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Author Topic: "An Installer Wants to Run" when I press remove  (Read 14299 times)

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undredseesee

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    Re: "An Installer Wants to Run" when I press remove
    « Reply #15 on: August 01, 2010, 11:43:42 AM »
    Thanks, Dave. 
    I'm afraid I've got a problem with the Secunia Software Inspector.  It says a software requirement is SunJava JRE 6.21 and won't run without it, but after downloading that from Java.com and trying to install it, a box came up with "Error 1721.  There is a problem with this Windows Installer package.  A program required for this install to complete could not be run."  I gave it a break and tried again with the same result. 
    After that, the computer froze for a while and when I tried to close down and disconnect, it wouldn't.  I tried to turn off from Start and after several tries the 'Do you want to turn off... you will lose everything not saved' message came up.  When I pressed yes, the logging off screen came up about 1/8" normal size - but at least it shut down. 

    SuperDave

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    Re: "An Installer Wants to Run" when I press remove
    « Reply #16 on: August 01, 2010, 05:51:07 PM »
    Quote
    but at least it shut down.
    I'm assuming it started correctly and is running well?

    Quote
    I'm afraid I've got a problem with the Secunia Software Inspector.
    Don't worry about this. It must be conflicting with some other program. I would say that we have all the essential programs on your computer up-to-date. BTW, Java updated to 21 today so you probably already have that updated.
    Windows 8 and Windows 10 dual boot with two SSD's

    undredseesee

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      Re: "An Installer Wants to Run" when I press remove
      « Reply #17 on: August 06, 2010, 12:30:30 PM »
      Thanks for all your help SuperDave, it's great to know I'm safe now.

      You guys deserve top marks for helping us nerds out!!