Hi,
Recently, my 3 month old HP Pavilion Entertainment dm3 hard drive became corrupted and was replaced under warranty. However, as I lost my camera around the same time, i am desperate to recover 6 months of travel pictures from the old hard drive!
As i don't have tech insurance, the guy on the helpline suggested i buy a HDD Docking Station and that I would be able to extract my files through this interface at minimal cost.
I purchased Win-star Communicator C1 SATA HDD Docking Station. However, now that i have it, I am unsure how to extract the files. the instructions with the device are for new devices that need new partitions. Intitially, my corrupted hard drive showed up in the Disk management window as Disk 1, but instead of being unallocated, it was the same as the top one (Disk 0). It said that it was healthy and primary partition.
So it tried to simply open the disk drive but it said it needed to be reformatted. i did not want to proceed any further because i didnt want to risk losing the photos, so i turned the computer off for a while.
i've now decided to have another attempt, but now the corrupt hard drive isn't showing up at all in the disk management window.
can someone please explain to me in layman's terms what i am doing wrong and what i need to do?
many thanks!