iexplore.exe is Internet Explorer. If you have more than one browser window open, it will show up in Task Manager more than once. Also, tracking cookies are basically harmless. You do, however, have an infection which might be causing your problems.
Download ComboFix by sUBs from one of the below links. Be sure top save it to the
Desktop.
Link #1Link #2**Note: It is important that it is saved directly to your DesktopClose any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.
Temporarily
disable your
antivirus, and any
antispyware real time protection
before performing a scan. Click
this link to see a list of security programs that should be disabled and how to disable them.
Double click combofix.exe & follow the prompts.
For Windows XP Systems install the Recovery Console:- If you are using Windows XP and do not already have the Recovery Console installed, please ensure your Internet connection is active (if possible) and click
Yes.
- If for some reason your Internet is not working click
No.
-
If you are not using Windows XP, you will not be prompted.
- When prompted to accept the EULA click
OK.
- Accept Microsoft's EULA (Click
Yes).
- When you are told that the RC is installed correctly click
YES to continue scanning for malware.
When finished ComboFix will produce a log for you.
Post the
ComboFix log and a new
HijackThis log in your next reply.
Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.
