Antivir Solution Pro

[GamerGirl]

Hey everyone,

The title explains itself I guess. I really did try all the links of all forums and whatevernot, and even here I did find some stuff about this particular malware or whatever it's called. But honestly I'm no good with computers unless I get it explained to me step by step. Of all the websites I tried, I didn't get any.

I can go on safe mode with networking. I can open files and download whatever, because I restored my computer to 2 days ago. So first my antivirus program detected the virus, and a few more infections, now after restoring it, it doesn't detect anything. I can use my normal mode and everything..

I'm just scared though, the virus must be still somewhere around..?
How do I get rid of it? please? anyone?
I'd sooo appreciate it, I'm a noob with these things really.. I hope someone can find the time to help me out a bit?

Thank you so much in advance,
xx

[Dr Jay]

Hello, and welcome to Computer Hope.

Please note the following information about the malware forum:

• Only the Malware Specialist Team is allowed to give advice on removing malware from your computer.
  
• From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  
• Please do not attach logs or post them in Quote/Code boxes unless requested.
  
• Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
• If you have already asked for help somewhere, please post the link to the topic you were helped.
• We try our best to reply quickly, but for any reason we do not reply in two days, reply to this topic with the word BUMP
  
• Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.