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Author Topic: All is fine, except can't access many antispyware antivirus websites.  (Read 2694 times)

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bastud

  • Guest
I have scanned my computer with malwarebytes, superanitspyware, and avg.  It is clean according to those programs which were all recently updated via a manual update from flash drive. However there is still something preventing me from accessing microsoft.com symantec.com any antispyware programs website, and many antispyware/security websites.  I can surf the web normally except for this, there is no other noticeable impact on my computers performance.

here is my hijack log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:53:48 PM, on 6/29/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\Ati2evxx.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\system32\Ati2evxx.exe
E:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
E:\Program Files\Bonjour\mDNSResponder.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Java\jre6\bin\jqs.exe
E:\Program Files\Common Files\LightScribe\LSSrvc.exe
E:\Program Files\Common Files\Motive\McciCMService.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\PowerISO\SCDEmuApp.exe
E:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
E:\WINDOWS\RTHDCPL.EXE
E:\Program Files\Common Files\Java\Java Update\jusched.exe
E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\ASRock WiFi-802.11g\RtWLan.exe
E:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
E:\Program Files\HP\Digital Imaging\bin\hpotdd01.exe
E:\Program Files\HP\Digital Imaging\bin\hposol08.exe
E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
E:\Program Files\PdaNet for Android\PdaNetPC.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\Program Files\HP\Digital Imaging\bin\hpoevm08.exe
E:\Program Files\HP\Digital Imaging\Bin\hpoSTS08.exe
E:\Program Files\HP\Digital Imaging\Bin\hpqSTE08.exe
E:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
E:\WINDOWS\explorer.exe
E:\Program Files\AVG\AVG9\avgwdsvc.exe
E:\Program Files\AVG\AVG9\avgnsx.exe
E:\Program Files\AVG\AVG9\avgrsx.exe
E:\Program Files\AVG\AVG9\avgchsvx.exe
E:\Program Files\AVG\AVG9\avgcsrvx.exe
E:\Program Files\AVG\AVG9\avgtray.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
E:\Program Files\Mozilla Firefox\plugin-container.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - E:\Program Files\Vuze_Remote\tbVuze.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - E:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - E:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - E:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - E:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - E:\Program Files\Vuze_Remote\tbVuze.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - E:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - E:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - E:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - E:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - E:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - E:\Program Files\Vuze_Remote\tbVuze.dll
O4 - HKLM\..\Run: [SCDEmuApp.exe] E:\Program Files\PowerISO\SCDEmuApp.exe
O4 - HKLM\..\Run: [GrooveMonitor] "E:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] E:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [StartCCC] "E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [hpqSRMon] E:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "E:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "E:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] E:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [lightScribe Control Panel] E:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [ASRock OC Tuner] E:\Program Files\ASRock Utility\OCTuner\ASROC.exe
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "E:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "E:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: LimeWire On Startup.lnk = E:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: PdaNet Desktop.lnk = E:\Program Files\PdaNet for Android\PdaNetPC.exe
O4 - Global Startup: ASRock WiFi-802.11g.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = E:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - E:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - E:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - E:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - E:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - E:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - E:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - E:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - E:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - E:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - E:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - E:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - E:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - E:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McciCMService - Motive Communications, Inc. - E:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: NBService - Nero AG - E:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

--
End of file - 8767 bytes

please help!!!


Dr Jay

  • Malware Removal Specialist


  • Specialist
  • Thanked: 119
    • GeekPolice
  • Experience: Guru
  • OS: Windows 10
Hello, and welcome to Computer Hope.

Please note the following information about the malware forum:
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Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.
~Dr Jay