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Author Topic: help re: application cannot be executed. the file wuauclt.exe is infected  (Read 5282 times)

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guerreroroho

  • Guest
Hello and thanks in advance for any assistance....

I have error messages on most things that I try to run on laptop. I looked at forums and followed steps provided regarding the downloads. I saved each to a disc and moved them to an infected computer. I cant get any of them to run or anything to run....what can I do i really need this computer it has my work files etc.

Dr Jay

  • Malware Removal Specialist


  • Specialist
  • Moderator emeritus
  • Thanked: 119
  • Experience: Guru
  • OS: Windows 10
Hello, and welcome to Computer Hope.

Please note the following information about the malware forum:
  • Only the Malware Specialist Team is allowed to give advice on removing malware from your computer.
  • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  • Please do not attach logs or post them in Quote/Code boxes unless requested.
  • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  • If you have already asked for help somewhere, please post the link to the topic you were helped.
  • We try our best to reply quickly, but for any reason we do not reply in two days, reply to this topic with the word BUMP
  • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.
~Dr Jay