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Author Topic: Application cannot be executed. The file (x) is infected.  (Read 5353 times)

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jmack0013

    Topic Starter


    Starter

    Application cannot be executed. The file (x) is infected.
    « on: May 14, 2010, 04:33:41 PM »
    Hello all,

    My computer just got hit by a virus, and I would greatly apprecate any advice you can give me. 

    Some info:
    Windows XP Home computer with SP2 or greater.
    Updated Norton Antivirus

    I'm typing this from a work laptop because the computer that is infected won't let me do much.  When I boot the computer, I get several "Application cannot be executed.  The file (xxx) is infected.  Do you want to activate your antivirus software now?" messages along with several popups from Antispyware Soft.  I really cannot run any .exe files or much of anything else, and I constantly get popups.  The only time I can run a program or .exe file is in Safe Mode.

    I did go into Safe Mode, and I was able to run a virus scan and Malwarebytes Anti-Malware but they did not find anything.  I tried to do a system restore but all of my restore points were gone and System Restore was off.  I was unable to access the internet in Safe Mode until I checked that a proxy server setting was on.  I turned it off, and now I can get on the internet but it redirects me to porn or antivirus sites.

    Any help you can give would be greatly appreciated.

    Jeremy M.

    Dr Jay

    • Malware Removal Specialist


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    Re: Application cannot be executed. The file (x) is infected.
    « Reply #1 on: May 16, 2010, 11:28:29 PM »
    Sorry for the delay, we are busy here on the boards. If you are still having issues, please do the following:


    Please download Malwarebytes Anti-Malware from here.

    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Full Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
    • Please save the log to a location you will remember.
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the entire report in your next reply.
    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
    ~Dr Jay