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Author Topic: Firefox is working but IE will not load  (Read 5540 times)

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01tj

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    Firefox is working but IE will not load
    « on: February 23, 2010, 08:15:21 AM »
    My computer has had some issues lately and one of the techs that my employer uses installed Symantec anti-virus which seems to have fixed the previous problems.  Now however I cannot access internet explorer.  I use internet explorer to access my grade book through edline because firefox will not allow it.  When I try to pull up IE the page comes up but stays blank.  I read on here that I can do something through the tool bar on IE but I can't even access that.  I also found a thread that said to reset the win-soc through the cmd (or something like that) but that didn't help either.   Firefox is working fine though and I am on it right now.

    Janalynne



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    • what personal Text? no such thing! :P hehe!!
      Re: Firefox is working but IE will not load
      « Reply #1 on: February 23, 2010, 01:59:54 PM »
      my husband had the exact same problem after we downloaded 3.6 version firefox... then about few hours... the IE7 does not work as i have to use that browser for work as well. I am assuming it is a new virus going on around because, my husbands gmail account would not recognize his password.. so .. and now my desktop computer is infected as well.. i have tried everything few times.. and its still a problem on my computer.. so yea.. I'm pretty sure.. things will get fixed... asap.
      Jana Glassmeyer

      killerb255



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        Re: Firefox is working but IE will not load
        « Reply #2 on: February 23, 2010, 03:07:05 PM »
        Download and install IE8 and see if that resolves the problem (unless, of course, you're running Windows 7 which already has IE8)...
        Quote from: talontromper
        Part of the problem is most people don't generally deal with computer problems. So for most they think that close enough is good enough.

        Janalynne



          Greenhorn

        • what personal Text? no such thing! :P hehe!!
          Re: Firefox is working but IE will not load
          « Reply #3 on: February 23, 2010, 03:18:46 PM »
          can't.... i use ie7 for my work vpn ..
          Jana Glassmeyer

          killerb255



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            Re: Firefox is working but IE will not load
            « Reply #4 on: February 23, 2010, 03:26:03 PM »
            Janalynne: My response was for 01tj.

            You'll need to start a new topic for two reasons:

            1) It's easier to address one person's problem per topic.  Even though your problem is similar, it may not necessarily have the same solution (and, of course, IE8 is not an option in your case).

            2) Your issue involves viruses/spyware/malware, which should be posted in the appropriate place for a malware specialist to address.
            Quote from: talontromper
            Part of the problem is most people don't generally deal with computer problems. So for most they think that close enough is good enough.

            01tj

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              Re: Firefox is working but IE will not load
              « Reply #5 on: February 23, 2010, 04:28:32 PM »
              Download and install IE8 and see if that resolves the problem (unless, of course, you're running Windows 7 which already has IE8)...

              I'm not sure if I have win7 or not but I think I updated it recently.  Should I go through add/remove and completely wipe out IE then download it through firefox? 

              killerb255



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                Re: Firefox is working but IE will not load
                « Reply #6 on: February 24, 2010, 08:19:44 AM »
                If your "Start" button at the lower-left hand corner is a blue Windows logo, then you have either Windows Vista or Windows 7.  If not, you have Windows XP (unless your computer is older than 8 or 9 years old).

                If your "Show Desktop" button is in the lower-right hand corner instead of the lower-left, you have Windows 7.

                If you click "Start" and you have a "Search for programs and files" bar, you have Vista or 7.  Type winver in that search box and press Enter.  That'll tell you for sure which version of Windows you're running.

                You can download IE8 via Firefox.  You don't even have to wipe it out through "Add/Remove Programs" (XP) or "Programs and Features" (Vista*).

                *: Although 7 has "Programs and Features," that's irrelevant for our purposes, as it has IE8 by default.
                Quote from: talontromper
                Part of the problem is most people don't generally deal with computer problems. So for most they think that close enough is good enough.

                patio

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                Re: Firefox is working but IE will not load
                « Reply #7 on: February 24, 2010, 08:22:29 AM »
                can't.... i use ie7 for my work vpn ..

                Why would IE8 not run on a VPN ? ?
                " Anyone who goes to a psychiatrist should have his head examined. "

                Janalynne



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                • what personal Text? no such thing! :P hehe!!
                  Re: Firefox is working but IE will not load
                  « Reply #8 on: February 24, 2010, 02:08:15 PM »
                  because my company i work for has not updated their software to bump up to be able to work on IE8....so ... it won't load on ie8 or crome or firefox at all .. only on IE7  and i found out about the abode flash update... and mine was corrupted.. at the moment i have the uninstall version of the flash player blocked becuase it repeated with different number au, then bu, then cu after everytime i block it..it adds another letter charcter because it kept asking me to install when i wanted to uninstall and so right now i seem can't get rid of that flash player for the moment.
                  Jana Glassmeyer

                  01tj

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                    Re: Firefox is working but IE will not load
                    « Reply #9 on: February 25, 2010, 10:34:59 AM »
                    Just downloaded IE8, still no IE :(

                    Could Symantec or AVG be blocking it? The page comes up but nothing happens and I can't do anything with it

                    Allan

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                    Re: Firefox is working but IE will not load
                    « Reply #10 on: February 25, 2010, 10:40:44 AM »
                    because my company i work for has not updated their software to bump up to be able to work on IE8....so ... it won't load on ie8 or crome or firefox at all .. only on IE7
                    That makes no sense to me. If it works on IE7 it should work on IE8. Have you tried?

                    killerb255



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                      Re: Firefox is working but IE will not load
                      « Reply #11 on: February 25, 2010, 12:59:52 PM »
                      If this is a company PC, you're better off letting your IT department handle that.  Some IT departments are quite strict about what software you can and cannot install. 

                      If this is a personal machine, just install IE8, test, and if it fails, uninstall it and you'll be back to IE7.
                      Quote from: talontromper
                      Part of the problem is most people don't generally deal with computer problems. So for most they think that close enough is good enough.

                      patio

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                      Re: Firefox is working but IE will not load
                      « Reply #12 on: February 25, 2010, 04:20:24 PM »
                      All i was suggesting is any Co. website/portal if written properly for IE7 should not only show up fine but work under IE8...VPN or not...
                      " Anyone who goes to a psychiatrist should have his head examined. "