infected via the atapi.sys file.

    Usually I am able to take care of these problems myself, but I lack the deeper understanding of computer coding to take manual action without a guide.

    I have searched your forums and found what appears to be a near identical problem.
    The topic is here http://www.computerhope.com/forum/index.php?topic=94511.0

    I have run Malware and the Combo fix programs, here are their logs.

    Malwarebytes' Anti-Malware 1.44
    Database version: 3523
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 6.0.2900.5512

    2/13/2010 4:02:16 PM
    mbam-log-2010-02-13 (16-02-16).txt

    Scan type: Full Scan (A:\|C:\|D:\|)
    Objects scanned: 386379
    Time elapsed: 1 hour(s), 55 minute(s), 39 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    ----------------------------------------------------------------

    ComboFix 10-02-12.01 - Zack Newbold 02/13/2010  16:42:51.1.1 - x86
    Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1535.818 [GMT -7:00]
    Running from: c:\documents and settings\Zack Newbold\Desktop\ComboFix.exe
    AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    .

    (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\program files\AskSearch\bin\DefaultSearch.dll
    C:\s
    C:\smp.bat
    c:\windows\system32\18467.exe
    c:\windows\system32\tmp.reg
    c:\windows\system32\warning.html

    .
    (((((((((((((((((((((((((   Files Created from 2010-01-13 to 2010-02-13  )))))))))))))))))))))))))))))))
    .

    2010-01-30 22:56 . 2010-01-30 22:56   --------   d-----w-   C:\WTablet
    2010-01-20 04:36 . 2010-01-20 04:51   --------   d-----w-   c:\documents and settings\Zack Newbold\Local Settings\Application Data\V-Safe 100
    2010-01-19 06:50 . 2010-01-19 06:50   1260800   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\avgfrw.exe
    2010-01-17 20:31 . 2009-03-09 18:34   971776   ----a-w-   c:\documents and settings\Zack Newbold\Application Data\Mozilla\Firefox\Profiles\jo5nazo0.default\extensions\[email protected]\platform\WINNT_x86-msvc\plugins\npmnqmp071303000006.dll
    2010-01-17 03:42 . 2010-01-17 03:42   1794376   ----a-w-   c:\documents and settings\Zack Newbold\Application Data\Move Networks\MoveMediaPlayerWin_071701000008.exe

    .
    ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-02-13 22:09 . 2010-01-14 07:04   0   ----a-w-   c:\documents and settings\Zack Newbold\Local Settings\Application Data\prvlcl.dat
    2010-02-13 20:31 . 2008-12-22 21:59   7   ----a-w-   c:\windows\sbacknt.bin
    2010-02-13 20:31 . 2008-07-09 05:18   --------   d-----w-   c:\documents and settings\Zack Newbold\Application Data\WTablet
    2010-02-13 20:23 . 2008-07-09 07:11   --------   d-----w-   c:\documents and settings\LocalService\Application Data\WTablet
    2010-02-06 03:05 . 2009-10-05 17:19   --------   d-----w-   c:\documents and settings\Zack Newbold\Application Data\Skype
    2010-02-05 23:18 . 2009-10-05 17:21   --------   d-----w-   c:\documents and settings\Zack Newbold\Application Data\skypePM
    2010-02-03 21:52 . 2006-01-30 20:23   --------   d-----w-   c:\program files\Downloads
    2010-02-03 04:29 . 2010-01-13 01:19   --------   d-----w-   c:\program files\Cryptic Studios
    2010-02-02 18:22 . 2007-10-04 06:41   --------   d-----w-   c:\documents and settings\Zack Newbold\Application Data\uTorrent
    2010-01-29 03:56 . 2007-12-01 06:22   --------   d-----w-   c:\program files\Zune
    2010-01-28 06:02 . 2006-02-19 06:39   --------   d-----w-   c:\program files\Activision
    2010-01-19 06:50 . 2010-01-06 19:05   3777280   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\setup.exe
    2010-01-17 03:43 . 2007-10-04 06:30   --------   d-----w-   c:\documents and settings\Zack Newbold\Application Data\Move Networks
    2010-01-13 01:28 . 2010-01-12 01:41   --------   d-----w-   c:\documents and settings\Zack Newbold\Application Data\IGN_DLM
    2010-01-12 01:40 . 2010-01-12 01:40   --------   d-----w-   c:\program files\Download Manager
    2010-01-12 01:27 . 2010-01-12 01:26   --------   d-----w-   c:\program files\StarTrek Online
    2010-01-10 07:46 . 2009-03-31 19:47   --------   d-----w-   c:\program files\Windows Live Safety Center
    2010-01-09 00:05 . 2010-01-08 02:41   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
    2010-01-09 00:05 . 2010-01-09 00:05   5115824   ----a-w-   c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
    2010-01-09 00:02 . 2007-12-04 06:45   1324   ----a-w-   c:\windows\system32\d3d9caps.dat
    2010-01-08 02:41 . 2010-01-08 02:41   --------   d-----w-   c:\documents and settings\Zack Newbold\Application Data\Malwarebytes
    2010-01-08 02:41 . 2010-01-08 02:41   --------   d-----w-   c:\documents and settings\All Users\Application Data\Malwarebytes
    2010-01-07 23:37 . 2009-11-05 08:45   79488   ----a-w-   c:\documents and settings\Zack Newbold\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
    2010-01-07 23:07 . 2010-01-08 02:41   38224   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
    2010-01-07 23:07 . 2010-01-08 02:41   19160   ----a-w-   c:\windows\system32\drivers\mbam.sys
    2010-01-07 21:38 . 2010-01-07 21:38   447216   ----a-w-   c:\windows\system32\ZuneWlanCfgSvc.exe
    2010-01-07 21:38 . 2010-01-07 21:38   58592   ----a-w-   c:\windows\system32\ZuneBusEnum.exe
    2010-01-07 21:22 . 2009-09-02 06:28   40832   ----a-w-   c:\windows\system32\drivers\zumbus.sys
    2010-01-07 18:55 . 2010-01-07 18:55   --------   d-----w-   c:\documents and settings\All Users\Application Data\avg9
    2010-01-07 18:00 . 2009-12-07 21:21   --------   d-----w-   c:\program files\Steam
    2010-01-06 18:56 . 2009-04-01 04:07   --------   d-----w-   c:\program files\AVG
    2010-01-06 18:56 . 2009-04-01 04:07   28424   ----a-w-   c:\windows\system32\drivers\avgmfx86.sys
    2010-01-06 18:56 . 2009-04-01 04:07   360584   ----a-w-   c:\windows\system32\drivers\avgtdix.sys
    2010-01-06 18:56 . 2009-04-01 04:07   333192   ----a-w-   c:\windows\system32\drivers\avgldx86.sys
    2010-01-06 18:55 . 2009-04-01 04:07   12464   ----a-w-   c:\windows\system32\avgrsstx.dll
    2009-12-16 21:42 . 2010-01-07 07:57   872960   ----a-w-   c:\documents and settings\Zack Newbold\Application Data\Mozilla\Firefox\Profiles\jo5nazo0.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
    2009-12-16 21:42 . 2010-01-07 07:57   43008   ----a-w-   c:\documents and settings\Zack Newbold\Application Data\Mozilla\Firefox\Profiles\jo5nazo0.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbarloader.dll
    2009-12-16 21:42 . 2010-01-07 07:57   340480   ----a-w-   c:\documents and settings\Zack Newbold\Application Data\Mozilla\Firefox\Profiles\jo5nazo0.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff2.dll
    2009-12-16 21:41 . 2010-01-07 07:57   346624   ----a-w-   c:\documents and settings\Zack Newbold\Application Data\Mozilla\Firefox\Profiles\jo5nazo0.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff3.dll
    2009-12-07 01:02 . 2009-12-07 01:02   965344   ----a-w-   c:\documents and settings\Zack Newbold\Application Data\Move Networks\MoveMediaPlayer_win_mozilla_071303000006.exe
    2008-02-29 19:40 . 2008-02-29 19:40   423736   ----a-w-   c:\program files\avgarkt-setup-1.1.0.42.exe
    2006-03-10 00:22 . 2006-03-10 00:21   692014058   ----a-w-   c:\program files\Poser6E_W_app.zip
    .

    ------- Sigcheck -------

    [7] 2008-04-13 . 9F3A2F5AA6875C72BF062C712CFA2674 . 96512 . . [5.1.2600.5512] . . c:\windows\system32\dllcache\atapi.sys
    [-] 2008-04-13 19:40 . 92EE84D93035566F9EF1E244CEB9BC12 . 96512 . . [------] . . c:\windows\system32\drivers\atapi.sys
    [7] 2008-04-13 . 9F3A2F5AA6875C72BF062C712CFA2674 . 96512 . . [5.1.2600.5512] . . c:\windows\ServicePackFiles\i386\atapi.sys
    [7] 2004-08-04 . CDFE4411A69C224BD1D11B2DA92DAC51 . 95360 . . [5.1.2600.2180] . . c:\windows\$NtServicePackUninstall$\atapi.sys
    .
    (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
    2008-09-09 04:08   279944   ----a-w-   c:\program files\AskBarDis\bar\bin\askBar.dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-09-09 279944]

    [HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
    [HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
    "{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-09-09 279944]

    [HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
    [HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
    "NVIDIA nTune"="c:\program files\NVIDIA Corporation\nTune\nTuneCmd.exe" [2007-09-05 81920]
    "Google Update"="c:\documents and settings\Zack Newbold\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-04-14 133104]
    "igndlm.exe"="c:\program files\Download Manager\DLM.exe" [2009-10-27 1103216]
    "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "NVMixerTray"="c:\program files\NVIDIA Corporation\NvMixer\NVMixerTray.exe" [2004-12-21 131072]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-04-01 136600]
    "NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
    "Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-04 866584]
    "Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2010-01-07 158448]
    "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-09-28 86016]
    "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-09-28 13918208]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "MySpaceIM"="c:\program files\MySpace\IM\MySpaceIM.exe" [2008-04-17 9117696]
    "DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]

    c:\documents and settings\Zack Newbold\Start Menu\Programs\Startup\
    DesktopVideoPlayer.LNK - c:\program files\vghd\vghd.exe [2009-11-15 423248]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Wireless Configuration Utility HW.14.lnk - c:\program files\802.11 Wireless LAN\802.11g USB 2.0 WLAN Dongle\WlanCU.exe [2007-8-29 606208]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
    2010-01-06 18:55   12464   ----a-w-   c:\windows\system32\avgrsstx.dll

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
    @=""

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
    @="Driver"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
    @="Service"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
    @="Service"

    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusOverride"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Messenger\\msmsgs.exe"=
    "c:\\WINDOWS\\system32\\dpnsvr.exe"=
    "c:\\Program Files\\Activision\\Sfc3\\SFC3.exe"=
    "c:\\Program Files\\Curious Labs\\Poser 6\\Poser.exe"=
    "c:\\Program Files\\VentSrv\\ventrilo_srv.exe"=
    "c:\\Program Files\\Teamspeak2_RC2\\server_windows.exe"=
    "c:\\WINDOWS\\system32\\dplaysvr.exe"=
    "c:\\z Clean\\WOWEx_Blizcon-downloader.exe"=
    "c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
    "c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
    "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
    "c:\\Program Files\\AIM6\\aim6.exe"=
    "c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
    "c:\\Program Files\\MSN Messenger\\livecall.exe"=
    "c:\\Program Files\\uTorrent\\uTorrent.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\WINDOWS\\system32\\javaw.exe"=
    "c:\\Program Files\\Roxio\\Media Manager 9\\MediaManager9.exe"=
    "c:\\WINDOWS\\system32\\java.exe"=
    "c:\\Program Files\\Sony\\Station\\LaunchPad\\LaunchPad.exe"=
    "c:\\Program Files\\FrostWire\\FrostWire.exe"=
    "c:\\Program Files\\THQ\\Company of Heroes\\RelicCOH.exe"=
    "c:\\Program Files\\MySpace\\IM\\MySpaceIM.exe"=
    "c:\\Program Files\\Orb Networks\\Orb\\bin\\Orb.exe"=
    "c:\\Program Files\\Orb Networks\\Orb\\bin\\OrbTray.exe"=
    "c:\\Program Files\\Orb Networks\\Orb\\bin\\OrbStreamerClient.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "c:\\Program Files\\Electronic Arts\\EADM\\Core.exe"=
    "c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
    "c:\\Program Files\\Tortun\\gui.exe"=
    "c:\\Program Files\\THQ\\Dawn of War - Soulstorm\\Soulstorm.exe"=
    "c:\\Program Files\\LucasArts\\Star Wars Empire at War\\GameData\\sweaw.exe"=
    "c:\\Program Files\\LucasArts\\Star Wars Empire at War Forces of Corruption\\swfoc.exe"=
    "c:\\Program Files\\Curse\\CurseClient.exe"=
    "c:\\Program Files\\Dragon Age Origins Character Creator\\bin_ship\\DAOCharacterCreator.exe"=
    "c:\\Program Files\\Dragon Age Origins Character Creator\\DAOriginsLauncher.exe"=
    "c:\\Program Files\\Steam\\Steam.exe"=
    "c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
    "c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
    "c:\\Program Files\\Skype\\Phone\\Skype.exe"=

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "3724:TCP"= 3724:TCP:Blizzard Downloader: 3724

    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [3/31/2009 9:07 PM 333192]
    R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [3/31/2009 9:07 PM 360584]
    R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [1/7/2010 11:55 AM 285392]
    R2 SBKUPNT;SBKUPNT;c:\windows\system32\drivers\SBKUPNT.SYS [11/24/2008 1:20 AM 14976]
    R2 TabletServicePen;TabletServicePen;c:\windows\system32\Pen_Tablet.exe [7/8/2008 10:18 PM 1373480]
    R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [11/1/2007 3:35 PM 24652]
    R3 RTL8187B;Realtek RTL8187B Wireless 802.11g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [9/10/2009 1:27 PM 215040]
    R3 SjyPkt;SjyPkt;c:\windows\system32\drivers\SjyPkt.sys [10/2/2002 8:57 AM 13532]
    S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 6:19 PM 13592]
    S3 bcgame;Nostromo HID Device Minidriver;c:\windows\system32\drivers\bcgame.sys [7/23/2003 12:16 PM 22821]
    S3 Flis18mwns;Flis18mwns;c:\windows\system32\keystone.exe [2/18/2009 1:44 PM 436768]

    --- Other Services/Drivers In Memory ---

    *NewlyCreated* - SJYPKT
    .
    Contents of the 'Scheduled Tasks' folder

    2010-02-03 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]

    2010-02-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1844237615-854245398-725345543-1004Core.job
    - c:\documents and settings\Zack Newbold\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-04-14 06:32]

    2010-02-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1844237615-854245398-725345543-1004UA.job
    - c:\documents and settings\Zack Newbold\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-04-14 06:32]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.ask.com?o=101676&l=dis
    mStart Page = hxxp://www.google.com
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://toolbar.ask.com/toolbarv/askRedirect?o=101664&gct=&gc=1&q=%s
    IE: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
    IE: &Search - ?p=ZNxdm414DQUS
    IE: &Yahoo! Search - file:///c:\program files\Yahoo!\Common/ycsrch.htm
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    IE: Yahoo! &Dictionary - file:///c:\program files\Yahoo!\Common/ycdict.htm
    IE: Yahoo! &Maps - file:///c:\program files\Yahoo!\Common/ycmap.htm
    IE: Yahoo! &SMS - file:///c:\program files\Yahoo!\Common/ycsms.htm
    DPF: {E3E02F12-2ADB-478C-8742-5F0819F9F0F4} - hxxp://qmedia.xlontech.net/100170/sdk/latest/qsp2ie06041001.cab
    FF - ProfilePath - c:\documents and settings\Zack Newbold\Application Data\Mozilla\Firefox\Profiles\jo5nazo0.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1231307&SearchSource=3&q=
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
    FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=101664&gct=&gc=1&q=
    FF - component: c:\documents and settings\Zack Newbold\Application Data\Mozilla\Firefox\Profiles\jo5nazo0.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
    FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
    FF - plugin: c:\documents and settings\Zack Newbold\Application Data\Mozilla\Firefox\Profiles\jo5nazo0.default\extensions\[email protected]\platform\WINNT_x86-msvc\plugins\npmnqmp071303000006.dll
    FF - plugin: c:\documents and settings\Zack Newbold\Local Settings\Application Data\Google\Update\1.2.183.13\npGoogleOneClick8.dll
    FF - plugin: c:\progra~1\Yahoo!\Common\npyaxmpb.dll
    FF - plugin: c:\program files\Download Manager\npfpdlm.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
    FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
    .
    - - - - ORPHANS REMOVED - - - -

    URLSearchHooks-{C94E154B-1459-4A47-966B-4B843BEFC7DB} - c:\program files\AskSearch\bin\DefaultSearch.dll
    Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    SafeBoot-WudfPf
    SafeBoot-WudfRd
    AddRemove-Plazmic CDK 4.2.2 for BlackBerry - c:\program files\Plazmic CDK 4.2.2\Uninstall Plazmic CDK 4.2.2 for BlackBerry\Uninstall Plazmic CDK 4.2.2
    AddRemove-ShipEdit - c:\program files\taldren software inc\tools and such\Uninst.isu
    AddRemove-_{0C180787-F8C8-42FD-A9D3-689BA44BEAAF} - c:\program files\Corel\Corel Painter Essentials 3\MSILauncher {0C180787-F8C8-42FD-A9D3-689BA44BEAAF}



    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2010-02-13 16:51
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ... 

    scanning hidden autostart entries ...

    scanning hidden files ... 

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    Completion time: 2010-02-13  16:57:20
    ComboFix-quarantined-files.txt  2010-02-13 23:57

    Pre-Run: 21,284,114,432 bytes free
    Post-Run: 22,785,761,280 bytes free

    WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

    - - End Of File - - 86A8459A3CB406B4A3735681A4980E68

    -------------------------------------------------------------------------------

    Thank you for any assistance you are able to offer me in advance.
    Please let me know if there is any additional information that you require from me.

    evilfantasy

    • Malware Removal Specialist
    • Moderator


    • Genius
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    • Experience: Experienced
    • OS: Windows 11
    Re: infected System32\atapi.sys file. AVG need some help.
    « Reply #1 on: February 13, 2010, 06:01:55 PM »
    Please download SystemLook from one of the below links and save it to your desktop.

    Link #1
    Link #2

    Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

    * Double-click SystemLook.exe to run it.
    * Copy the contents of the following codebox into the main textfield.

    Code: [Select]
    :filefind
    atapi.sys

    * Click the Look button to start the scan.
    * Note: The scan may take some time so please just let it do its work and be patient (or do something else unrelated to the computer).
    * When finished, a notepad window will open with the results of the scan. Please post the log.

    The log can also be found on your desktop entitled SystemLook.txt

    ----------

    Please go to Start > Run and copy/paste the following blue text, then press Enter:

    C:\QooBox\Add-Remove Programs.txt

    A text file should open. Please post the contents of that file in your next reply.

    Zack

      Topic Starter


      Greenhorn

      Re: infected System32\atapi.sys file. AVG need some help.
      « Reply #2 on: February 13, 2010, 06:27:44 PM »
      SystemLook v1.0 by jpshortstuff (11.01.10)
      Log created at 18:18 on 13/02/2010 by Zack Newbold (Administrator - Elevation successful)

      ========== filefind ==========

      Searching for "atapi.sys"
      C:\WINDOWS\$NtServicePackUninstall$\atapi.sys   -----c 95360 bytes   [01:57 11/05/2008]   [12:00 04/08/2004] CDFE4411A69C224BD1D11B2DA92DAC51
      C:\WINDOWS\ServicePackFiles\i386\atapi.sys   ------ 96512 bytes   [18:40 13/04/2008]   [18:40 13/04/2008] 9F3A2F5AA6875C72BF062C712CFA2674
      C:\WINDOWS\system32\dllcache\atapi.sys   --a--c 96512 bytes   [12:00 04/08/2004]   [19:40 13/04/2008] 9F3A2F5AA6875C72BF062C712CFA2674
      C:\WINDOWS\system32\drivers\atapi.sys   --a--- 96512 bytes   [12:00 04/08/2004]   [19:40 13/04/2008] 92EE84D93035566F9EF1E244CEB9BC12

      -=End Of File=-

      evilfantasy

      • Malware Removal Specialist
      • Moderator


      • Genius
      • Calm like a bomb
      • Thanked: 493
      • Experience: Experienced
      • OS: Windows 11
      Re: infected System32\atapi.sys file. AVG need some help.
      « Reply #3 on: February 13, 2010, 06:45:07 PM »
      The Add-Remove Programs.txt?

      Zack

        Topic Starter


        Greenhorn

        Re: infected System32\atapi.sys file. AVG need some help.
        « Reply #4 on: February 13, 2010, 07:00:16 PM »
        The Add-Remove Programs.txt?

        Sorry I missed that part of your post.

        µTorrent
        7-Zip 4.65
        802.11g Wireless LAN
        802.11g Wireless LAN Adapter
        802.11g Wireless USB 2.0 Adapter HW.14
        Adabas D 13.01.00
        Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
        Adobe Digital Editions
        Adobe Flash Player 10 ActiveX
        Adobe Flash Player 10 Plugin
        Adobe Help Center 2.1
        Adobe Photoshop Elements 5.0
        Adobe Reader 8.1.2
        Adobe Reader 8.1.2 Security Update 1 (KB403742)
        Adobe Shockwave Player
        Adobe® Photoshop® Album Starter Edition 3.2
        AIM 6
        AIM Toolbar 5.0
        Alarm Clock v1.0
        All To MP3 Converter 1.6
        Amazon MP3 Downloader 1.0.3
        Apple Application Support
        Apple Mobile Device Support
        Apple Software Update
        ArcSoft PhotoImpression 6
        ArcSoft Print Creations
        Ask Toolbar
        AutoUpdate
        AV Music Morpher
        AVG Anti-Rootkit Free
        AVG Free 9.0
        BlackBerry Desktop Software 4.3
        BlackBerry Email and MDS Services Simulators 4.1.2
        BlackBerry JDE 4.2.0
        BlackBerry JDE 4.3.0
        Bonjour
        BPS MP3-WAV Converter version 5.0.0.0
        Bryce 5.5a DEMO
        CD/DVD-ROM Generator 1.20
        CDisplay 1.8
        character studio 4.2
        Character Studio Tutorial Files
        Company of Heroes
        Company of Heroes - FAKEMSI
        CompuApps SwissKnife V3
        Corel Painter Essentials 3
        Critical Update for Windows Media Player 11 (KB959772)
        Cucusoft DVD to Zune Converter 6.02
        Curse Client
        Dawn of War - Soulstorm
        DAZ|Studio BETA 0.9.21.2
        DivX Codec
        DivX Content Uploader
        DivX Converter
        DivX Player
        DivX Web Player
        Download Manager 2.3.10
        Dragon Age: Origins Character Creator
        EA Download Manager
        EPSON CX8400 User's Guide
        EPSON Printer Software
        EPSON Scan
        EPSON Stylus CX8400 Series Scanner Driver Update
        EzINI
        FireSoul's OP+ Shiplist 4.0 (remove only)
        First Step Guide
        FrostWire 4.18.1
        Galactic Civilizations II
        Gimp 2.6.1
        Google Chrome
        Google Earth
        Google SketchUp
        Google SketchUp 7
        Google Toolbar for Firefox
        Google Video Player
        GridMagic 3.3
        Guitar Hero Explorer
        Heroes of Might and Magic V
        HighMAT Extension to Microsoft Windows XP CD Writing Wizard
        Hotfix for Windows Media Format 11 SDK (KB929399)
        Hotfix for Windows Media Format SDK (KB902344)
        Hotfix for Windows Media Player 11 (KB939683)
        Hotfix for Windows XP (KB932716-v2)
        Hotfix for Windows XP (KB952287)
        ImageMixer VCD2
        InterActual Player
        iTunes
        J2SE Runtime Environment 5.0 Update 10
        J2SE Runtime Environment 5.0 Update 11
        J2SE Runtime Environment 5.0 Update 3
        J2SE Runtime Environment 5.0 Update 6
        Japanese Fonts Support For Adobe Reader 8
        Java(TM) 6 Update 11
        Java(TM) 6 Update 2
        Java(TM) 6 Update 3
        Java(TM) 6 Update 5
        Java(TM) 6 Update 7
        Java(TM) SE Runtime Environment 6 Update 1
        LS_HSI
        Magic DVD Ripper V5.0.1
        Malwarebytes' Anti-Malware
        Max Media Creator
        MaxDrive PS2
        Media Player Classic
        Microsoft .NET Framework 1.1
        Microsoft .NET Framework 1.1 Hotfix (KB928366)
        Microsoft .NET Framework 2.0 Service Pack 1
        Microsoft Application Error Reporting
        Microsoft Base Smart Card Cryptographic Service Provider Package
        Microsoft Compression Client Pack 1.0 for Windows XP
        Microsoft Internationalized Domain Names Mitigation APIs
        Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
        Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
        Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
        Microsoft National Language Support Downlevel APIs
        Microsoft Office Standard Edition 2003
        Microsoft User-Mode Driver Framework Feature Pack 1.9
        Microsoft Visual C++ 2005 Redistributable
        Microsoft WinUsb 1.0
        Mobipocket Reader 6.2
        Mozilla Firefox (3.5.7)
        MP3 Player Utilities 3.68
        MSN
        MSXML 4.0 SP2 (KB936181)
        MSXML 4.0 SP2 (KB954430)
        MSXML 6.0 Parser (KB933579)
        MusEdit
        MySpaceIM
        Nero Suite
        nik Color Efex Pro 2.0 GE
        Nostromo Array Programming Software
        NVDVD
        NVIDIA Drivers
        NVIDIA nTune
        NVIDIA PhysX
        NvMixer
        Ogre
        Orb
        Panda ActiveScan
        Panda ActiveScan 2.0
        PCFriendly
        Pcsx2 0.9.6
        Pen Tablet
        Picture Package
        Plazmic CDK 4.2.2 for BlackBerry
        Poser 6
        Poser 6 Demo
        PremiumSoft Navicat 8.0 for MySQL
        QuickTime
        REA's TESTware for the CLEP General Subject Exams
        Roxio Media Manager
        Security Update for Windows Media Player (KB911564)
        Security Update for Windows Media Player (KB952069)
        Security Update for Windows Media Player 10 (KB911565)
        Security Update for Windows Media Player 10 (KB917734)
        Security Update for Windows Media Player 11 (KB936782)
        Security Update for Windows Media Player 11 (KB954154)
        Security Update for Windows Media Player 6.4 (KB925398)
        Security Update for Windows XP (KB938464)
        Security Update for Windows XP (KB941569)
        Security Update for Windows XP (KB946648)
        Security Update for Windows XP (KB950759)
        Security Update for Windows XP (KB950760)
        Security Update for Windows XP (KB950762)
        Security Update for Windows XP (KB950974)
        Security Update for Windows XP (KB951066)
        Security Update for Windows XP (KB951376-v2)
        Security Update for Windows XP (KB951376)
        Security Update for Windows XP (KB951698)
        Security Update for Windows XP (KB951748)
        Security Update for Windows XP (KB952954)
        Security Update for Windows XP (KB953838)
        Security Update for Windows XP (KB953839)
        Security Update for Windows XP (KB954211)
        Security Update for Windows XP (KB954459)
        Security Update for Windows XP (KB954600)
        Security Update for Windows XP (KB955069)
        Security Update for Windows XP (KB956390)
        Security Update for Windows XP (KB956391)
        Security Update for Windows XP (KB956802)
        Security Update for Windows XP (KB956803)
        Security Update for Windows XP (KB956841)
        Security Update for Windows XP (KB957095)
        Security Update for Windows XP (KB957097)
        Security Update for Windows XP (KB958644)
        Security Update for Windows XP (KB958687)
        Security Update for Windows XP (KB958690)
        Security Update for Windows XP (KB960225)
        Security Update for Windows XP (KB960715)
        ShipEdit
        Skype web features
        Skype™ 4.1
        Sony USB Driver
        Spybot - Search & Destroy
        Star Trek Online
        Star Trek Starfleet Command III
        Star Wars Empire at War
        Star Wars Empire at War Forces of Corruption
        Star Wars(R) Knights of the Old Republic(R) II: The Sith Lords(TM)
        Starcraft
        StarOffice 8
        Steam
        System Requirements Lab
        System47 Screen Saver
        Tattoo
        TeamSpeak 2 RC2
        TeamSpeak 2 Server RC2
        Tortun 0.8
        Uniblue RegistryBooster 2
        Uniblue System Tweaker
        Update for Windows XP (KB951072-v2)
        Update for Windows XP (KB951978)
        Update for Windows XP (KB955839)
        Update for Windows XP (KB967715)
        USB MP3 Player WIN98 Drivers
        Vampire - The Masquerade Bloodlines
        Ventrilo Client
        Ventrilo Server
        Viewpoint Media Player
        VirtuaGirl HD
        WebFldrs XP
        Windows Defender
        Windows Genuine Advantage Notifications (KB905474)
        Windows Genuine Advantage v1.3.0254.0
        Windows Genuine Advantage Validation Tool (KB892130)
        Windows Live Messenger
        Windows Live OneCare safety scanner
        Windows Media Connect
        Windows Media Format 11 runtime
        Windows Media Format SDK Hotfix - KB891122
        Windows Media Player 11
        Windows XP Service Pack 3
        Wings 3D 0.99.53
        WinRAR archiver
        WinZip
        X3D Controller 2.5
        X3DTVGateway
        Yahoo! Browser Services
        Yahoo! Install Manager
        Yahoo! Internet Mail
        Yahoo! Messenger
        Yahoo! Toolbar
        YOUNTEL-UMS Driver Install 1.0
        Zune
        Zune Language Pack (DE)
        Zune Language Pack (ES)
        Zune Language Pack (FR)
        Zune Language Pack (IT)

        evilfantasy

        • Malware Removal Specialist
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        • Genius
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        • Experience: Experienced
        • OS: Windows 11
        Re: infected System32\atapi.sys file. AVG need some help.
        « Reply #5 on: February 13, 2010, 07:07:15 PM »
        Go to Add or Remove Programs and uninstall:

        • Ask Toolbar
        • Viewpoint Media Player
        .

        ----------

        Your Java is out of date.
         
        Older versions have vulnerabilities that malicious sites can use to infect your system.
         
        First install the new Sun Java Runtime Environment

        Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

        Be sure to close all browser windows before beginning the install.
         
        Remove the old version(s)
         
        Download JavaRa
        * Unzip the file and open the JavaRa.exe
        * Click Remove Older Versions
        * JavaRa will search for and remove any outdated version of Java and remove any that are found.
        * Click Additional Tasks
        * Place a check next to Remove Useless JRE Files and click Go
        * Exit JavaRa
        * Delete the JavaRa files from the desktop

        Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

        ----------

        Please go to Jotti's malware scan
        (If more than one file needs scanned they must be done separately and logs posted for each one)

        * Copy the file path in the below Code box:
        Code: [Select]
        c:\windows\system32\drivers\atapi.sys* At the upload site, click once inside the window next to Browse.
        * Press Ctrl+V on the keyboard (both at the same time) to paste the file path into the window.
        * Next click Submit file
        * Your file will possibly be entered into a queue which normally takes less than a minute to clear.
        * This will perform a scan across multiple different virus scanning engines.
        * Important: Wait for all of the scanning engines to complete.
        * Once the scan is finished, Copy and then Paste the link in the address bar into your next reply.


        Also scan this file and post the link to the results.

        Code: [Select]
        c:\windows\system32\dllcache\atapi.sys

        Zack

          Topic Starter


          Greenhorn


          evilfantasy

          • Malware Removal Specialist
          • Moderator


          • Genius
          • Calm like a bomb
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          • Experience: Experienced
          • OS: Windows 11
          Re: infected System32\atapi.sys file. AVG need some help.
          « Reply #7 on: February 13, 2010, 07:35:01 PM »
          Download TDSSKiller and save it to your desktop.

          * Right click on the file and choose extract all extract the file to your desktop then run it.
          * Once completed it will create a log in your C:\ drive with a name similar to 'TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt'.
          * Please post the contents of that log.

          ----------

          Also scan the c:\windows\system32\drivers\atapi.sys file again at Jotti and post the link to the results.

          Zack

            Topic Starter


            Greenhorn

            Re: infected System32\atapi.sys file. AVG need some help.
            « Reply #8 on: February 13, 2010, 07:41:31 PM »
            19:40:47:694 0352   TDSS rootkit removing tool 2.2.3 Feb  4 2010 14:34:00
            19:40:47:694 0352   ================================================================================
            19:40:47:694 0352   SystemInfo:

            19:40:47:694 0352   OS Version: 5.1.2600 ServicePack: 3.0
            19:40:47:694 0352   Product type: Workstation
            19:40:47:694 0352   ComputerName: ZACK-75C2A80744
            19:40:47:694 0352   UserName: Zack Newbold
            19:40:47:694 0352   Windows directory: C:\WINDOWS
            19:40:47:694 0352   Processor architecture: Intel x86
            19:40:47:694 0352   Number of processors: 1
            19:40:47:694 0352   Page size: 0x1000
            19:40:47:694 0352   Boot type: Normal boot
            19:40:47:694 0352   ================================================================================
            19:40:47:694 0352   UnloadDriverW: NtUnloadDriver error 2
            19:40:47:694 0352   ForceUnloadDriverW: UnloadDriverW(klmd21) error 2
            19:40:47:694 0352   MyNtCreateFileW: NtCreateFile(\??\C:\WINDOWS\system32\drivers\klmd.sys) returned status 00000000
            19:40:47:741 0352   UtilityInit: KLMD drop and load success
            19:40:47:741 0352   KLMD_OpenDevice: Trying to open KLMD Device(KLMD201010)
            19:40:47:741 0352   UtilityInit: KLMD open success
            19:40:47:741 0352   UtilityInit: Initialize success
            19:40:47:741 0352   
            19:40:47:741 0352   Scanning   Services ...
            19:40:47:741 0352   CreateRegParser: Registry parser init started
            19:40:47:741 0352   DisableWow64Redirection: GetProcAddress(Wow64DisableWow64FsRedirection) error 127
            19:40:47:741 0352   CreateRegParser: DisableWow64Redirection error
            19:40:47:741 0352   wfopen_ex: Trying to open file C:\WINDOWS\system32\config\system
            19:40:47:741 0352   MyNtCreateFileW: NtCreateFile(\??\C:\WINDOWS\system32\config\system) returned status C0000043
            19:40:47:741 0352   wfopen_ex: MyNtCreateFileW error 32 (C0000043)
            19:40:47:741 0352   wfopen_ex: Trying to KLMD file open
            19:40:47:741 0352   KLMD_CreateFileW: Trying to open file C:\WINDOWS\system32\config\system
            19:40:47:741 0352   wfopen_ex: File opened ok (Flags 2)
            19:40:47:741 0352   CreateRegParser: HIVE_ADAPTER(C:\WINDOWS\system32\config\system) init success: 384AF8
            19:40:47:741 0352   wfopen_ex: Trying to open file C:\WINDOWS\system32\config\software
            19:40:47:741 0352   MyNtCreateFileW: NtCreateFile(\??\C:\WINDOWS\system32\config\software) returned status C0000043
            19:40:47:741 0352   wfopen_ex: MyNtCreateFileW error 32 (C0000043)
            19:40:47:741 0352   wfopen_ex: Trying to KLMD file open
            19:40:47:741 0352   KLMD_CreateFileW: Trying to open file C:\WINDOWS\system32\config\software
            19:40:47:741 0352   wfopen_ex: File opened ok (Flags 2)
            19:40:47:741 0352   CreateRegParser: HIVE_ADAPTER(C:\WINDOWS\system32\config\software) init success: 384BA0
            19:40:47:741 0352   EnableWow64Redirection: GetProcAddress(Wow64RevertWow64FsRedirection) error 127
            19:40:47:741 0352   CreateRegParser: EnableWow64Redirection error
            19:40:47:741 0352   CreateRegParser: RegParser init completed
            19:40:48:241 0352   GetAdvancedServicesInfo: Raw services enum returned 357 services
            19:40:48:241 0352   fclose_ex: Trying to close file C:\WINDOWS\system32\config\system
            19:40:48:241 0352   fclose_ex: Trying to close file C:\WINDOWS\system32\config\software
            19:40:48:241 0352   
            19:40:48:241 0352   Scanning   Kernel memory ...
            19:40:48:241 0352   KLMD_GetSystemObjectAddressByNameW: Trying to get system object address by name \Driver\Disk
            19:40:48:241 0352   DetectCureTDL3: \Driver\Disk PDRIVER_OBJECT: 8F187A08
            19:40:48:241 0352   DetectCureTDL3: KLMD_GetDeviceObjectList returned 2 DevObjects
            19:40:48:241 0352   
            19:40:48:241 0352   DetectCureTDL3: DEVICE_OBJECT: 8F178620
            19:40:48:241 0352   KLMD_GetLowerDeviceObject: Trying to get lower device object for 8F178620
            19:40:48:241 0352   KLMD_ReadMem: Trying to ReadMemory 0x8F178620[0x38]
            19:40:48:241 0352   DetectCureTDL3: DRIVER_OBJECT: 8F187A08
            19:40:48:241 0352   KLMD_ReadMem: Trying to ReadMemory 0x8F187A08[0xA8]
            19:40:48:241 0352   KLMD_ReadMem: Trying to ReadMemory 0xE684B640[0x18]
            19:40:48:241 0352   DetectCureTDL3: DRIVER_OBJECT name: \Driver\Disk, Driver Name: Disk
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (0) addr: B80FEBB0
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (1) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (2) addr: B80FEBB0
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (3) addr: B80F8D1F
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (4) addr: B80F8D1F
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (5) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (6) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (7) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (8) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (9) addr: B80F92E2
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (10) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (11) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (12) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (13) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (14) addr: B80F93BB
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (15) addr: B80FCF28
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (16) addr: B80F92E2
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (17) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (18) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (19) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (20) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (21) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (22) addr: B80FAC82
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (23) addr: B80FF99E
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (24) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (25) addr: 804F355A
            19:40:48:241 0352   DetectCureTDL3: IrpHandler (26) addr: 804F355A
            19:40:48:241 0352   TDL3_FileDetect: Processing driver: Disk
            19:40:48:241 0352   TDL3_FileDetect: Processing driver file: C:\WINDOWS\system32\DRIVERS\disk.sys
            19:40:48:241 0352   KLMD_CreateFileW: Trying to open file C:\WINDOWS\system32\DRIVERS\disk.sys
            19:40:48:257 0352   TDL3_FileDetect: C:\WINDOWS\system32\DRIVERS\disk.sys - Verdict: Clean
            19:40:48:257 0352   
            19:40:48:257 0352   DetectCureTDL3: DEVICE_OBJECT: 8F183AB8
            19:40:48:257 0352   KLMD_GetLowerDeviceObject: Trying to get lower device object for 8F183AB8
            19:40:48:257 0352   DetectCureTDL3: DEVICE_OBJECT: 8F17D198
            19:40:48:257 0352   KLMD_GetLowerDeviceObject: Trying to get lower device object for 8F17D198
            19:40:48:257 0352   DetectCureTDL3: DEVICE_OBJECT: 8F1D8940
            19:40:48:257 0352   KLMD_GetLowerDeviceObject: Trying to get lower device object for 8F1D8940
            19:40:48:257 0352   KLMD_ReadMem: Trying to ReadMemory 0x8F1D8940[0x38]
            19:40:48:257 0352   DetectCureTDL3: DRIVER_OBJECT: 8F17D9F8
            19:40:48:257 0352   KLMD_ReadMem: Trying to ReadMemory 0x8F17D9F8[0xA8]
            19:40:48:257 0352   KLMD_ReadMem: Trying to ReadMemory 0xE6844D60[0x1A]
            19:40:48:257 0352   DetectCureTDL3: DRIVER_OBJECT name: \Driver\atapi, Driver Name: atapi
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (0) addr: B7F3B6F2
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (1) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (2) addr: B7F3B6F2
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (3) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (4) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (5) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (6) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (7) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (8) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (9) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (10) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (11) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (12) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (13) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (14) addr: 8F10F8B0
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (15) addr: B80C98B4
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (16) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (17) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (18) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (19) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (20) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (21) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (22) addr: B7F3B73C
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (23) addr: B7F42336
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (24) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (25) addr: 804F355A
            19:40:48:257 0352   DetectCureTDL3: IrpHandler (26) addr: 804F355A
            19:40:48:257 0352   KLMD_ReadMem: Trying to ReadMemory 0xB7F38864[0x400]
            19:40:48:257 0352   TDL3_StartIoHookDetect: CheckParameters: 0, 00000000, 0
            19:40:48:257 0352   TDL3_FileDetect: Processing driver: atapi
            19:40:48:257 0352   TDL3_FileDetect: Processing driver file: C:\WINDOWS\system32\DRIVERS\atapi.sys
            19:40:48:257 0352   KLMD_CreateFileW: Trying to open file C:\WINDOWS\system32\DRIVERS\atapi.sys
            19:40:48:272 0352   TDL3_FileDetect: C:\WINDOWS\system32\DRIVERS\atapi.sys - Verdict: Infected
            19:40:48:272 0352   File C:\WINDOWS\system32\DRIVERS\atapi.sys infected by TDSS rootkit ... 19:40:48:272 0352   TDL3_FileCure: Processing driver file: C:\WINDOWS\system32\DRIVERS\atapi.sys
            19:40:48:272 0352   ProcessDirEnumEx: FindFirstFile(C:\WINDOWS\system32\DriverStore\FileRepository\*) error 3
            19:40:48:288 0352   CABFileCallback: Processing cab-file: C:\WINDOWS\Driver Cache\i386\driver.cab
            19:40:48:351 0352   CABFileCallback: Processing cab-file: C:\WINDOWS\Driver Cache\i386\sp2.cab
            19:40:48:366 0352   CABFileCallback: Processing cab-file: C:\WINDOWS\Driver Cache\i386\sp3.cab
            19:40:48:444 0352   CabinetCallback: Backup candidate found: atapi.sys:96512, extracting..
            19:40:48:460 0352   CabinetCallback: File extracted successfully: C:\DOCUME~1\ZACKNE~1\LOCALS~1\Temp\bckA9.tmp
            19:40:48:460 0352   ValidateDriverFile: Stage 1 passed
            19:40:48:460 0352   ValidateDriverFile: Stage 2 passed
            19:40:48:601 0352   DigitalSignVerifyByHandle: Embedded DS result: 800B0100
            19:40:49:257 0352   DigitalSignVerifyByHandle: Cat DS result: 00000000
            19:40:49:257 0352   ValidateDriverFile: Stage 3 passed
            19:40:49:257 0352   CabinetCallback: File validated successfully, restore information prepared
            19:40:49:257 0352   FindDriverFileBackup: Backup copy found in cab-file
            19:40:49:257 0352   TDL3_FileCure: Backup copy found, using it..
            19:40:49:257 0352   TDL3_FileCure: Dumping cured buffer to file C:\WINDOWS\system32\drivers\tskAA.tmp
            19:40:49:288 0352   TDL3_FileCure: New / Old Image paths: (system32\drivers\tskAA.tmp, system32\drivers\atapi.sys)
            19:40:49:288 0352   TDL3_FileCure: KLMD jobs schedule success
            19:40:49:288 0352   will be cured on next reboot
            19:40:49:288 0352   UtilityBootReinit: Reboot required for cure complete..
            19:40:49:288 0352   MyNtCreateFileW: NtCreateFile(\??\C:\WINDOWS\system32\drivers\klmdb.sys) returned status 00000000
            19:40:49:288 0352   UtilityBootReinit: KLMD drop success
            19:40:49:288 0352   KLMD_ApplyPendList: Pending buffer(5D19_736, 608) dropped successfully
            19:40:49:288 0352   UtilityBootReinit: Cure on reboot scheduled successfully
            19:40:49:288 0352   
            19:40:49:288 0352   Completed
            19:40:49:288 0352   
            19:40:49:288 0352   Results:
            19:40:49:288 0352   Memory objects infected / cured / cured on reboot:   0 / 0 / 0
            19:40:49:288 0352   Registry objects infected / cured / cured on reboot:   0 / 0 / 0
            19:40:49:288 0352   File objects infected / cured / cured on reboot:   1 / 0 / 1
            19:40:49:288 0352   
            19:40:49:288 0352   UnloadDriverW: NtUnloadDriver error 1
            19:40:49:288 0352   KLMD_Unload: UnloadDriverW(klmd21) error 1
            19:40:49:288 0352   MyNtCreateFileW: NtCreateFile(\??\C:\WINDOWS\system32\drivers\klmd.sys) returned status 00000000
            19:40:49:288 0352   UtilityDeinit: KLMD(ARK) unloaded successfully

            ---------------------------------------------------------------------

            And the link to the new scan
            http://virusscan.jotti.org/en/scanresult/24029f1dc5cace8a465b3be925ad29153bad7ecf/88ef8096fd233e3586d58a5e1a0cfb9a2980a784

            evilfantasy

            • Malware Removal Specialist
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            • OS: Windows 11
            Re: infected System32\atapi.sys file. AVG need some help.
            « Reply #9 on: February 13, 2010, 07:46:55 PM »
            Try another scanner please.

            Please go to VirusChief.com

            1. Copy the file path in the below Code box:
            Code: [Select]
            c:\windows\system32\drivers\atapi.sys2. At the upload site, click once inside the window next to Browse.
            3. Press Ctrl+V on the keyboard (both at the same time) to paste the file path into the window.
            4. Click Scan.
            You will see a message:
            ENG: It can take up to 1 minute before your scan starts, please wait!
            GER: Es kann bis zu einer Minute dauern bis Ihr Scan startet, bitte warten!

            5. Once the scan is complete, copy the text in the window under BB Code and paste it into the next post.

            Zack

              Topic Starter


              Greenhorn

              Re: infected System32\atapi.sys file. AVG need some help.
              « Reply #10 on: February 13, 2010, 07:50:34 PM »
              Here it is.

              Antivir: Nothing found
              ArcaVir: Nothing found
              AVG: Nothing found
              BitDefender: Nothing found
              VirusBlokAda32: Rootkit.Win32.TDSL

              VirusBuster: Nothing found

              Report overview
              Scanned by viruschief.com

              -----------------------------------------------

              As a side note, I have not yet restarted my computer.
              The TDSSkiller program said it would be removed after a restart, but I wanted to run the results past you prior to restarting.  I'm sorry if I have caused additional work for you as the result of my actions.

              evilfantasy

              • Malware Removal Specialist
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              Re: infected System32\atapi.sys file. AVG need some help.
              « Reply #11 on: February 13, 2010, 07:56:34 PM »
              Restart and then scan it one more time at a different scanner. That only had one hit bit that's too many with this infection. We can replace the file to fix it but I would rather not if we don't need to.

              Please go to NoVirusThanks.org - Multi-Engine Antivirus Scanner
              (If more than one file needs scanned they must be done separately and logs posted for each one)

              1. Copy and paste the following file path from the Code Box into the Suspicious files to scan box on the top of the page.

              Code: [Select]
              c:\windows\system32\drivers\atapi.sys
              2. At the upload site, click once inside the window next to Browse.
              3. Press Ctrl+V on the keyboard (both at the same time) to paste the file path into the window.
              4. Click on the Submit File button.
              This will perform a scan across multiple different virus scanning engines.
              Your file will possibly be entered into a queue which normally takes less than a minute to clear.
              Important: Wait until you see: Status - Finished
              5. Once the Scan is Finished scroll down and right click under the BB Code: box and choose Select All
              6. Next, on your Keyboard press ctrl+C (both at the same time). This will copy the text of the report into the Clipboard.
              7. Paste the contents of the Clipboard in your next reply. (Click once in the reply window and press ctrl+V)

              Zack

                Topic Starter


                Greenhorn

                Re: infected System32\atapi.sys file. AVG need some help.
                « Reply #12 on: February 13, 2010, 08:12:44 PM »
                File Info

                Report date: 14.2.2010 at 4.09.05 (GMT 1)
                File name: atapi.sys
                File size: 96512 bytes
                MD5 Hash: 9f3a2f5aa6875c72bf062c712cfa2674
                SHA1 Hash: A719156E8AD67456556A02C34E762944234E7A4 4
                Detection rate: 0 on 20
                Status: CLEAN

                Detections

                a-squared - -
                Avira AntiVir - -
                Avast - -
                AVG - -
                BitDefender - -
                ClamAV - -
                Comodo - -
                Dr.Web - -
                F-PROT6 - -
                G-Data - -
                Ikarus T3 - -
                Kaspersky - -
                McAfee - -
                NOD32 - -
                Panda - -
                Solo Antivirus - -
                Sophos - -
                TrendMicro - -
                VBA32 - -
                VirusBuster - -

                Scan report generated by
                NoVirusThanks.org



                --------------------------

                I am curious though, what is the intention of this program?
                Or is there one.

                I ran the scan on the other two sites again as well.
                Both VirusChief and Jotti's malware scan showed no infections.

                evilfantasy

                • Malware Removal Specialist
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                Re: infected System32\atapi.sys file. AVG need some help.
                « Reply #13 on: February 13, 2010, 08:30:30 PM »
                That is what we were looking for. :)

                Quote from: Zack
                I am curious though, what is the intention of this program?
                Or is there one.

                TDSSserv is a Rootkit. Rootkits in general are bad but this one is one of the worst to date. Luckily we have figured out how to deal with it and get it off of a computer.

                The goal is to get the person infected to buy some fake antivirus or other form of goods online. You enter your credit card or bank account information to make the purchase and they steal whatever they can before you figure out what's going on. The business of writing and spreading malware is a multi-billion dollar a year underground profession. Many, many people fall into the trap.



                If there are no more malware issues we can finish up now.

                * Click START then RUN
                * Now type Combofix /Uninstall in the runbox
                * Make sure there's a space between Combofix and /Uninstall
                * Then hit Enter.

                The above procedure will:
                * Delete: ComboFix and its associated files and folders.
                * Reset the clock settings.
                * Hide file extensions, if required.
                * Hide System/Hidden files, if required.
                * Set a new, clean Restore Point.

                ----------

                Clean out your temporary internet files and temp files.

                Download TFC by OldTimer to your desktop.

                Double-click TFC.exe to run it.

                Note: If you are running on Vista, right-click on the file and choose Run As Administrator

                TFC will close all programs when run, so make sure you have saved all your work before you begin.

                * Click the Start button to begin the cleaning process.
                * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. 
                * Please let TFC run uninterrupted until it is finished.

                Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.

                ----------

                Use the Secunia Software Inspector to check for out of date software.

                * Click Start Now
                * Check the box next to Enable thorough system inspection.
                * Click Start
                * Allow the scan to finish and scroll down to see if any updates are needed.
                * Update anything listed.

                ----------

                Go to Microsoft Windows Update and get all critical updates.

                ----------

                If you are using or have installed IE6 you are using an outdated and soon to be unsupported version of Internet Explorer and I strongly suggest you update to the latest version directly from Microsoft Internet Explorer 8: Home page.

                ----------

                I recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no realtime protection so will not interfere with each other. They do not use any significant amount of resources (except a little disk space) until you run a scan.

                I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

                SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
                * Using SpywareBlaster to protect your computer from Spyware and Malware
                * If you don't know what ActiveX controls are, see here

                Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

                Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

                Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

                Zack

                  Topic Starter


                  Greenhorn

                  Re: infected System32\atapi.sys file. AVG need some help.
                  « Reply #14 on: February 13, 2010, 08:39:15 PM »
                  Thank you very much evilfantasy.
                  It was a pleasure to work with you.

                  I will bookmark this site and recommend it to all my friends and family.

                  Hopefully that is the end of this problem, thanks again. +)

                  evilfantasy

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                  Re: infected System32\atapi.sys file. AVG need some help.
                  « Reply #15 on: February 13, 2010, 08:45:39 PM »
                  Your welcome. Let us know if anything else comes up.

                  Safe surfing...