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Author Topic: need help - malware/virus infection don't know how to get rid of it  (Read 22196 times)

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rubeckj

    Topic Starter


    Rookie

    Problem: when viewing no particular website (dilbert, facebook, etc) browser (IE 8 on a 3 month old Windows 7 machine) minimizes and pop-up appears titled 'message from website' and it says something to the effect of 'your computer is infected with a virus, press ok to start scan'.
    I go to task manager and end the process. Have run several scans, rebooted several times, trying to clear it.
    Also, upon opening a new browser session, I get a msg saying something to the effect of 'a program on your computer has tried to change your search provider, windows will now open the search provider page'.
    Now flash player is gone, and some browser setting have changed. Symptom reappeared this morning.

    Virus/malware scans show no malicious activity, but something doesn't seem right.

    Please help me get rid of this. If you need further info, please ask.

    [Saving space, attachment deleted by admin]

    evilfantasy

    • Malware Removal Specialist


    • Genius
    • Calm like a bomb
    • Thanked: 493
    • Experience: Experienced
    • OS: Windows 11
    Re: need help - malware/virus infection don't know how to get rid of it
    « Reply #1 on: February 28, 2010, 04:34:46 PM »
    Welcome to CH.

    Right click HijackThis and choose Run as Administrator

    Next select Do a system scan only

    Place a check mark next to the following entries: (if there)

    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

    Important: Close all open windows except for HijackThis and then click Fix checked.

    Once completed, exit HijackThis.

    ----------

    Download OTL to your desktop.

    * Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    * Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
    * When the window appears, underneath Output at the top change it to Minimal Output.
    * Check the boxes beside LOP Check and Purity Check.
    * Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

    Please copy and pate the contents of these files, one at a time, into your next reply.

    Note: You may need two or more posts to fit them all in.

    rubeckj

      Topic Starter


      Rookie

      Re: need help - malware/virus infection don't know how to get rid of it
      « Reply #2 on: February 28, 2010, 07:33:44 PM »
      I feel immensely grateful for this resource, and I greatly appreciate the straightforward manner of the help it provides.

      OTL text file:
         OTL logfile created on: 2/28/2010 6:14:22 PM - Run 1
      OTL by OldTimer - Version 3.1.32.0     Folder = C:\Users\James\Desktop
      64bit- Home Premium Edition  (Version = 6.1.7600) - Type = NTWorkstation
      Internet Explorer (Version = 8.0.7600.16385)
      Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
       
      6.00 Gb Total Physical Memory | 5.00 Gb Available Physical Memory | 84.00% Memory free
      12.00 Gb Paging File | 11.00 Gb Available in Paging File | 88.00% Paging File free
      Paging file location(s): ?:\pagefile.sys [binary data]
       
      %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
      Drive C: | 456.58 Gb Total Space | 402.54 Gb Free Space | 88.16% Space Free | Partition Type: NTFS
      D: Drive not present or media not loaded
      E: Drive not present or media not loaded
      F: Drive not present or media not loaded
      G: Drive not present or media not loaded
      H: Drive not present or media not loaded
      I: Drive not present or media not loaded
       
      Computer Name: JTR_NOV09
      Current User Name: James
      Logged in as Administrator.
       
      Current Boot Mode: Normal
      Scan Mode: Current user
      Include 64bit Scans
      Company Name Whitelist: Off
      Skip Microsoft Files: Off
      File Age = 30 Days
      Output = Minimal
       
      ========== Processes (SafeList) ==========
       
      PRC - C:\Users\James\Desktop\OTL.exe (OldTimer Tools)
      PRC - c:\Program Files (x86)\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
      PRC - C:\Program Files (x86)\McAfee\MPF\MpfSrv.exe (McAfee, Inc.)
      PRC - C:\Program Files (x86)\McAfee\MSK\msksrver.exe (McAfee, Inc.)
      PRC - C:\Program Files (x86)\McAfee\MSC\mcmscsvc.exe (McAfee, Inc.)
      PRC - C:\Program Files (x86)\McAfee\VirusScan\mcsysmon.exe (McAfee, Inc.)
      PRC - C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe (SoftThinks)
      PRC - c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe (Dell Inc.)
      PRC - C:\Program Files (x86)\Common Files\McAfee\McProxy\McProxy.exe (McAfee, Inc.)
      PRC - C:\Program Files (x86)\Common Files\McAfee\MNA\McNASvc.exe (McAfee, Inc.)
      PRC - C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
      PRC - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe (SupportSoft, Inc.)
      PRC - C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
      PRC - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Microsoft Corporation)
       
       
      ========== Modules (SafeList) ==========
       
      MOD - C:\Users\James\Desktop\OTL.exe (OldTimer Tools)
      MOD - C:\Windows\SysWOW64\comdlg32.dll (Microsoft Corporation)
      MOD - C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll (Microsoft Corporation)
       
       
      ========== Win32 Services (SafeList) ==========
       
      SRV:64bit: - (WatAdminSvc) -- C:\Windows\SysNative\Wat\WatAdminSvc.exe (Microsoft Corporation)
      SRV:64bit: - (McODS) -- C:\Program Files\McAfee\VirusScan\mcods.exe (McAfee, Inc.)
      SRV:64bit: - (McShield) -- C:\Program Files\McAfee\VirusScan\Mcshield.exe (McAfee, Inc.)
      SRV:64bit: - (WwanSvc) -- C:\Windows\SysNative\wwansvc.dll (Microsoft Corporation)
      SRV:64bit: - (WbioSrvc) -- C:\Windows\SysNative\wbiosrvc.dll (Microsoft Corporation)
      SRV:64bit: - (Power) -- C:\Windows\SysNative\umpo.dll (Microsoft Corporation)
      SRV:64bit: - (Themes) -- C:\Windows\SysNative\themeservice.dll (Microsoft Corporation)
      SRV:64bit: - (sppuinotify) -- C:\Windows\SysNative\sppuinotify.dll (Microsoft Corporation)
      SRV:64bit: - (SensrSvc) -- C:\Windows\SysNative\sensrsvc.dll (Microsoft Corporation)
      SRV:64bit: - (PNRPsvc) -- C:\Windows\SysNative\pnrpsvc.dll (Microsoft Corporation)
      SRV:64bit: - (p2pimsvc) -- C:\Windows\SysNative\pnrpsvc.dll (Microsoft Corporation)
      SRV:64bit: - (HomeGroupProvider) -- C:\Windows\SysNative\provsvc.dll (Microsoft Corporation)
      SRV:64bit: - (RpcEptMapper) -- C:\Windows\SysNative\RpcEpMap.dll (Microsoft Corporation)
      SRV:64bit: - (PNRPAutoReg) -- C:\Windows\SysNative\pnrpauto.dll (Microsoft Corporation)
      SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
      SRV:64bit: - (HomeGroupListener) -- C:\Windows\SysNative\ListSvc.dll (Microsoft Corporation)
      SRV:64bit: - (FontCache) -- C:\Windows\SysNative\FntCache.dll (Microsoft Corporation)
      SRV:64bit: - (Dhcp) -- C:\Windows\SysNative\dhcpcore.dll (Microsoft Corporation)
      SRV:64bit: - (defragsvc) -- C:\Windows\SysNative\defragsvc.dll (Microsoft Corporation)
      SRV:64bit: - (bthserv) -- C:\Windows\SysNative\bthserv.dll (Microsoft Corporation)
      SRV:64bit: - (BDESVC) -- C:\Windows\SysNative\bdesvc.dll (Microsoft Corporation)
      SRV:64bit: - (AxInstSV) -- C:\Windows\SysNative\AxInstSv.dll (Microsoft Corporation)
      SRV:64bit: - (AppIDSvc) -- C:\Windows\SysNative\appidsvc.dll (Microsoft Corporation)
      SRV:64bit: - (wbengine) -- C:\Windows\SysNative\wbengine.exe (Microsoft Corporation)
      SRV:64bit: - (sppsvc) -- C:\Windows\SysNative\sppsvc.exe (Microsoft Corporation)
      SRV:64bit: - (Fax) -- C:\Windows\SysNative\FXSSVC.exe (Microsoft Corporation)
      SRV:64bit: - (AERTFilters) -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe (Andrea Electronics Corporation)
      SRV:64bit: - (DockLoginService) -- C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
      SRV - (GoToAssist) -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe (Citrix Online, a division of Citrix Systems, Inc.)
      SRV - (MpfService) -- C:\Program Files (x86)\McAfee\MPF\MpfSrv.exe (McAfee, Inc.)
      SRV - (MSK80Service) -- C:\Program Files (x86)\McAfee\MSK\MskSrver.exe (McAfee, Inc.)
      SRV - (mcmscsvc) -- C:\Program Files (x86)\McAfee\MSC\mcmscsvc.exe (McAfee, Inc.)
      SRV - (McSysmon) -- C:\Program Files (x86)\McAfee\VirusScan\mcsysmon.exe (McAfee, Inc.)
      SRV - (SftService) -- C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE (SoftThinks)
      SRV - (hnmsvc) -- c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe (Dell Inc.)
      SRV - (VSS) -- C:\Windows\Vss [2009/07/13 19:20:14 | 000,000,000 | ---D | M]
      SRV - (MSDTC) -- C:\Windows\SysWOW64\Msdtc [2009/07/13 19:20:14 | 000,000,000 | ---D | M]
      SRV - (HomeGroupProvider) -- C:\Windows\SysWOW64\provsvc.dll (Microsoft Corporation)
      SRV - (Dhcp) -- C:\Windows\SysWOW64\dhcpcore.dll (Microsoft Corporation)
      SRV - (vds) -- C:\Windows\SysWOW64\wbem\vds.mof ()
      SRV - (McProxy) -- C:\Program Files (x86)\Common Files\McAfee\McProxy\McProxy.exe (McAfee, Inc.)
      SRV - (McNASvc) -- C:\Program Files (x86)\Common Files\McAfee\MNA\McNASvc.exe (McAfee, Inc.)
      SRV - (clr_optimization_v2.0.50727_64) -- C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
      SRV - (RoxLiveShare10) -- C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe (Sonic Solutions)
      SRV - (RoxWatch10) -- C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe (Sonic Solutions)
      SRV - (RoxMediaDB10) -- C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe (Sonic Solutions)
      SRV - (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe (SupportSoft, Inc.)
      SRV - (SeaPort) -- C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Microsoft Corporation)
      SRV - (stllssvr) -- C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe (MicroVision Development, Inc.)
       
       
      ========== Driver Services (SafeList) ==========
       
      DRV:64bit: - (RTL8167) -- C:\Windows\SysNative\drivers\Rt64win7.sys (Realtek                                            )
      DRV:64bit: - (igfx) -- C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)
      DRV:64bit: - (mfehidk) -- C:\Windows\SysNative\drivers\mfehidk.sys (McAfee, Inc.)
      DRV:64bit: - (mfeavfk) -- C:\Windows\SysNative\drivers\mfeavfk.sys (McAfee, Inc.)
      DRV:64bit: - (mfesmfk) -- C:\Windows\SysNative\drivers\mfesmfk.sys (McAfee, Inc.)
      DRV:64bit: - (mferkdk) -- C:\Windows\SysNative\drivers\mferkdk.sys (McAfee, Inc.)
      DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
      DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
      DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
      DRV:64bit: - (KSecPkg) -- C:\Windows\SysNative\drivers\ksecpkg.sys (Microsoft Corporation)
      DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
      DRV:64bit: - (hwpolicy) -- C:\Windows\SysNative\drivers\hwpolicy.sys (Microsoft Corporation)
      DRV:64bit: - (FsDepends) -- C:\Windows\SysNative\drivers\fsdepends.sys (Microsoft Corporation)
      DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
      DRV:64bit: - (WIMMount) -- C:\Windows\SysNative\drivers\wimmount.sys (Microsoft Corporation)
      DRV:64bit: - (vhdmp) -- C:\Windows\SysNative\drivers\vhdmp.sys (Microsoft Corporation)
      DRV:64bit: - (vdrvroot) -- C:\Windows\SysNative\drivers\vdrvroot.sys (Microsoft Corporation)
      DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
      DRV:64bit: - (rdyboost) -- C:\Windows\SysNative\drivers\rdyboost.sys (Microsoft Corporation)
      DRV:64bit: - (pcw) -- C:\Windows\SysNative\drivers\pcw.sys (Microsoft Corporation)
      DRV:64bit: - (CNG) -- C:\Windows\SysNative\drivers\cng.sys (Microsoft Corporation)
      DRV:64bit: - (fvevol) -- C:\Windows\SysNative\drivers\fvevol.sys (Microsoft Corporation)
      DRV:64bit: - (rdpbus) -- C:\Windows\SysNative\drivers\rdpbus.sys (Microsoft Corporation)
      DRV:64bit: - (RDPREFMP) -- C:\Windows\SysNative\drivers\RDPREFMP.sys (Microsoft Corporation)
      DRV:64bit: - (RasAgileVpn) WAN Miniport (IKEv2) -- C:\Windows\SysNative\drivers\agilevpn.sys (Microsoft Corporation)
      DRV:64bit: - (WfpLwf) -- C:\Windows\SysNative\drivers\wfplwf.sys (Microsoft Corporation)
      DRV:64bit: - (NdisCap) -- C:\Windows\SysNative\drivers\ndiscap.sys (Microsoft Corporation)
      DRV:64bit: - (vwifibus) -- C:\Windows\SysNative\drivers\vwifibus.sys (Microsoft Corporation)
      DRV:64bit: - (1394ohci) -- C:\Windows\SysNative\drivers\1394ohci.sys (Microsoft Corporation)
      DRV:64bit: - (UmPass) -- C:\Windows\SysNative\drivers\umpass.sys (Microsoft Corporation)
      DRV:64bit: - (mshidkmdf) -- C:\Windows\SysNative\drivers\mshidkmdf.sys (Microsoft Corporation)
      DRV:64bit: - (WudfPf) -- C:\Windows\SysNative\drivers\WUDFPf.sys (Microsoft Corporation)
      DRV:64bit: - (MTConfig) -- C:\Windows\SysNative\drivers\MTConfig.sys (Microsoft Corporation)
      DRV:64bit: - (CompositeBus) -- C:\Windows\SysNative\drivers\CompositeBus.sys (Microsoft Corporation)
      DRV:64bit: - (Beep) -- C:\Windows\SysNative\drivers\beep.sys (Microsoft Corporation)
      DRV:64bit: - (AppID) -- C:\Windows\SysNative\drivers\appid.sys (Microsoft Corporation)
      DRV:64bit: - (scfilter) -- C:\Windows\SysNative\drivers\scfilter.sys (Microsoft Corporation)
      DRV:64bit: - (discache) -- C:\Windows\SysNative\drivers\discache.sys (Microsoft Corporation)
      DRV:64bit: - (HidBatt) -- C:\Windows\SysNative\drivers\hidbatt.sys (Microsoft Corporation)
      DRV:64bit: - (CmBatt) -- C:\Windows\SysNative\drivers\CmBatt.sys (Microsoft Corporation)
      DRV:64bit: - (AcpiPmi) -- C:\Windows\SysNative\drivers\acpipmi.sys (Microsoft Corporation)
      DRV:64bit: - (AmdPPM) -- C:\Windows\SysNative\drivers\amdppm.sys (Microsoft Corporation)
      DRV:64bit: - (PxHlpa64) -- C:\Windows\SysNative\drivers\PxHlpa64.sys (Sonic Solutions)
      DRV:64bit: - (mfebopk) -- C:\Windows\SysNative\drivers\mfebopk.sys (McAfee, Inc.)
      DRV:64bit: - (Packet) -- C:\Windows\SysNative\drivers\packet.sys (SingleClick Systems)
      DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
      DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
      DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
      DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
      DRV:64bit: - (iaStor) -- C:\Windows\SysNative\drivers\iaStor.sys (Intel Corporation)
      DRV:64bit: - (IntcHdmiAddService) Intel(R) -- C:\Windows\SysNative\drivers\IntcHdmi.sys (Intel(R) Corporation)
      DRV:64bit: - (MPFP) -- C:\Windows\SysNative\drivers\Mpfp.sys (McAfee, Inc.)
      DRV:64bit: - (RTL8187B) -- C:\Windows\SysNative\drivers\wg111v3.sys (NETGEAR Inc.                           )
      DRV:64bit: - (WimFltr) -- C:\Windows\SysNative\drivers\WimFltr.sys (Microsoft Corporation)
      DRV - (SASDIFSV) -- C:\Program Files (x86)\SUPERAntiSpyware\sasdifsv.sys (SUPERAdBlocker.com and SUPERAntiSpyware.com)
      DRV - (SASKUTIL) -- C:\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.SYS (SUPERAdBlocker.com and SUPERAntiSpyware.com)
      DRV - (SASENUM) -- C:\Program Files (x86)\SUPERAntiSpyware\SASENUM.SYS ( SUPERAdBlocker.com and SUPERAntiSpyware.com)
      DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)
      DRV - (NetBIOS) -- C:\Windows\SysWOW64\netbios.dll (Microsoft Corporation)
      DRV - (mpsdrv) -- C:\Windows\SysWOW64\wbem\mpsdrv.mof ()
      DRV - (Packet) -- C:\Windows\SysWOW64\drivers\packet.sys (SingleClick Systems)
      DRV - (Tcpip) -- C:\Windows\SysWOW64\wbem\tcpip.mof ()
       
       
      ========== Standard Registry (SafeList) ==========
       
       
      ========== Internet Explorer ==========
       
      IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
       
      IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
      IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
      IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
       
       
       
      O1 HOSTS File: ([2009/06/10 13:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
      O2:64bit: - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files (x86)\McAfee\MSK\mskapbho64.dll ()
      O2:64bit: - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll (McAfee, Inc.)
      O2:64bit: - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
      O2 - BHO: (Adobe PDF Link Helper) - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
      O2 - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files (x86)\McAfee\MSK\mskapbho.dll ()
      O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)
      O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\McAfee\VirusScan\scriptsn.dll (McAfee, Inc.)
      O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll File not found
      O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
      O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
      O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
      O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No CLSID value found.
      O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
      O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
      O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
      O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
      O4:64bit: - HKLM..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe File not found
      O4:64bit: - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe File not found
      O4 - HKLM..\Run: [Adobe ARM] C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe (Adobe Systems Incorporated)
      O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
      O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
      O4 - HKLM..\Run: [mcagent_exe] C:\Program Files (x86)\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
      O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
      O4 - HKLM..\Run: [RoxWatchTray] C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe (Sonic Solutions)
      O4 - HKCU..\Run: [msnmsgr] C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe (Microsoft Corporation)
      O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
      O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
      O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
      O13 - gopher Prefix: missing
      O13 - gopher Prefix: missing
      O15 - HKCU\..Trusted Domains: skillport.com ([]* in Trusted sites)
      O15 - HKCU\..Trusted Domains: skillwsa.com ([]* in Trusted sites)
      O15 - HKCU\..Trusted Domains: wgu.edu ([webapp3] http in Trusted sites)
      O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab (Java Plug-in 1.6.0_18)
      O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab (Java Plug-in 1.6.0_18)
      O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab (Java Plug-in 1.6.0_18)
      O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} http://www.superadblocker.com/activex/sabspx.cab (SABScanProcesses Class)
      O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
      O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
      O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
      O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
      O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
      O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
      O18 - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)
      O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)
      O18 - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files (x86)\Windows Live\Mail\mailcomm.dll (Microsoft Corporation)
      O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
      O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
      O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) -  File not found
      O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
      O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysWow64\SystemPropertiesPerformance.exe (Microsoft Corporation)
      O20 - HKLM Winlogon: VMApplet - (/pagefile) -  File not found
      O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll File not found
      O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
      O20 - Winlogon\Notify\!SASWinLogon: DllName - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll (SUPERAntiSpyware.com)
      O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
      O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
      O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files (x86)\SUPERAntiSpyware\SASSEH.DLL (SuperAdBlocker.com)
      O30:64bit: - LSA: Security Packages - (pku2u) - C:\Windows\SysNative\pku2u.dll (Microsoft Corporation)
      O30 - LSA: Security Packages - (pku2u) - C:\Windows\SysWow64\pku2u.dll (Microsoft Corporation)
      O32 - HKLM CDRom: AutoRun - 1
      O34 - HKLM BootExecute: (autocheck autochk *) -  File not found
      64bit: O35 - comfile [open] -- "%1" %* File not found
      64bit: O35 - exefile [open] -- "%1" %* File not found
      O35 - comfile [open] -- "%1" %*
      O35 - exefile [open] -- "%1" %*
       
      ========== Files/Folders - Created Within 30 Days ==========
       
      [2010/02/28 18:11:36 | 000,551,424 | ---- | C] (OldTimer Tools) -- C:\Users\James\Desktop\OTL.exe
      [2010/02/28 09:10:46 | 000,000,000 | -HSD | C] -- C:\Config.Msi
      [2010/02/28 06:11:11 | 000,000,000 | ---D | C] -- C:\Windows\SysWow64\Wat
      [2010/02/28 06:11:11 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\Wat
      [2010/02/24 07:52:01 | 000,243,200 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wow64.dll
      [2010/02/24 07:52:01 | 000,025,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\setup16.exe
      [2010/02/24 07:52:01 | 000,014,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ntvdm64.dll
      [2010/02/24 07:52:01 | 000,007,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\instnm.exe
      [2010/02/24 07:52:01 | 000,005,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wow32.dll
      [2010/02/24 07:52:01 | 000,002,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\user.exe
      [2010/02/24 07:51:51 | 000,852,480 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll
      [2010/02/24 07:51:51 | 000,716,800 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll
      [2010/02/24 07:51:49 | 000,960,512 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\CPFilters.dll
      [2010/02/24 07:51:49 | 000,641,536 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\CPFilters.dll
      [2010/02/24 07:51:49 | 000,613,888 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\psisdecd.dll
      [2010/02/24 07:51:49 | 000,552,960 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msdri.dll
      [2010/02/24 07:51:49 | 000,465,408 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\psisdecd.dll
      [2010/02/24 07:51:49 | 000,288,256 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\MSNP.ax
      [2010/02/24 07:51:49 | 000,204,288 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\MSNP.ax
      [2010/02/23 12:28:14 | 000,000,000 | ---D | C] -- C:\ProgramData\Alwil Software
      [2010/02/23 12:28:14 | 000,000,000 | ---D | C] -- C:\Program Files\Alwil Software
      [2010/02/20 16:47:24 | 000,000,000 | ---D | C] -- C:\Users\James\AppData\Roaming\Amazon
      [2010/02/20 16:47:23 | 000,000,000 | ---D | C] -- C:\Users\James\Documents\My Kindle Content
      [2010/02/20 16:47:20 | 000,000,000 | ---D | C] -- C:\Users\James\AppData\Local\Amazon
      [2010/02/20 13:29:36 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Trend Micro
      [2010/02/20 13:26:01 | 000,182,784 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\SysNative\javaws.exe
      [2010/02/20 13:26:01 | 000,165,888 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\SysNative\javaw.exe
      [2010/02/20 13:26:01 | 000,165,888 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\SysNative\java.exe
      [2010/02/20 13:25:51 | 000,000,000 | ---D | C] -- C:\Program Files\Java
      [2010/02/20 13:21:05 | 000,455,680 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\SysNative\deploytk.dll
      [2010/02/20 13:09:06 | 000,000,000 | ---D | C] -- C:\Users\James\AppData\Roaming\Malwarebytes
      [2010/02/20 13:09:03 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
      [2010/02/20 13:09:01 | 000,022,104 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
      [2010/02/20 13:09:01 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
      [2010/02/20 13:09:01 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
      [2010/02/20 11:30:21 | 000,000,000 | ---D | C] -- C:\ProgramData\SUPERAntiSpyware.com
      [2010/02/20 11:30:11 | 000,000,000 | ---D | C] -- C:\Users\James\AppData\Roaming\SUPERAntiSpyware.com
      [2010/02/20 11:30:11 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\SUPERAntiSpyware
      [2010/02/20 11:29:28 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Wise Installation Wizard
      [2010/02/20 11:23:34 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\CCleaner
      [2010/02/19 15:56:51 | 000,000,000 | ---D | C] -- C:\Windows\pss
      [2010/02/17 18:39:58 | 000,000,000 | ---D | C] -- C:\Users\James\Documents\My Received Files
      [2010/02/15 10:23:59 | 000,000,000 | ---D | C] -- C:\ProgramData\Adobe Systems
      [2010/02/15 10:23:55 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Adobe Systems Shared
      [2010/02/15 10:22:46 | 000,000,000 | ---D | C] -- C:\Users\Public\Documents\Adobe PDF
      [2010/02/15 09:17:29 | 000,000,000 | -H-D | C] -- C:\ProgramData\{7E460C96-0AB1-41CC-AF8B-63B3236C48FE}
      [2010/02/10 07:59:09 | 000,422,912 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\secproc_isv.dll
      [2010/02/10 07:59:09 | 000,365,568 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\secproc_isv.dll
      [2010/02/10 07:59:08 | 000,424,960 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\secproc.dll
      [2010/02/10 07:59:08 | 000,369,152 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\secproc.dll
      [2010/02/10 07:59:08 | 000,357,888 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RMActivate_isv.exe
      [2010/02/10 07:59:08 | 000,356,352 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RMActivate.exe
      [2010/02/10 07:59:08 | 000,324,608 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\RMActivate_isv.exe
      [2010/02/10 07:59:08 | 000,320,512 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\RMActivate.exe
      [2010/02/10 07:59:08 | 000,306,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RMActivate_ssp.exe
      [2010/02/10 07:59:08 | 000,305,152 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RMActivate_ssp_isv.exe
      [2010/02/10 07:59:08 | 000,280,064 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\RMActivate_ssp.exe
      [2010/02/10 07:59:08 | 000,277,504 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\RMActivate_ssp_isv.exe
      [2010/02/10 07:59:08 | 000,121,856 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\secproc_ssp_isv.dll
      [2010/02/10 07:59:08 | 000,121,856 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\secproc_ssp.dll
      [2010/02/10 07:59:08 | 000,085,504 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\secproc_ssp_isv.dll
      [2010/02/10 07:59:08 | 000,085,504 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\secproc_ssp.dll
      [2010/02/10 07:58:56 | 001,572,352 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\quartz.dll
      [2010/02/10 07:58:56 | 001,328,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\quartz.dll
      [2010/02/10 07:58:56 | 000,091,648 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\avifil32.dll
      [2010/02/10 07:58:56 | 000,084,480 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mciavi32.dll
      [2010/02/10 07:58:56 | 000,054,272 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iyuv_32.dll
      [2010/02/10 07:58:56 | 000,038,912 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msvidc32.dll
      [2010/02/10 07:58:56 | 000,025,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msyuv.dll
      [2010/02/10 07:58:56 | 000,016,384 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msrle32.dll
      [2010/02/10 07:58:56 | 000,014,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\tsbyuv.dll
       
      ========== Files - Modified Within 30 Days ==========
       
      [2010/02/28 18:16:01 | 002,621,440 | -HS- | M] () -- C:\Users\James\NTUSER.DAT
      [2010/02/28 18:11:38 | 000,551,424 | ---- | M] (OldTimer Tools) -- C:\Users\James\Desktop\OTL.exe
      [2010/02/28 17:44:39 | 000,018,905 | ---- | M] () -- C:\Windows\SysNative\Config.MPF
      [2010/02/28 17:44:22 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
      [2010/02/28 09:29:32 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
      [2010/02/28 09:29:32 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
      [2010/02/28 09:26:36 | 000,713,888 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
      [2010/02/28 09:26:36 | 000,615,122 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
      [2010/02/28 09:26:36 | 000,103,496 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
      [2010/02/28 09:22:20 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
      [2010/02/28 09:22:12 | 509,485,055 | -HS- | M] () -- C:\hiberfil.sys
      [2010/02/28 09:21:35 | 001,856,982 | -H-- | M] () -- C:\Users\James\AppData\Local\IconCache.db
      [2010/02/28 09:13:09 | 000,000,020 | ---- | M] () -- C:\Windows\“śM
      [2010/02/27 16:23:06 | 000,002,016 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
      [2010/02/25 08:20:47 | 000,182,784 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\SysNative\javaws.exe
      [2010/02/25 08:20:47 | 000,165,888 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\SysNative\javaw.exe
      [2010/02/25 08:20:47 | 000,165,888 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\SysNative\java.exe
      [2010/02/25 08:20:46 | 000,455,680 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\SysNative\deploytk.dll
      [2010/02/23 12:28:49 | 000,000,000 | ---- | M] () -- C:\Windows\SysWow64\config.nt
      [2010/02/22 09:47:21 | 000,011,713 | ---- | M] () -- C:\Users\James\Desktop\Lookout list for Goodwill items.docx
      [2010/02/20 16:47:21 | 000,002,318 | ---- | M] () -- C:\Users\James\Desktop\Kindle For PC.lnk
      [2010/02/20 15:33:24 | 000,007,601 | ---- | M] () -- C:\Users\James\AppData\Local\Resmon.ResmonCfg
      [2010/02/20 13:32:59 | 000,001,638 | ---- | M] () -- C:\Users\James\Desktop\Trendmicro sniper - Shortcut.lnk
      [2010/02/20 13:09:05 | 000,001,011 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
      [2010/02/20 11:30:12 | 000,001,035 | ---- | M] () -- C:\Users\Public\Desktop\SUPERAnti Spyware.lnk
      [2010/02/20 11:23:35 | 000,001,887 | ---- | M] () -- C:\Users\James\Desktop\CCleaner.lnk
      [2010/02/20 11:07:02 | 000,000,324 | ---- | M] () -- C:\Windows\tasks\status.job
      [2010/02/19 15:59:34 | 000,009,589 | ---- | M] () -- C:\Users\James\Desktop\megamillions_numbers.xlsx
      [2010/02/17 11:09:57 | 000,124,288 | ---- | M] () -- C:\Users\James\AppData\Local\GDIPFONTCACHEV1.DAT
      [2010/02/17 11:08:59 | 000,456,352 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
       
      ========== Files Created - No Company Name ==========
       
      [2010/02/28 09:13:09 | 000,000,020 | ---- | C] () -- C:\Windows\“śM
      [2010/02/23 12:28:49 | 000,000,000 | ---- | C] () -- C:\Windows\SysWow64\config.nt
      [2010/02/20 16:47:21 | 000,002,318 | ---- | C] () -- C:\Users\James\Desktop\Kindle For PC.lnk
      [2010/02/20 13:32:59 | 000,001,638 | ---- | C] () -- C:\Users\James\Desktop\Trendmicro sniper - Shortcut.lnk
      [2010/02/20 13:09:05 | 000,001,011 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
      [2010/02/20 11:30:12 | 000,001,035 | ---- | C] () -- C:\Users\Public\Desktop\SUPERAnti Spyware.lnk
      [2010/02/20 11:23:35 | 000,001,887 | ---- | C] () -- C:\Users\James\Desktop\CCleaner.lnk
      [2010/02/20 08:54:03 | 000,000,324 | ---- | C] () -- C:\Windows\tasks\status.job
      [2010/02/19 12:09:42 | 000,007,601 | ---- | C] () -- C:\Users\James\AppData\Local\Resmon.ResmonCfg
      [2010/02/17 12:41:16 | 000,009,589 | ---- | C] () -- C:\Users\James\Desktop\megamillions_numbers.xlsx
      [2010/02/16 08:19:25 | 000,011,713 | ---- | C] () -- C:\Users\James\Desktop\Lookout list for Goodwill items.docx
      [2009/12/15 01:42:44 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
      [2009/12/15 01:42:44 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
      [2009/11/09 08:32:30 | 000,146,432 | ---- | C] () -- C:\Windows\SysWow64\APOMngr.DLL
      [2009/11/09 08:32:30 | 000,072,704 | ---- | C] () -- C:\Windows\SysWow64\CmdRtr.DLL
      [2009/07/13 15:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
      [2009/07/13 13:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
       
      ========== LOP Check ==========
       
      [2010/02/20 16:47:24 | 000,000,000 | ---D | M] -- C:\Users\James\AppData\Roaming\Amazon
      [2009/07/13 21:08:49 | 000,015,228 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
      [2010/02/20 11:07:02 | 000,000,324 | ---- | M] () -- C:\Windows\Tasks\status.job
       
      ========== Purity Check ==========
       
       
      < End of report >

      rubeckj

        Topic Starter


        Rookie

        Re: need help - malware/virus infection don't know how to get rid of it
        « Reply #3 on: February 28, 2010, 07:39:52 PM »
        EvilFantasy, (Mr. or Mrs.?)

        I noticed the referense to the computer "ALSR" in this text. That is my wife's computer name, which is on the same network as my machine; she is wireless, and I am hardwired to the "cable modem".
        Regards.

        Extras text file:
        OTL Extras logfile created on: 2/28/2010 6:14:22 PM - Run 1
        OTL by OldTimer - Version 3.1.32.0     Folder = C:\Users\James\Desktop
        64bit- Home Premium Edition  (Version = 6.1.7600) - Type = NTWorkstation
        Internet Explorer (Version = 8.0.7600.16385)
        Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
         
        6.00 Gb Total Physical Memory | 5.00 Gb Available Physical Memory | 84.00% Memory free
        12.00 Gb Paging File | 11.00 Gb Available in Paging File | 88.00% Paging File free
        Paging file location(s): ?:\pagefile.sys [binary data]
         
        %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
        Drive C: | 456.58 Gb Total Space | 402.54 Gb Free Space | 88.16% Space Free | Partition Type: NTFS
        D: Drive not present or media not loaded
        E: Drive not present or media not loaded
        F: Drive not present or media not loaded
        G: Drive not present or media not loaded
        H: Drive not present or media not loaded
        I: Drive not present or media not loaded
         
        Computer Name: JTR_NOV09
        Current User Name: James
        Logged in as Administrator.
         
        Current Boot Mode: Normal
        Scan Mode: Current user
        Include 64bit Scans
        Company Name Whitelist: Off
        Skip Microsoft Files: Off
        File Age = 30 Days
        Output = Minimal
         
        ========== Extra Registry (SafeList) ==========
         
         
        ========== File Associations ==========
         
        64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
         
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
        .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
         
        ========== Shell Spawning ==========
         
        64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
        batfile [open] -- "%1" %* File not found
        cmdfile [open] -- "%1" %* File not found
        comfile [open] -- "%1" %* File not found
        exefile [open] -- "%1" %* File not found
        helpfile [open] -- Reg Error: Key error.
        htmlfile [edit] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
        htmlfile [print] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
        inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
        InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
        piffile [open] -- "%1" %* File not found
        regfile [merge] -- Reg Error: Key error.
        scrfile [config] -- "%1" File not found
        scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
        scrfile [open] -- "%1" /S File not found
        txtfile [edit] -- Reg Error: Key error.
        Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
        Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
        Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
        Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
        Folder [explore] -- Reg Error: Value error.
        Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
         
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
        batfile [open] -- "%1" %*
        cmdfile [open] -- "%1" %*
        comfile [open] -- "%1" %*
        cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
        exefile [open] -- "%1" %*
        helpfile [open] -- Reg Error: Key error.
        htmlfile [edit] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
        htmlfile [print] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
        inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
        InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
        piffile [open] -- "%1" %*
        regfile [merge] -- Reg Error: Key error.
        scrfile [config] -- "%1"
        scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
        scrfile [open] -- "%1" /S
        txtfile [edit] -- Reg Error: Key error.
        Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
        Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
        Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
        Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
        Folder [explore] -- Reg Error: Value error.
        Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
         
        ========== Security Center Settings ==========
         
        64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
        "cval" = 1
         
        64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
         
        64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
        "VistaSp1" = 28 4D B2 76 41 04 CA 01  [binary data]
        "AntiVirusOverride" = 0
        "AntiSpywareOverride" = 0
        "FirewallOverride" = 0
         
        64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
         
        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
         
        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
         
        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
        "DisableNotifications" = 0
        "EnableFirewall" = 1
         
        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
        "DisableNotifications" = 0
        "EnableFirewall" = 1
         
        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
        "DisableNotifications" = 0
        "EnableFirewall" = 1
         
        ========== Authorized Applications List ==========
         
         
        ========== HKEY_LOCAL_MACHINE Uninstall List ==========
         
        64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
        "{02AD9D20-03D2-4DE0-8793-E8253026AD86}" = EMCGadgets64
        "{26A24AE4-039D-4CA4-87B4-2F86416018FF}" = Java(TM) 6 Update 18 (64-bit)
        "{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
        "{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
        "{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
        "{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
        "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
        "{DB9C43F7-0B0F-4E43-9E6B-F945C71C469E}" = VD64Inst
        "{E60B7350-EA5F-41E0-9D6F-E508781E36D2}" = Dell Dock
        "HDMI" = Intel(R) Graphics Media Accelerator Driver
         
        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
        "{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}" = Microsoft Visual C++ 2005 Redistributable
        "{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
        "{098122AB-C605-4853-B441-C0A4EB359B75}" = DirectXInstallService
        "{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
        "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
        "{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
        "{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
        "{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
        "{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
        "{3FB3647F-B6A6-46B4-8613-A09BCFAB80F0}" = Roxio Creator Premier 10
        "{3FEB3983-A8D3-43B2-9AA1-54364E4D4AF9}" = CompTIA A+ 220-702 Practical Application
        "{469EF13B-4AD0-48D7-AF89-6B92278293E2}" = Roxio Creator Premier
        "{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}" = Microsoft Search Enhancement Pack
        "{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
        "{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
        "{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
        "{6D6DAD54-139A-4413-9E27-B58C6CBFF2A0}" = CIW 1D0-435 JavaScript Fundamentals
        "{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
        "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
        "{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
        "{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials
        "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
        "{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}" = Roxio CinePlayer Decoder Pack
        "{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
        "{90120000-0015-0409-0000-0000000FF1CE}_PROR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
        "{90120000-0016-0409-0000-0000000FF1CE}_PROR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
        "{90120000-0018-0409-0000-0000000FF1CE}_PROR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
        "{90120000-0019-0409-0000-0000000FF1CE}_PROR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
        "{90120000-001A-0409-0000-0000000FF1CE}_PROR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
        "{90120000-001B-0409-0000-0000000FF1CE}_PROR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
        "{90120000-001F-0409-0000-0000000FF1CE}_PROR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
        "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
        "{90120000-001F-040C-0000-0000000FF1CE}_PROR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
        "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
        "{90120000-001F-0C0A-0000-0000000FF1CE}_PROR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
        "{90120000-002A-0000-1000-0000000FF1CE}_PROR_{E64BA721-2310-4B55-BE5A-2925F9706192}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{90120000-002A-0409-1000-0000000FF1CE}_PROR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
        "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
        "{90120000-006E-0409-0000-0000000FF1CE}_PROR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
        "{90120000-0115-0409-0000-0000000FF1CE}_PROR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{90120000-0116-0409-1000-0000000FF1CE}_PROR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
        "{90120000-0117-0409-0000-0000000FF1CE}_PROR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{90AF0409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office PowerPoint Viewer 2003
        "{91120000-0014-0000-0000-0000000FF1CE}" = Microsoft Office Professional 2007
        "{91120000-0014-0000-0000-0000000FF1CE}_PROR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
        "{91120000-0014-0000-0000-0000000FF1CE}_PROR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
        "{92095432-6298-4D25-A10B-18DCBAD87844}" = CompTIA A+ 220-701 Essentials
        "{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger
        "{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
        "{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.1
        "{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
        "{AE3CF174-872C-46C6-B9F6-C0593F3BC7B8}" = Microsoft Office Live Add-in 1.4
        "{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
        "{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware Free Edition
        "{D2750AC7-0045-40BE-B7EA-B26DDF6D5618}" = CramMaster
        "{E2DFE069-083E-4631-9B6C-43C48E991DE5}" = Junk Mail filter update
        "{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
        "{EC877639-07AB-495C-BFD1-D63AF9140810}" = Roxio Activation Module
        "{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator Premier
        "{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
        "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
        "{F66A31D9-7831-4FBA-BA02-C411C0047CC5}" = Dell Remote Access
        "{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
        "CCleaner" = CCleaner
        "CIW 1D0-435 JavaScript Fundamentals" = CIW 1D0-435 JavaScript Fundamentals
        "CompTIA A+ 220-701 Essentials" = CompTIA A+ 220-701 Essentials
        "CompTIA A+ 220-702 Practical Application" = CompTIA A+ 220-702 Practical Application
        "CramMaster" = CramMaster
        "GoToAssist" = GoToAssist 8.0.0.514
        "HijackThis" = HijackThis 2.0.2
        "Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
        "MSC" = McAfee SecurityCenter
        "MyWGU Messenger 2.5.8" = MyWGU Messenger 2.5.8
        "PROR" = Microsoft Office Professional 2007
        "WinLiveSuite_Wave3" = Windows Live Essentials
         
        ========== HKEY_CURRENT_USER Uninstall List ==========
         
        [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
        "Amazon Kindle For PC" = Amazon Kindle For PC v1.0
         
        ========== Last 10 Event Log Errors ==========
         
        [ Application Events ]
        Error - 2/17/2010 12:12:17 PM | Computer Name = JTR_Nov09 | Source = Application Hang | ID = 1002
        Description = The program iexplore.exe version 8.0.7600.16385 stopped interacting
         with Windows and was closed. To see if more information about the problem is available,
         check the problem history in the Action Center control panel.    Process ID: 19bc    Start
         Time: 01caafeace7fd713    Termination Time: 16    Application Path: C:\Program Files (x86)\internet
         explorer\iexplore.exe    Report Id: 2c9fd65c-1bdf-11df-af50-0021705e96a0 
         
        Error - 2/17/2010 10:21:17 PM | Computer Name = JTR_Nov09 | Source = Application Hang | ID = 1002
        Description = The program iexplore.exe version 8.0.7600.16385 stopped interacting
         with Windows and was closed. To see if more information about the problem is available,
         check the problem history in the Action Center control panel.    Process ID: 7f0    Start
         Time: 01cab02604489654    Termination Time: 0    Application Path: C:\Program Files (x86)\Internet
         Explorer\iexplore.exe    Report Id:   
         
        Error - 2/18/2010 1:00:40 PM | Computer Name = JTR_Nov09 | Source = SideBySide | ID = 16842787
        Description = Activation context generation failed for "c:\program files (x86)\windows
         live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program
         files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8.  Component identity
         found in manifest does not match the identity of the component requested.  Reference
         is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".  Definition
         is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".  Please use
         sxstrace.exe for detailed diagnosis.
         
        Error - 2/18/2010 1:01:13 PM | Computer Name = JTR_Nov09 | Source = SideBySide | ID = 16842811
        Description = Activation context generation failed for "c:\program files (x86)\microsoft\search
         enhancement pack\search helper\sepsearchhelperie.dll".Error in manifest or policy
         file "c:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll"
         on line 2.  Invalid Xml syntax.
         
        Error - 2/19/2010 12:42:21 AM | Computer Name = JTR_Nov09 | Source = Application Hang | ID = 1002
        Description = The program iexplore.exe version 8.0.7600.16385 stopped interacting
         with Windows and was closed. To see if more information about the problem is available,
         check the problem history in the Action Center control panel.    Process ID: 9bc    Start
         Time: 01cab0410d00ed5c    Termination Time: 32    Application Path: C:\PROGRA~2\INTERN~1\iexplore.exe

        Report
         Id:   
         
        Error - 2/22/2010 1:40:50 PM | Computer Name = JTR_Nov09 | Source = Application Hang | ID = 1002
        Description = The program iexplore.exe version 8.0.7600.16385 stopped interacting
         with Windows and was closed. To see if more information about the problem is available,
         check the problem history in the Action Center control panel.    Process ID: a40    Start
         Time: 01cab3e270000246    Termination Time: 0    Application Path: C:\Program Files (x86)\Internet
         Explorer\iexplore.exe    Report Id:   
         
        Error - 2/22/2010 4:02:55 PM | Computer Name = JTR_Nov09 | Source = SideBySide | ID = 16842787
        Description = Activation context generation failed for "c:\program files (x86)\windows
         live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program
         files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8.  Component identity
         found in manifest does not match the identity of the component requested.  Reference
         is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".  Definition
         is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".  Please use
         sxstrace.exe for detailed diagnosis.
         
        Error - 2/22/2010 4:03:32 PM | Computer Name = JTR_Nov09 | Source = SideBySide | ID = 16842811
        Description = Activation context generation failed for "c:\program files (x86)\microsoft\search
         enhancement pack\search helper\sepsearchhelperie.dll".Error in manifest or policy
         file "c:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll"
         on line 2.  Invalid Xml syntax.
         
        Error - 2/23/2010 1:40:11 PM | Computer Name = JTR_Nov09 | Source = SideBySide | ID = 16842787
        Description = Activation context generation failed for "c:\program files (x86)\windows
         live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program
         files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8.  Component identity
         found in manifest does not match the identity of the component requested.  Reference
         is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".  Definition
         is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".  Please use
         sxstrace.exe for detailed diagnosis.
         
        Error - 2/23/2010 1:40:44 PM | Computer Name = JTR_Nov09 | Source = SideBySide | ID = 16842811
        Description = Activation context generation failed for "c:\program files (x86)\microsoft\search
         enhancement pack\search helper\sepsearchhelperie.dll".Error in manifest or policy
         file "c:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll"
         on line 2.  Invalid Xml syntax.
         
        [ System Events ]
        Error - 2/27/2010 9:56:54 AM | Computer Name = JTR_Nov09 | Source = DCOM | ID = 10005
        Description =
         
        Error - 2/27/2010 10:03:39 AM | Computer Name = JTR_Nov09 | Source = DCOM | ID = 10005
        Description =
         
        Error - 2/27/2010 10:04:12 AM | Computer Name = JTR_Nov09 | Source = Service Control Manager | ID = 7000
        Description = The McAfee Inc. mferkdk service failed to start due to the following
         error:   %%127
         
        Error - 2/27/2010 11:17:28 AM | Computer Name = JTR_Nov09 | Source = Application Popup | ID = 1060
        Description = \??\C:\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.SYS has been
        blocked from loading due to incompatibility with this system. Please contact your
         software vendor for a compatible version of the driver.
         
        Error - 2/27/2010 11:17:28 AM | Computer Name = JTR_Nov09 | Source = Application Popup | ID = 1060
        Description = \??\C:\Program Files (x86)\SUPERAntiSpyware\SASDIFSV.SYS has been
        blocked from loading due to incompatibility with this system. Please contact your
         software vendor for a compatible version of the driver.
         
        Error - 2/27/2010 11:17:44 AM | Computer Name = JTR_Nov09 | Source = Service Control Manager | ID = 7000
        Description = The SessionLauncher service failed to start due to the following error:
           %%2
         
        Error - 2/27/2010 11:17:44 AM | Computer Name = JTR_Nov09 | Source = Service Control Manager | ID = 7026
        Description = The following boot-start or system-start driver(s) failed to load:
           SASDIFSV  SASKUTIL
         
        Error - 2/27/2010 4:14:28 PM | Computer Name = JTR_Nov09 | Source = Service Control Manager | ID = 7011
        Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
         response from the Wlansvc service.
         
        Error - 2/27/2010 4:36:26 PM | Computer Name = JTR_Nov09 | Source = NetBT | ID = 4321
        Description = The name "ALSR           :0" could not be registered on the interface
         with IP address 192.168.1.4.  The computer with the IP address 192.168.1.2 did not
         allow the name to be claimed by  this computer.
         
        Error - 2/27/2010 4:43:50 PM | Computer Name = JTR_Nov09 | Source = bowser | ID = 8003
        Description =
         
         
        < End of report >

        evilfantasy

        • Malware Removal Specialist


        • Genius
        • Calm like a bomb
        • Thanked: 493
        • Experience: Experienced
        • OS: Windows 11
        Re: need help - malware/virus infection don't know how to get rid of it
        « Reply #4 on: February 28, 2010, 08:01:38 PM »
        Quote
        EvilFantasy, (Mr. or Mrs.?)

        Mr.

        Quote
        I noticed the referense to the computer "ALSR" in this text. That is my wife's computer name, which is on the same network as my machine; she is wireless, and I am hardwired to the "cable modem".
        Regards.

        That's normal.


        * Open OTL
        * Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
        * Copy and Paste the following text in the codebox into the Custom Scans/Fixes window.

        Code: [Select]
        :OTL
        O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
        O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
        O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
        O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No CLSID value found.
        O20 - HKLM Winlogon: VMApplet - (/pagefile) -  File not found
        O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
        O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.

        :COMMANDS
        [purity]
        [emptytemp]
        [start explorer]

        * Click Run Fix
        * OTLI2 may ask to reboot the machine. Please do so if asked.
        * Click OK
        * A report will open. Copy and Paste that report in your next reply.

        ----------


        rubeckj

          Topic Starter


          Rookie

          Re: need help - malware/virus infection don't know how to get rid of it
          « Reply #5 on: March 01, 2010, 06:52:56 AM »
          Alright Mr. Evilfantasy, you understand that it would have helped my fantasy if you turned out to be a "Mrs". Regardless, I'm very thankful for the timely help.


          OTL report text:
          All processes killed
          ========== OTL ==========
          Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
          Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
          Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
          Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{47833539-D0C5-4125-9FA8-0819E2EAAC93} deleted successfully.
          Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{47833539-D0C5-4125-9FA8-0819E2EAAC93}\ not found.
          Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\\VMApplet:/pagefile deleted successfully.
          Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
          Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
          ========== COMMANDS ==========
           
          [EMPTYTEMP]
           
          User: All Users
           
          User: Default
          ->Temp folder emptied: 0 bytes
          ->Temporary Internet Files folder emptied: 33170 bytes
          ->Flash cache emptied: 0 bytes
           
          User: Default User
          ->Temp folder emptied: 0 bytes
          ->Temporary Internet Files folder emptied: 0 bytes
          ->Flash cache emptied: 0 bytes
           
          User: James
          ->Temp folder emptied: 90229 bytes
          ->Temporary Internet Files folder emptied: 609460 bytes
          ->Java cache emptied: 27952341 bytes
          ->Flash cache emptied: 3363 bytes
           
          User: Public
           
          %systemdrive% .tmp files removed: 0 bytes
          %systemroot% .tmp files removed: 0 bytes
          %systemroot%\System32 .tmp files removed: 0 bytes
          %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
          %systemroot%\System32\drivers .tmp files removed: 0 bytes
          Windows Temp folder emptied: 87104 bytes
          %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 67630 bytes
          %systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 9237193 bytes
          RecycleBin emptied: 0 bytes
           
          Total Files Cleaned = 36.00 mb
           
           
          OTL by OldTimer - Version 3.1.32.0 log created on 03012010_054239

          Files\Folders moved on Reboot...
          C:\Users\James\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
          File\Folder C:\Windows\temp\mcafee_XMccqMlXZXo0FIk not found!
          File\Folder C:\Windows\temp\mcmsc_pEJ0EdiyoEUZXa4 not found!
          File\Folder C:\Windows\temp\mcmsc_uhVgt2ZOwZehVRa not found!
          File\Folder C:\Windows\temp\mcmsc_V03rws9phw889Z8 not found!
          File\Folder C:\Windows\temp\sqlite_1WJMbaqeMNjNUPW not found!
          File\Folder C:\Windows\temp\sqlite_gWFaSxqZNqyUtAe not found!
          File\Folder C:\Windows\temp\sqlite_LBOx6VNncJhhX33 not found!
          File\Folder C:\Windows\temp\sqlite_ywGfsVw9kGs9pT0 not found!

          Registry entries deleted on Reboot...

          rubeckj

            Topic Starter


            Rookie

            Re: need help - malware/virus infection don't know how to get rid of it
            « Reply #6 on: March 01, 2010, 09:29:59 AM »
            Mr. Evilfantasy,
            Don't want to muddle the issue, but want to give you and and all info that might/would help solve this problem of mine as quickly and smoothly as possible.

            Attached is the snapshot of the popup I got this morning; similar wording to what I got before, but definately different; don't know if that means anything.
            I used the task mngr to end the process. Is that the best thing I can do when this happens?

            Also, about every web page I view gives me the yellow banner across the top of the browser pane that says 'website wants to install adobe flash player, click to allow'. I am ignoring it.
            I was going to wait until you give me the green light before trying to get it again. When I have tried in the past, going to the adobe website to get it, it just brings me to a page that says flash player isn't compatible with 64 bit systems, and won't let me get it.
            Do you have a 'clean' link that get me the latest flash player?

            Is this a virus, or malware, or both, or what?

            Regards

            [Saving space, attachment deleted by admin]

            evilfantasy

            • Malware Removal Specialist


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            Re: need help - malware/virus infection don't know how to get rid of it
            « Reply #7 on: March 01, 2010, 10:18:04 AM »
            Quote
            This popup came up today just a few seconds after going to the dilbert website:

            The website is infected. Not your computer. It's not a safe website to visit because someone has placed a malicious file in it to infect anyone who visits.


            ESET Online Scan

            Scan your computer with the ESET FREE Online Virus Scan

            * Click the ESET Online Scanner button.

            * For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
            * Click on the esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop
            * Double click on the esetsmartinstaller_enu.exe icon on your desktop.
            * Place a check mark next to YES, I accept the Terms of Use.

            * Click the Start button.
            * Accept any security warnings from your browser.
            * Leave the check mark next to Remove found threats and place a check next to Scan archives.
            * Click the Start button.
            * ESET will then download updates, install, and begin scanning your computer. Please be patient as this can take some time.
            * When the scan completes, click List of found threats.
            * Next click Export to text file and save the file to your desktop using a name such as ESETScan. Include the contents of this report in your next reply.
            * Click the <<Back button then click Finish.

            In your next reply please include the ESET Online Scan Log

            rubeckj

              Topic Starter


              Rookie

              Re: need help - malware/virus infection don't know how to get rid of it
              « Reply #8 on: March 01, 2010, 11:05:45 AM »
              Mr. Evilfantasy,

              Attached is the ESET scan result. It didn't find anything, I just took a screenshot and made a pdf so you can see; there was no list.

              Regards

              [Saving space, attachment deleted by admin]

              evilfantasy

              • Malware Removal Specialist


              • Genius
              • Calm like a bomb
              • Thanked: 493
              • Experience: Experienced
              • OS: Windows 11
              Re: need help - malware/virus infection don't know how to get rid of it
              « Reply #9 on: March 01, 2010, 11:15:56 AM »
              If there are no more malware issues we can finish up now.

              Use the Secunia Software Inspector to check for out of date software.

              * Click Start Scanner
              * Check the box next to Enable thorough system inspection.
              * Click Start
              * Allow the scan to finish and scroll down to see if any updates are needed.
              * Update anything listed.

              ----------

              Go to Microsoft Windows Update and get all critical updates.

              ----------

              If you are using or have installed IE6 you are using an outdated and soon to be unsupported version of Internet Explorer and I strongly suggest you update to the latest version directly from Microsoft Internet Explorer 8: Home page.

              ----------

              I recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no realtime protection so will not interfere with each other. They do not use any significant amount of resources (except a little disk space) until you run a scan.

              I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

              SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
              * Using SpywareBlaster to protect your computer from Spyware and Malware
              * If you don't know what ActiveX controls are, see here

              Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy.
              * Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

              Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

              Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

              rubeckj

                Topic Starter


                Rookie

                Re: need help - malware/virus infection don't know how to get rid of it
                « Reply #10 on: March 01, 2010, 11:51:18 AM »
                Attached is the error msg window that opens when I press the start button for the OSI. The scan progression sign begins cycling, but the timer doesn't start, and no files are listed in the 'status' listing, as is happening on my wife's machine right now. Any ideas?

                Also attached is the windows error that opens when I first open my browser. If I can do all the things you told me to in your last instruction, will that end this, or do I need to do something else for this?

                Regards

                [Saving space, attachment deleted by admin]

                evilfantasy

                • Malware Removal Specialist


                • Genius
                • Calm like a bomb
                • Thanked: 493
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                • OS: Windows 11
                Re: need help - malware/virus infection don't know how to get rid of it
                « Reply #11 on: March 01, 2010, 11:54:12 AM »
                Quote
                Also attached is the windows error that opens when I first open my browser. If I can do all the things you told me to in your last instruction, will that end this, or do I need to do something else for this?

                Just click OK.


                Try the installable version of Secunia. http://secunia.com/vulnerability_scanning/personal/


                rubeckj

                  Topic Starter


                  Rookie

                  Re: need help - malware/virus infection don't know how to get rid of it
                  « Reply #12 on: March 02, 2010, 05:55:05 AM »
                  Mr. Evilfantasy,
                  Thanks for your help.
                  It appears that my machine is back to what it was: sweet (in my opinion).

                  I wasn't able to follow these lasts steps in the order you prescribed, but did finally get them done.

                  Thanks again