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Author Topic: Help! Trojan and Malware issues, Need ComboFix logs read!  (Read 15470 times)

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michelleak84

    Topic Starter


    Greenhorn

    Help! Trojan and Malware issues, Need ComboFix logs read!
    « on: March 14, 2010, 01:03:16 PM »
    I have had several issues with malware and viruses Trojan.General and Trojan.Virtumonde.  I was unable to open my system restore, had popups, unable to download or run malwarebytes, etc.  I ran combo fix, and my system restore has come back, however, I still have popups and unwanted processes running.  Here is my Combo Fix Log.  Any help would be appreciated!!  Thank you muchly in advance!

    ComboFix 10-03-14.01 - Michelle 03/14/2010  14:49:25.2.2 - x86
    Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.2038.1525 [GMT -4:00]
    Running from: c:\documents and settings\Michelle\Desktop\ComboFix.exe
    AV: a-squared Anti-Malware *On-access scanning enabled* (Updated) {0F8591BB-342B-4493-91C3-4E948ED21255}
    AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    .

    (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\windows\system32\bezuyiza.dll
    c:\windows\system32\fogiguzu.dll
    c:\windows\Tasks\krynixfk.job

    .
    (((((((((((((((((((((((((   Files Created from 2010-02-14 to 2010-03-14  )))))))))))))))))))))))))))))))
    .

    2010-03-14 18:11 . 2010-03-14 18:11   --------   d-----w-   C:\VundoFix Backups
    2010-03-14 17:51 . 2010-03-14 18:10   --------   d-----w-   c:\program files\a-squared Anti-Malware
    2010-03-14 17:37 . 2010-03-14 17:37   --------   d-----w-   c:\documents and settings\Michelle\Local Settings\Application Data\Threat Expert
    2010-03-14 17:36 . 2010-01-21 23:21   767952   ----a-w-   c:\windows\BDTSupport.dll
    2010-03-14 17:36 . 2010-01-21 23:21   165840   ----a-w-   c:\windows\PCTBDRes.dll
    2010-03-14 17:36 . 2010-01-21 23:21   149456   ----a-w-   c:\windows\SGDetectionTool.dll
    2010-03-14 17:36 . 2010-01-21 23:21   1652688   ----a-w-   c:\windows\PCTBDCore.dll
    2010-03-14 17:36 . 2009-10-28 05:36   1152444   ----a-w-   c:\windows\UDB.zip
    2010-03-14 17:36 . 2008-11-26 16:08   131   ----a-w-   c:\windows\IDB.zip
    2010-03-14 17:32 . 2010-02-05 13:17   233136   ----a-w-   c:\windows\system32\drivers\pctgntdi.sys
    2010-03-14 17:32 . 2009-10-06 20:31   87784   ----a-w-   c:\windows\system32\drivers\PCTAppEvent.sys
    2010-03-14 17:32 . 2009-09-23 20:10   207280   ----a-w-   c:\windows\system32\drivers\PCTCore.sys
    2010-03-14 17:32 . 2010-02-05 13:25   70408   ----a-w-   c:\windows\system32\drivers\pctplsg.sys
    2010-03-14 17:31 . 2010-03-14 18:30   --------   d-----w-   c:\program files\Spyware Doctor
    2010-03-14 17:31 . 2010-03-14 17:31   --------   d-----w-   c:\documents and settings\Michelle\Application Data\PC Tools
    2010-03-14 17:31 . 2010-03-14 17:31   --------   d-----w-   c:\documents and settings\All Users\Application Data\PC Tools
    2010-03-14 01:03 . 2010-03-14 01:03   --------   d-----w-   c:\documents and settings\Michelle\Application Data\Registry Mechanic
    2010-03-14 00:58 . 2010-03-14 18:55   --------   d---a-w-   c:\documents and settings\All Users\Application Data\TEMP
    2010-03-14 00:58 . 2010-03-14 17:37   --------   d-----w-   c:\program files\Common Files\PC Tools
    2010-03-13 16:55 . 2010-03-13 16:55   --------   d-----w-   c:\documents and settings\Michelle\Application Data\Malwarebytes
    2010-03-13 16:55 . 2010-03-13 16:55   --------   d-----w-   c:\documents and settings\All Users\Application Data\Malwarebytes
    2010-03-13 08:44 . 2010-03-13 08:44   --------   d-----w-   c:\documents and settings\Michelle\Local Settings\Application Data\WMTools Downloaded Files
    2010-03-12 18:32 . 2010-03-12 18:32   --------   d-sh--w-   c:\windows\system32\config\systemprofile\IETldCache
    2010-03-12 18:32 . 2010-03-12 18:32   --------   d-sh--w-   c:\windows\system32\config\systemprofile\PrivacIE
    2010-03-12 18:27 . 2010-03-14 18:56   823296   ----a-w-   c:\windows\system32\drivers\mjvmswud.sys
    2010-03-12 18:27 . 2010-03-14 18:55   --------   d-----w-   c:\documents and settings\Michelle\Local Settings\Application Data\Windows Server
    2010-03-11 04:25 . 2010-03-11 04:25   --------   d-----w-   c:\program files\VideoLAN
    2010-03-11 04:23 . 2010-03-11 04:23   --------   d-----w-   c:\program files\Graboid
    2010-02-22 01:18 . 2010-02-22 01:19   --------   d-----w-   c:\program files\iTunes
    2010-02-22 01:16 . 2010-02-22 01:16   --------   d-----w-   c:\program files\Bonjour
    2010-02-22 01:15 . 2010-02-22 01:15   --------   d-----w-   c:\program files\QuickTime

    .
    ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-03-13 08:38 . 2008-07-07 15:53   --------   d-----w-   c:\documents and settings\All Users\Application Data\avg8
    2010-03-12 00:39 . 2008-07-25 05:28   --------   d-----w-   c:\documents and settings\Michelle\Application Data\Move Networks
    2010-03-11 21:10 . 2009-11-16 02:08   --------   d-----w-   c:\documents and settings\Michelle\Application Data\U3
    2010-03-11 04:10 . 2009-08-06 03:54   143976   ----a-w-   c:\documents and settings\Michelle\Application Data\Move Networks\uninstall.exe
    2010-03-11 04:10 . 2009-10-15 00:50   5642688   ----a-w-   c:\documents and settings\Michelle\Application Data\Move Networks\plugins\npqmp071701000002.dll
    2010-03-11 04:10 . 2010-03-11 04:10   1794456   ----a-w-   c:\documents and settings\Michelle\Application Data\Move Networks\MoveMediaPlayerWin_071701000002.exe
    2010-02-22 01:18 . 2008-05-30 19:13   --------   d-----w-   c:\program files\iPod
    2010-02-22 01:18 . 2008-05-30 19:20   --------   d-----w-   c:\program files\Common Files\Apple
    2010-02-22 01:10 . 2010-02-22 01:10   72488   ----a-w-   c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe
    2010-02-12 20:46 . 2008-05-30 15:55   --------   d-----w-   c:\documents and settings\All Users\Application Data\Microsoft Help
    2010-02-09 18:24 . 2008-06-20 14:04   --------   d-----w-   c:\program files\Common Files\Adobe
    2010-02-04 05:51 . 2008-05-23 09:19   --------   d-----w-   c:\program files\Google
    2010-01-22 06:50 . 2008-09-24 16:00   --------   d-----w-   c:\program files\Microsoft Silverlight
    2010-01-05 06:11 . 2009-11-13 06:23   664   ----a-w-   c:\windows\system32\d3d9caps.dat
    2009-12-31 16:50 . 2004-08-10 17:51   353792   ----a-w-   c:\windows\system32\drivers\srv.sys
    2009-12-21 19:14 . 2004-08-10 17:51   916480   ------w-   c:\windows\system32\wininet.dll
    2009-12-16 18:43 . 2004-08-10 18:01   343040   ----a-w-   c:\windows\system32\mspaint.exe
    1601-01-01 00:03 . 1601-01-01 00:03   47616   --sha-w-   c:\windows\system32\hesanebo.dll
    1601-01-01 00:03 . 1601-01-01 00:03   41472   --sha-w-   c:\windows\system32\jagepeyu.dll
    1601-01-01 00:03 . 1601-01-01 00:03   65536   --sha-w-   c:\windows\system32\kijudawi.dll
    1601-01-01 00:03 . 1601-01-01 00:03   95232   --sha-w-   c:\windows\system32\parahuri.dll
    1601-01-01 00:03 . 1601-01-01 00:03   41472   --sha-w-   c:\windows\system32\tewehipo.dll
    1601-01-01 00:03 . 1601-01-01 00:03   71168   --sha-w-   c:\windows\system32\towoyila.dll
    1601-01-01 00:03 . 1601-01-01 00:03   95744   --sha-w-   c:\windows\system32\tudotipi.dll
    1601-01-01 00:03 . 1601-01-01 00:03   41472   --sha-w-   c:\windows\system32\wigafipe.dll
    1601-01-01 00:03 . 1601-01-01 00:03   70656   --sha-w-   c:\windows\system32\wirubifa.dll
    1601-01-01 00:03 . 1601-01-01 00:03   65536   --sha-w-   c:\windows\system32\yopufuju.dll
    .

    (((((((((((((((((((((((((((((   SnapShot@2010-03-14_04.03.10   )))))))))))))))))))))))))))))))))))))))))
    .
    + 2007-11-07 06:19 . 2007-11-07 06:19   54272              c:\windows\WinSxS\x86_Microsoft.VC90.OpenMP_1fc8b3b9a1e18e3b_9.0.21022.8_x-ww_ecc42bd1\vcomp90.dll
    - 2004-08-10 17:51 . 2009-12-09 14:28   72978              c:\windows\system32\perfc009.dat
    + 2004-08-10 17:51 . 2010-03-14 18:46   72978              c:\windows\system32\perfc009.dat
    + 2008-05-29 20:52 . 2010-03-14 17:46   49152              c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
    + 2008-05-29 20:52 . 2010-03-14 17:46   32768              c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
    - 2008-05-29 20:52 . 2010-03-13 19:33   32768              c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
    + 2010-03-14 17:46 . 2010-03-14 17:46   16384              c:\windows\system32\config\systemprofile\Cookies\index.dat
    - 2004-08-10 17:51 . 2009-12-09 14:28   445938              c:\windows\system32\perfh009.dat
    + 2004-08-10 17:51 . 2010-03-14 18:46   445938              c:\windows\system32\perfh009.dat
    + 2010-03-14 17:32 . 2010-03-14 17:32   228352              c:\windows\Installer\2c3fbd9.msi
    .
    (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5bed0556-7bd3-4b69-859d-18e889d39edb}]
    1601-01-01 00:03   65536   --sha-w-   c:\windows\system32\yopufuju.dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-07-10 851968]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-10 137752]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-10 162328]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-10 137752]
    "OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-08-28 36864]
    "Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-07-03 1228800]
    "Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-10-09 2183168]
    "SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2008-03-31 405504]
    "KADxMain"="c:\windows\system32\KADxMain.exe" [2006-11-02 282624]
    "Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" [2005-03-10 28160]
    "nolitamug"="c:\windows\system32\fogiguzu.dll" [BU]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
    2009-08-28 13:22   11952   ----a-w-   c:\windows\system32\avgrsstx.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
    2008-05-23 09:28   10536   ----a-w-   c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
    BootExecute   REG_MULTI_SZ      lsdelete

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
    @="Service"

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
    path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
    backup=c:\windows\pss\Digital Line Detect.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
    path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
    backup=c:\windows\pss\Kodak EasyShare software.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
    path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Logitech Desktop Messenger.lnk
    backup=c:\windows\pss\Logitech Desktop Messenger.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech SetPoint.lnk]
    path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Logitech SetPoint.lnk
    backup=c:\windows\pss\Logitech SetPoint.lnkCommon Startup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\a-squared]
    2010-01-02 18:09   3280712   ----a-w-   c:\program files\a-squared Anti-Malware\a2guard.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Ad-Watch]
    2010-03-02 03:40   524632   ----a-w-   c:\program files\Lavasoft\Ad-Aware\AAWTray.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
    2009-12-11 20:57   948672   ----a-r-   c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
    2009-12-18 13:58   40368   ----a-w-   c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Advanced SystemCare 3]
    2010-02-08 16:02   2343632   ----a-w-   c:\program files\IObit\Advanced SystemCare 3\AWC.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim6]
    2008-06-12 20:47   50528   ----a-w-   c:\program files\AIM6\aim6.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
    2009-08-13 19:51   177440   ----a-w-   c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG8_TRAY]
    2009-12-12 14:00   2043160   ----a-w-   c:\progra~1\AVG\AVG8\avgtray.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DELL Webcam Manager]
    2007-07-27 21:43   118784   ------w-   c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellAutomatedPCTuneUp]
    2007-10-11 14:49   465136   ----a-w-   c:\program files\DellAutomatedPCTuneUp\PTAgnt.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
    2009-05-21 15:13   206064   ----a-w-   c:\program files\Dell Support Center\bin\sprtcmd.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
    2008-03-11 17:44   16384   ----a-w-   c:\program files\Dell Support Center\gs_agent\custom\dsca.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECenter]
    2008-02-28 18:18   17920   ----a-w-   c:\dell\E-Center\EULALauncher.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
    2008-10-25 15:44   31072   ----a-w-   c:\program files\Microsoft Office\Office12\GrooveMonitor.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
    2010-02-15 23:07   141608   ----a-w-   c:\program files\iTunes\iTunesHelper.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LDM]
    2008-05-30 19:00   32768   ----a-w-   c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
    2004-04-20 20:50   53248   ----a-w-   c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
    2004-04-20 20:50   118784   ----a-w-   c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
    2008-04-14 00:12   1695232   ----a-w-   c:\program files\Messenger\msmsgs.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
    2007-12-21 15:58   184320   ------w-   c:\program files\Dell\MediaDirect\PCMService.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
    2009-11-11 04:08   417792   ----a-w-   c:\program files\QuickTime\QTTask.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
    2008-03-25 08:28   144784   ----a-w-   c:\program files\Java\jre1.6.0_06\bin\jusched.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
    2009-07-07 05:26   39408   ----a-w-   c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
    "Viewpoint Manager Service"=2 (0x2)
    "stllssvr"=3 (0x3)
    "ose"=3 (0x3)
    "odserv"=3 (0x3)
    "Microsoft Office Groove Audit Service"=3 (0x3)
    "idsvc"=3 (0x3)
    "IDriverT"=3 (0x3)
    "GoToAssist"=3 (0x3)
    "Bonjour Service"=2 (0x2)
    "avg8wd"=2 (0x2)
    "sdCoreService"=3 (0x3)
    "sdAuxService"=3 (0x3)
    "Lavasoft Ad-Aware Service"=2 (0x2)
    "iPod Service"=3 (0x3)
    "gusvc"=2 (0x2)
    "gupdate1c9fec391515878"=2 (0x2)
    "DellAMBrokerService"=3 (0x3)
    "Apple Mobile Device"=2 (0x2)
    "a2AntiMalware"=2 (0x2)

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager\appcertdlls]
    AppSecDll   REG_SZ            c:\documents and settings\Michelle\Local Settings\Application Data\Windows Server\xetpmk.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "FirewallOverride"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
    "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
    "c:\\Program Files\\AIM6\\aim6.exe"=
    "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
    "c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
    "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
    "c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
    "c:\\Program Files\\Piolet\\piolet.exe"=
    "c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
    "c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=

    R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [7/4/2009 10:41 PM 64160]
    R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [3/14/2010 1:32 PM 207280]
    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [7/7/2008 11:54 AM 335240]
    R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\Spyware Doctor\BDT\BDTUpdateService.exe [3/14/2010 1:36 PM 112592]
    S4 a2AntiMalware;a-squared Anti-Malware Service;c:\program files\a-squared Anti-Malware\a2service.exe [3/14/2010 1:51 PM 1858144]
    S4 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [7/7/2008 11:53 AM 297752]
    S4 gupdate1c9fec391515878;Google Update Service (gupdate1c9fec391515878);c:\program files\Google\Update\GoogleUpdate.exe [7/7/2009 1:27 AM 133104]
    S4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 3:06 PM 1029456]
    S4 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [3/14/2010 1:31 PM 365280]
    S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [5/29/2008 5:47 PM 24652]

    --- Other Services/Drivers In Memory ---

    *Deregistered* - mjvmswud
    .
    Contents of the 'Scheduled Tasks' folder

    2010-03-09 c:\windows\Tasks\Ad-Aware Update (Weekly).job
    - c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 03:40]

    2010-03-12 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 16:34]

    2010-03-14 c:\windows\Tasks\Google Software Updater.job
    - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-07-07 05:25]

    2010-03-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2009-07-07 05:26]

    2010-03-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2009-07-07 05:26]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.com/ig?hl=en&source=iglk
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2080523
    uInternet Settings,ProxyOverride = *.local
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
    LSP: c:\program files\Common Files\PC Tools\Lsp\PCTLsp.dll
    Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    DPF: ActiveGS.cab - hxxp://www.virtualapple.org/gs.cab
    DPF: {74EF5274-F439-2168-B543-14745B625C72} - hxxp://www.shockwave.com/content/weddingdash2/sis/WeddingDash2Web.1.0.0.13.cab
    .
    - - - - ORPHANS REMOVED - - - -

    SharedTaskScheduler-{96b8d020-ddd7-4df6-aa19-932bdf030a2a} - c:\windows\system32\fogiguzu.dll
    SSODL-pamadigop-{96b8d020-ddd7-4df6-aa19-932bdf030a2a} - c:\windows\system32\fogiguzu.dll
    MSConfigStartUp-nolitamug - c:\windows\system32\fogiguzu.dll
    MSConfigStartUp-RegistryMechanic - c:\program files\Registry Mechanic\RegMech.exe
    MSConfigStartUp-zedazenayi - veriwada.dll



    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2010-03-14 14:56
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ... 

    scanning hidden autostart entries ...

    scanning hidden files ... 

    scan completed successfully
    hidden files: 0

    **************************************************************************

    [HKEY_LOCAL_MACHINE\System\ControlSet002\Services\mjvmswud]

    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'winlogon.exe'(736)
    c:\documents and settings\Michelle\Local Settings\Application Data\Windows Server\xetpmk.dll
    c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll

    - - - - - - - > 'lsass.exe'(792)
    c:\program files\Common Files\PC Tools\Lsp\PCTLsp.dll

    - - - - - - - > 'explorer.exe'(2576)
    c:\windows\system32\WININET.dll
    c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
    c:\documents and settings\Michelle\Local Settings\Application Data\Windows Server\xetpmk.dll
    c:\windows\system32\ieframe.dll
    c:\windows\system32\webcheck.dll
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files\AVG\AVG8\avgrsx.exe
    c:\windows\System32\WLTRYSVC.EXE
    c:\windows\System32\bcmwltry.exe
    c:\program files\Dell Support Center\bin\sprtsvc.exe
    c:\windows\system32\wdfmgr.exe
    c:\windows\system32\igfxsrvc.exe
    .
    **************************************************************************
    .
    Completion time: 2010-03-14  15:01:40 - machine was rebooted
    ComboFix-quarantined-files.txt  2010-03-14 19:01
    ComboFix2.txt  2010-03-14 04:07

    Pre-Run: 202,091,397,120 bytes free
    Post-Run: 202,164,076,544 bytes free

    - - End Of File - - D6E3B1801BCA361FBAF30DE7791787DE

    Dr Jay

    • Malware Removal Specialist


    • Specialist
    • Moderator emeritus
    • Thanked: 119
    • Experience: Guru
    • OS: Windows 10
    Re: Help! Trojan and Malware issues, Need ComboFix logs read!
    « Reply #1 on: March 15, 2010, 03:16:54 PM »
    ComboFix logs should not be run without the guidance of a helper. It is a powerful tool and is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private or regular use. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

    Please download Malwarebytes Anti-Malware from Malwarebytes.org.
    Alternate link: BleepingComputer.com.
    (Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

    Double Click mbam-setup.exe to install the application.

    (Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Full Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
    • Please save the log to a location you will remember.
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the entire report in your next reply.
    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
    ~Dr Jay

    michelleak84

      Topic Starter


      Greenhorn

      Re: Help! Trojan and Malware issues, Need ComboFix logs read!
      « Reply #2 on: March 15, 2010, 04:13:42 PM »
      Thank you for replying.  I had already tried to upload mbam.exe (malwareBytes) and even tried renaming the file and/or the extension and it would not let me run it. (the virus).  i got to the point last night when I ended up clearing off my whole computer.  It was bad - I even tried to delete registry keys and files and it would block access to it, etc.

      Thank you again for trying to help though!  Consider this a case closed!

      -Michelle K

      Dr Jay

      • Malware Removal Specialist


      • Specialist
      • Moderator emeritus
      • Thanked: 119
      • Experience: Guru
      • OS: Windows 10
      Re: Help! Trojan and Malware issues, Need ComboFix logs read!
      « Reply #3 on: March 15, 2010, 07:31:02 PM »
      Why is that? Your computer could be cleaned...our assistance does not end when we cannot run something.
      ~Dr Jay

      michelleak84

        Topic Starter


        Greenhorn

        Re: Help! Trojan and Malware issues, Need ComboFix logs read!
        « Reply #4 on: March 15, 2010, 09:08:34 PM »
        In addition to not being able to run MalwareBytes, I tried several other programs without success.  When I found programs that I could scan with (Spyware Doctor & Exterminate It!), I attempted to go into the folders/files and Registry and manually delete keys.  I even attempted this through the run: CMD command.  The virus was locked and would not allow me access to delete these files even in safe mode.  I ended up purchasing Exterminate It! to also try and delete these items, and even when it would say it had cleaned them, I would reboot, and they would show up again in my virus scanner and Exterminate It! as if it was never "exterminated".  I think this was a rootkit virus, both my virus scanner gave me: Virtumondo (Vundo) trojan, and  TR/Crypt.XPACK.gen2.  I literally spent 23 hours working on this with no luck, and I have minimal information on my computer that I can back up, so I decided to have it wiped. 

        The Conbofix worked the fist time, but even that would not help at the end.  I know this is not supposed to be run unless under the supervision of a tech, but I was desperate and figured someone would ask me to run it anyways.

        Again, thanks for the reply, at first I didn't know if I would hear from anyone.  I am looking for suggestions on a good free/inexpensive virus scanner, I was using AVG before and it did not pick this virus up.  I knew I had it because I had symptoms, and they were detected with Ad-Aware.  Thanks for any help you can give!

        Dr Jay

        • Malware Removal Specialist


        • Specialist
        • Moderator emeritus
        • Thanked: 119
        • Experience: Guru
        • OS: Windows 10
        Re: Help! Trojan and Malware issues, Need ComboFix logs read!
        « Reply #5 on: March 15, 2010, 09:11:20 PM »
        • As this infection probably deletes a core executable of Malwarebytes' we will need to download a new copy of it and put it in the C:\program files\Malwarebytes' Anti-Malware\ folder. To download the file please click on the following link: Malwarebytes' RANDOM - EXE Download

          When your browser prompts you where to save it to, please save it to the C:\program files\Malwarebytes' Anti-Malware\ folder. When downloading the file, it will have a random filename. Please leave the filename the way it is as it is important that it is not changed. You may want to write down the name of the file as you will need to know the name in the next step.
        • Once the file has been downloaded, open the C:\program files\Malwarebytes' Anti-Malware\ folder and double-click on the file you downloaded in step 8. MBAM will now start and you will be at the main program screen.
        Let me know if MBAM starts, please.
        ~Dr Jay

        michelleak84

          Topic Starter


          Greenhorn

          Re: Help! Trojan and Malware issues, Need ComboFix logs read!
          « Reply #6 on: March 15, 2010, 09:12:49 PM »
          I don't have the computer, and when I did have it, I tried that too, and it still found it.  It was a nasty little bug!  I just took it to get wiped and reinstalled with windows and my software/files today.  Any suggestions on virus scanners?

          Dr Jay

          • Malware Removal Specialist


          • Specialist
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          • Thanked: 119
          • Experience: Guru
          • OS: Windows 10
          Re: Help! Trojan and Malware issues, Need ComboFix logs read!
          « Reply #7 on: March 15, 2010, 09:29:38 PM »
          Oh...that sucks. Hope you don't have to pay too much for a service you could have had for free.

          ==========

          Once this file would have been deleted, the infection would be mostly dead: c:\windows\system32\yopufuju.dll

          ========

          Here is a small list of free antivirus software I recommend:

          • Microsoft Security Essentials: this is Microsoft's free antivirus/antispyware program. It equips you with protection against viruses, spyware, trojans, rootkits, and worms. It is also light on the computer's performance. Note: when installing this, you have both an antivirus and antispyware. Make sure you also get a firewall.
          • AVG Free: this is one of the most powerful, and easiest to use security software. The free version equips you with protection against viruses, spyware, trojans, rootkits, worms, and rogue software. Note: when installing this, you have both an antivirus and antispyware. Make sure you also get a firewall.
          • Avast!: this is an advanced malware removal antivirus program. The free version equips you with protection against viruses, spyware, trojans, rootkits, worms, and rogue software.
          • Avira Antivir: this is an advanced malware removal antivirus program. The free version equips you with protection against viruses, spyware, trojans, rootkits, worms, and rogue software.
          • Rising Antivirus: this is a lightweight, and great virus destroyer. It removes tough viruses, and even rootkits and trojans get destroyed.
          ~Dr Jay

          michelleak84

            Topic Starter


            Greenhorn

            Re: Help! Trojan and Malware issues, Need ComboFix logs read!
            « Reply #8 on: March 15, 2010, 09:58:37 PM »
            I agree - however I tried to delete this file SEVERAL times through files, registry and through CMD command.  If I still had the computer, how else would you have attempted to remove it?

            Dr Jay

            • Malware Removal Specialist


            • Specialist
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            • Thanked: 119
            • Experience: Guru
            • OS: Windows 10
            Re: Help! Trojan and Malware issues, Need ComboFix logs read!
            « Reply #9 on: March 15, 2010, 10:05:08 PM »
            Use special commands in ComboFix.  8)
            ~Dr Jay

            michelleak84

              Topic Starter


              Greenhorn

              Re: Help! Trojan and Malware issues, Need ComboFix logs read!
              « Reply #10 on: March 15, 2010, 10:20:57 PM »
              ComboFix is a program to run - how would you have manipulated it to run new commands?  It seemed impossible and after wasting a whole weekend on it, It was well worth the $ to just get it cleaned.

              Dr Jay

              • Malware Removal Specialist


              • Specialist
              • Moderator emeritus
              • Thanked: 119
              • Experience: Guru
              • OS: Windows 10
              Re: Help! Trojan and Malware issues, Need ComboFix logs read!
              « Reply #11 on: March 15, 2010, 10:54:18 PM »
              Cannot tell the secrets of the program. Only those trained will be able to use or know commands.
              ~Dr Jay

              michelleak84

                Topic Starter


                Greenhorn

                Re: Help! Trojan and Malware issues, Need ComboFix logs read!
                « Reply #12 on: March 15, 2010, 11:17:58 PM »
                I ask because Ive read othet posting about ComboFix, and from the comments Ive seen from other techs, Combo Fix can be read to manualyl remove files/keys, but thats it.  You can't alter the program.  Okay, thank you for your help!