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Author Topic: AV Suite Aftermath pt. 2  (Read 5297 times)

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yaynoob

    Topic Starter


    Newbie

    AV Suite Aftermath pt. 2
    « on: July 09, 2010, 01:35:02 PM »
     I was blindsided by the infamous AV SUITE sickness and I followed a website's instructions on its removal by downloading Malwarebytes Anti Malware and removed AVSUITE etc. But now, some of my programs are messing up, and programs cannot access the internet. Much like other people who has programs that won't act right.

      I downloaded OTL and copied custom scan text in and I let it quickscan.
    Results are as follows..

    [recovering disk space - old attachment deleted by admin]

    SuperDave

    • Malware Removal Specialist


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    • OS: Windows 10
    Re: AV Suite Aftermath pt. 2
    « Reply #1 on: July 13, 2010, 07:30:45 PM »
    Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.

    1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
    2. The fixes are specific to your problem and should only be used for this issue on this machine.
    3. If you don't know or understand something, please don't hesitate to ask.
    4. Please DO NOT run any other tools or scans while I am helping you.
    5. It is important that you reply to this thread. Do not start a new topic.
    6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
    7. Absence of symptoms does not mean that everything is clear.

    SUPERAntiSpyware

    If you already have SUPERAntiSpyware be sure to check for updates before scanning!


    Download SuperAntispyware Free Edition (SAS)
    * Double-click the icon on your desktop to run the installer.
    * When asked to Update the program definitions, click Yes
    * If you encounter any problems while downloading the updates, manually download and unzip them from here
    * Next click the Preferences button.

    •Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts
    * Click the Scanning Control tab.
    * Under Scanner Options make sure only the following are checked:

    •Close browsers before scanning
    •Scan for tracking cookies
    •Terminate memory threats before quarantining
    Please leave the others unchecked

    •Click the Close button to leave the control center screen.

    * On the main screen click Scan your computer
    * On the left check the box for the drive you are scanning.
    * On the right choose Perform Complete Scan
    * Click Next to start the scan. Please be patient while it scans your computer.
    * After the scan is complete a summary box will appear. Click OK
    * Make sure everything in the white box has a check next to it, then click Next
    * It will quarantine what it found and if it asks if you want to reboot, click Yes

    •To retrieve the removal information please do the following:
    •After reboot, double-click the SUPERAntiSpyware icon on your desktop.
    •Click Preferences. Click the Statistics/Logs tab.

    •Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

    •It will open in your default text editor (preferably Notepad).
    •Save the notepad file to your desktop by clicking (in notepad) File > Save As...

    * Save the log somewhere you can easily find it. (normally the desktop)
    * Click close and close again to exit the program.
    *Copy and Paste the log in your post.

    ================================

    Download ComboFix by sUBs from one of the below links. 

    Important! You MUST save ComboFix to your desktop

    link # 1
    Link # 2

    Temporarily disable your Anti-virus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

    Double click on ComboFix.exe & follow the prompts.

    Vista users Right-Click on ComboFix.exe and select Run as administrator (you will receive a UAC prompt, please allow it)

    Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

    When the scan completes it will open a text window.
     
    Post the contents of that log in your next reply.

    Remember to re-enable your Anti-virus and Antispyware protection when ComboFix is complete.
    Windows 8 and Windows 10 dual boot with two SSD's