Author Topic: Connection Times Out (Read 24130 times)

Smitty · « **on:** June 18, 2004, 09:55:04 PM »

Whenever I try to download anything (by anything I mean a .exe or .zip file) it won't allow me to, it always brings me to a page that says "Problem: Connection Timed Out" Is there any remedy to this?

dl65 · « **Reply #1 on:** June 18, 2004, 10:33:22 PM »

Smitty.....
What operating system are you using ?........
Are you behind a firewall? ..........
Are you able to D/l other item ok?..........
Are you on dial up or Hi speed ?........

let us know

dl65

Smitty · « **Reply #2 on:** June 18, 2004, 10:41:19 PM »

I'm using windows xp

no firewall

I can look at pages fine, except for newgrounds, I don't know what you call what they use

I'm on a dial up connection

dl65 · « **Reply #3 on:** June 18, 2004, 11:03:55 PM »

Smitty.....Are you able to unzip files ok ?
You cant d/l any prog that has an exe.file in it ?
What is newgrounds?
dl65

Smitty · « **Reply #4 on:** June 18, 2004, 11:37:46 PM »

I am able to unzip things normally. If say, I'd click on a link to D/L an .exe file or a .zip file, it'll just bring me to an error page, and it states the problem as being "Connection Timed Out". And, newgrounds is a flash game/video site, www.newgrounds.com , which it will not download any of the flash thingys (please forgive that, i don't know the word to use there)

dl65 · « **Reply #5 on:** June 19, 2004, 12:04:12 AM »

Smitty......Have you dowloaded all the Win XP updates from..... http://v4.windowsupdate.microsoft.com/en/default.asp

If you havent ......this may well be the problem
let us know

dl65

dl65 · « **Reply #6 on:** June 19, 2004, 12:09:11 AM »

Smitty....have a read here and see if this applies to you .......
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q181/0/50.asp&NoWebContent=1

Does this problem only apply on that one site or other game sites as well?

let us know

dl65

Smitty · « **Reply #7 on:** June 19, 2004, 12:28:41 AM »

tried windows update...... it said there was a problem and i can't scan for new updates. As for the gaming, no, it won't show any flashes, at all

dl65 · « **Reply #8 on:** June 19, 2004, 12:33:54 AM »

Smitty .....can you be more specific.....exactly what was the wording of the error message when you click on scan for updates......on MicroSofts site
Do you have current updated anti virus software running on your machine ?

dl65

Smitty · « **Reply #9 on:** June 19, 2004, 12:38:39 AM »

on windows update it reads

Windows Update has encountered an error and cannot display the requested page.

Yes i do have current antivirus software

dl65 · « **Reply #10 on:** June 19, 2004, 12:41:35 AM »

Smitty .....Do you have any of the windows updates installed either critical or otherwise .....
By any chance have you recently installed that version of windows on your machine ? Is it Home or Pro ?

dl65

Smitty · « **Reply #11 on:** June 19, 2004, 12:49:29 AM »

I've installed all updates, critical or not, up until about last week, when the trouble began. My Xp Home Version came installed with the computer, but I had to update to SP1 soon after I got it

dl65 · « **Reply #12 on:** June 19, 2004, 12:52:23 AM »

Smitty ......how old is the computer and what make is it ?

dl65

dl65 · « **Reply #13 on:** June 19, 2004, 12:56:53 AM »

Smitty.....ok.....lets go back to when the trouble started....were you able to d/l zip files before that ?
Exactly what happened a week ago .....

dl65

merlin · « **Reply #14 on:** June 19, 2004, 01:12:40 AM »

have you tried updating your modem drivers and look here to run some test on your system >http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314067 and try connecting your modem straight to the main box..using extentions can fail sometimes and you could try a download manager like get right http://www.majorgeeks.com/download.php?det=463 this will help you if a connection fails...if after this you still have a problem come back it maybe ie6 issue..

Smitty · « **Reply #15 on:** June 19, 2004, 02:12:04 AM »

about a week ago, I read an advertisement for a program called PC Booster, so i got a trial of it, it did a "auto tune up" and i was prompted to restart. I did, and everything was so slow, I undid all changes and uninstalled. Afterwards, I couldn't download and zip, exe or flash files.

Smitty · « **Reply #16 on:** June 19, 2004, 02:13:03 AM »

*any zip, exe or flash files.

SupportWiz · « **Reply #17 on:** June 19, 2004, 03:27:18 AM »

obviously this program altered some of your settings for tcp/ip. not sure if uninstalling and reinstalling tcp/ip will work from network connection properties. you can try it, and if it doesn't work, do a system restore which will hopefully restore your registry.
goto start and run and paste this in:
%SystemRoot%\System32\restore\rstrui.exe
restore to a point before you installed pc booster.

Smitty · « **Reply #18 on:** June 19, 2004, 07:28:05 AM »

how do i uninstall and reinstall tcp/ip?

Smitty · « **Reply #19 on:** June 19, 2004, 07:38:39 AM »

i've tried system restore, it says there was an error and there was no changes made

dl65 · « **Reply #20 on:** June 19, 2004, 07:41:09 AM »

Smitty......Have you checked to see that all that PC BOOSTER is gone and are you sure you restored back far enough......if your not sure undo the restore

dl65

dl65 · « **Reply #21 on:** June 19, 2004, 07:44:55 AM »

Smitty ......Now I want you to D/L and install Ad-Aware ....
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

when installed ...click on "check for updates" after you get the updates ....run the scan ........

let us know the result and then we can proceed

dl65

Raptor · « **Reply #22 on:** June 19, 2004, 08:36:42 AM »

When you said "I undid all changes and uninstalled." did you also clean your registry?

http://www.snapfiles.com/get/regseeker.html - Regseeker - Freeware

http://www.systweak.com/ - Advanced System Optimizer - Free Trial

I cannot promise you that this will solve your problem, but it will remove obsolete files.

SupportWiz · « **Reply #23 on:** June 19, 2004, 01:11:20 PM »

hey dl65, how can she smitty d/l adware if he can't download exe's or zips?

dl65 · « **Reply #24 on:** June 19, 2004, 01:29:42 PM »

Supportwiz.....I didnt get much sleep last night extremely hot and humid here ..........anyway what I thought was......and neglected to include was to use another pc to download and then install from a cd ....
Sure would like to know what it was that the uninstall took out .....unless it was some shared files ........but xp should have given a warning.........

dl65

merlin · « **Reply #25 on:** June 19, 2004, 01:42:38 PM »

smitty can you go in the events viewer this is in the control\ panel admin\tools and have a look in the error logs you can try this save your dun <dial up number> and passsword delete your connection and make a new one ..what modem have you got softfolk 56k and what speed did you have before this happened 33kps---48kps

SupportWiz · « **Reply #26 on:** June 19, 2004, 01:44:10 PM »

hey smitty, delete you dialup connection and create a new one.

let us know if this helps.

merlin · « **Reply #27 on:** June 19, 2004, 01:44:21 PM »

there is a problem with winxp and certain modems>http://modemsite.com/56k/index.asp

Smitty · « **Reply #28 on:** June 19, 2004, 09:55:08 PM »

It says I'm using a "Lucent Win Modem" i had anywhere from 49 to 53.2 kbps connection speed. No spyware using the older version (i already had adaware) but it's stopping my antivirus and adaware from updating

Smitty · « **Reply #29 on:** June 19, 2004, 10:03:03 PM »

i deleted the connection and reinstalled, it's still the same. Should i try a different ISP?

dl65 · « **Reply #30 on:** June 20, 2004, 12:12:27 AM »

smitty.....I was looking at the symantec site and I see there's a new virus called W32.Korgo.l .....and what it does is prevent your system from getting updates from Norton , Microsoft and possibly Aw-aware .......if you can get there ..... http://www.symantec.com/index.htm
look at latest threats .....there is a removal tool there which may help you . You may have to use another pc and copy it to a disk or cd and then run it on your machine ...

let us know...

dl65

SupportWiz · « **Reply #31 on:** June 20, 2004, 12:36:10 AM »

have you checked your security settings in IE?
tools/internet options/ security/custom level/ downloads=enable.

heres a workaround you can use until this is resolved

right click on the file you want to download and choose save.

in the save window, change the extension to something else like ".old"

after it downloads just rename the file to the proper extension.

merlin · « **Reply #32 on:** June 20, 2004, 02:32:39 PM »

have a look here>http://www.hhosting.co.uk/modtech/support/LucXP.htm

Smitty · « **Reply #33 on:** June 21, 2004, 01:10:51 AM »

when i click a link to dl it goes to the "getting file information" page, then it says the website is unavailable

Raptor · « **Reply #34 on:** June 21, 2004, 04:28:17 AM »

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q181/0/50.asp&NoWebContent=1

This might help. If it has not yet been posted.

Smitty · « **Reply #35 on:** June 21, 2004, 06:08:39 AM »

tried it. it didn't help

Raptor · « **Reply #36 on:** June 21, 2004, 06:20:26 AM »

You can always format and reinstall Windows.

Unless you've tried that as well.

Did you contact your ISP?

merlin · « **Reply #37 on:** June 22, 2004, 02:23:49 PM »

try another modem..more info on net problems here>http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314067

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Author Topic: Connection Times Out (Read 24130 times)

Smitty

dl65

Smitty

dl65

Smitty

dl65

dl65

Smitty

dl65

Smitty

dl65

Smitty

dl65

dl65

merlin

Smitty

Smitty

SupportWiz

Smitty

Smitty

dl65

dl65

Raptor

SupportWiz

dl65

merlin

SupportWiz

merlin

Smitty

Smitty

dl65

SupportWiz

merlin

Smitty

Raptor

Smitty

Raptor

merlin