Hello there everyone,
I'm posting this on behalf of my boyfriend, hoping to get to the bottom of something. He had a Dell PC, running Vista Home Premium service pack 2. When he boots up the computer, it plays a clip of an advert for Runes of Magic Elven Prophecy. He's tried hoovering the inside of it out in case it was being caused by overheating, ran a virus scan, and used Malwarebytes to check for spyware. None of them have made a difference. Does anyone here know what's causing it and how to get rid of it?