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Author Topic: Adobe Flash Player problem (please help!)  (Read 14460 times)

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Cassidy624

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    Adobe Flash Player problem (please help!)
    « on: September 17, 2010, 07:10:54 PM »
    About a week or two ago, I lost Adobe Flash Player on my laptop.  I have no idea how this happened.  I went on to the Adobe website to try and re-install it.  However, the Adobe download manager says that Flash Player was downloaded successfully, but no flash content shows after that.  I have tried manually installing it, following all of the trubleshooting instructions, and even uninstalling it and reinstalling it again.  Nothing has worked.  It just keeps saying that it was installed successfully, but still no flash content shows.  Are there any other ways to fix this?  I would really appreciate some help.

    Carlos Medrano



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      Re: Adobe Flash Player problem (please help!)
      « Reply #1 on: September 18, 2010, 05:31:45 PM »
      I had that same problem. I don't remember exactly how did I fix it. What I did is
      Code: [Select]
      Go to Tools
      Then Manage Add-Ons
      Then Click Toolbars and Extensions
      Then Click All add-ons
      Then Rite-Click Shockwave Flash Object And click Enable
      Then Click Clos
      Good Luck.
      Carlos
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      Cassidy624

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        Re: Adobe Flash Player problem (please help!)
        « Reply #2 on: September 19, 2010, 09:26:45 PM »
        I tried that, but shockwave flash object doesn't show. :/

        JJ 3000



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        Re: Adobe Flash Player problem (please help!)
        « Reply #3 on: September 19, 2010, 09:49:19 PM »
        What browser are you using?
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        Cassidy624

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          Re: Adobe Flash Player problem (please help!)
          « Reply #4 on: September 19, 2010, 09:53:01 PM »
          internet explorer.

          JJ 3000



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          Re: Adobe Flash Player problem (please help!)
          « Reply #5 on: September 19, 2010, 10:02:39 PM »
          Are you using 32 bit or 64 bit Windows 7?
          If you're not sure which one you have, you can click start, then right click computer and select properties.
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          Cassidy624

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            Re: Adobe Flash Player problem (please help!)
            « Reply #6 on: September 20, 2010, 05:55:24 AM »
            64 bit.

            kpac

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            Re: Adobe Flash Player problem (please help!)
            « Reply #7 on: September 20, 2010, 11:59:20 AM »
            What version of IE and is it 64 bit version or 32 bit?

            Cassidy624

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              Re: Adobe Flash Player problem (please help!)
              « Reply #8 on: September 20, 2010, 01:08:50 PM »
              i'm not sure what version of internet explorer, but it's 64 bit.

              Salmon Trout

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              Re: Adobe Flash Player problem (please help!)
              « Reply #9 on: September 20, 2010, 01:21:45 PM »
              Why not use the 32 bit IE like most people do? It is more compatible.

              Cassidy624

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                Re: Adobe Flash Player problem (please help!)
                « Reply #10 on: September 20, 2010, 02:11:42 PM »
                is there a way to switch to 32 bit?

                Salmon Trout

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                Re: Adobe Flash Player problem (please help!)
                « Reply #11 on: September 20, 2010, 02:18:36 PM »
                is there a way to switch to 32 bit?

                The 32-bit IE was your default browser unless you changed it.

                go to this folder...

                C:\Program Files (x86)\Internet Explorer

                highight this program which is in it...

                iexplore.exe

                right click, drag to the desktop and choose "create shortcut here"

                Delete/ignore any other shortcuts which you may have lying around

                Also read here

                http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/babaa5f8-ff06-4ea2-aef6-a9416d65f981




                kpac

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                Re: Adobe Flash Player problem (please help!)
                « Reply #12 on: September 20, 2010, 02:54:25 PM »
                i'm not sure what version of internet explorer, but it's 64 bit.
                To find it go to Help > About Internet Explorer. Flash Player does not work with 64 bit browsers at the minute so, you use the standard IE.

                Cassidy624

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                  Re: Adobe Flash Player problem (please help!)
                  « Reply #13 on: September 20, 2010, 04:29:15 PM »
                  i went on that website, and it still didn't work.  i went on the iexplore, uninstalled an re-installed flash, restarting after both, and it still didn't work.

                  Carlos Medrano



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                      jason2074



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                      Re: Adobe Flash Player problem (please help!)
                      « Reply #16 on: September 20, 2010, 06:08:05 PM »
                      Quote
                      Name          AcroIEHlprObj Class
                      Publisher     Adobe Systems, Incorporated
                      Status        Enabled
                      File date     Thursday, May 15, 2003, 12:47 AM
                      Version       6.0.0.878
                      Load time     0.00 s

                      Do you atleast see this type of info. under Manage add-ons?

                      Cassidy624

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                        Re: Adobe Flash Player problem (please help!)
                        « Reply #17 on: September 20, 2010, 06:48:17 PM »
                        nope. even after i installed adobe flash player it didn't show.

                        jason2074



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                        Re: Adobe Flash Player problem (please help!)
                        « Reply #18 on: September 20, 2010, 07:02:59 PM »
                        Have you gone thru your program files to look for an Adobe folder? To verify if its really installed.

                        Cassidy624

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                          Re: Adobe Flash Player problem (please help!)
                          « Reply #19 on: September 20, 2010, 07:07:04 PM »
                          about a million times.  i've been uninstalling and re-installing it about a million times an it never works.

                          Carlos Medrano



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                            Re: Adobe Flash Player problem (please help!)
                            « Reply #20 on: September 20, 2010, 07:35:27 PM »
                            Have you gone thru your program files to look for an Adobe folder? To verify if its really installed.
                            I don't think flash player installs to an Adobe folder in the program files.
                            Do you have Adobe Reader install? If you do that's why you probably see an Adobe folder
                            Do Computers Think for them selfs?
                            If they do tell them to write a report of your mind.

                            Cassidy624

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                              Re: Adobe Flash Player problem (please help!)
                              « Reply #21 on: September 20, 2010, 07:41:14 PM »
                              I know I have the pdf reader installed, and Adobe Download Manager installed also.  I've tried to install flash player, but it never shows after it says that it was installed successfully.

                              jason2074



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                              Re: Adobe Flash Player problem (please help!)
                              « Reply #22 on: September 20, 2010, 08:04:45 PM »
                              Thanks Carlos. :) Just gone thru the folder. I thought of files association. Anyway, how about into flashplayer support and trouble shooting :
                              http://www.adobe.com/support/flashplayer/

                              Cassidy624

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                                Re: Adobe Flash Player problem (please help!)
                                « Reply #23 on: September 20, 2010, 08:11:51 PM »
                                that's the first thing i went to when this happened, and it still doesn't work.

                                JJ 3000



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                                Re: Adobe Flash Player problem (please help!)
                                « Reply #24 on: September 20, 2010, 09:20:28 PM »
                                When you click start then all programs, there should be two internet explorers. Do you see two of them there?
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                                Cassidy624

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                                  Re: Adobe Flash Player problem (please help!)
                                  « Reply #25 on: September 20, 2010, 09:27:58 PM »
                                  yes. there's internet explorer (64-bit) and internet explorer.  flash doesn't work on either one of them.

                                  JJ 3000



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                                  Re: Adobe Flash Player problem (please help!)
                                  « Reply #26 on: September 20, 2010, 09:49:13 PM »
                                  Quote
                                  About a week or two ago, I lost Adobe Flash Player on my laptop.
                                  Did you make any changes to your computer right before this started? Did you install any programs or download anything?


                                  Have you tried system restore yet?
                                  http://www.computerhope.com/issues/ch000589.htm
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                                  Cassidy624

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                                    Re: Adobe Flash Player problem (please help!)
                                    « Reply #27 on: September 20, 2010, 10:05:45 PM »
                                    i don't quite remember if i downloaded anything before this happened.  i did run the system restore to see if it would come back, but it didn't.  do you know if system restore, restores a computer to it's original settings when i was first used or if it only works from the last thing you downloaded?

                                    Cassidy624

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                                      Re: Adobe Flash Player problem (please help!)
                                      « Reply #28 on: September 20, 2010, 10:07:56 PM »
                                      ah. never mind. the article says 90 days.  but yeah, system restore was one of the first things i tried, and i didn't get flash player back.

                                      jbmwx



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                                        Re: Adobe Flash Player problem (please help!)
                                        « Reply #29 on: September 21, 2010, 05:53:48 PM »
                                        I think currently, there is only the 32 bit version of flash player. In that case, 64 bit Internet Explorer can't use it.

                                        But Adobe is rolling out a 64 bit version of flash player so pretty soon 64 bit internet explorer can use it.

                                        I think it's not out yet (unless someone posts me a link verifying i'm wrong).

                                        That should be the reason why you can't see flash videos on 64 bit IE even though you have flash player installed

                                        patio

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                                        Re: Adobe Flash Player problem (please help!)
                                        « Reply #30 on: September 21, 2010, 06:03:09 PM »
                                        Quote
                                        I think currently, there is only the 32 bit version of flash player. In that case, 64 bit Internet Explorer can't use it.

                                        This is inaccurate at best...32bit Flash runs fine on 64bit systems...
                                        Think before hitting the Post button...

                                        Use the Flash uninstaller Here...

                                        Then reboot and reinstall a fresh version...
                                        " Anyone who goes to a psychiatrist should have his head examined. "

                                        Cassidy624

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                                          Re: Adobe Flash Player problem (please help!)
                                          « Reply #31 on: September 21, 2010, 07:15:32 PM »
                                          i have tried uninstalling flash and then installing a fresh version numerous times, and it does not work.  i have tried system restore, and i have tried switching to 32-bit.  nothing is working.

                                          soybean



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                                          Re: Adobe Flash Player problem (please help!)
                                          « Reply #32 on: September 21, 2010, 08:40:18 PM »
                                          Have you tried any web browsers other than IE?

                                          If you go to http://www.adobe.com/software/flash/about/, what does that page tell you?

                                          Cassidy624

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                                            Re: Adobe Flash Player problem (please help!)
                                            « Reply #33 on: September 22, 2010, 04:46:06 AM »
                                            IE is the only web browser I have.  Do you think if I download another browser, flash would work?

                                            soybean



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                                            Re: Adobe Flash Player problem (please help!)
                                            « Reply #34 on: September 22, 2010, 08:02:05 AM »
                                            Yes.  I suggest Firefox since it's an easier transition from IE, but you could also try Chrome or Opera.  I have IE8 and Firefox on my laptop.  Each browser must be separately updated with Flash.  So, having a problem with Flash is one browser does not mean the other browser will have a problem with Flash. 

                                            But, here's something to consider regarding Chrome.  It's bundled with Flash.  In other words, if you download and install Chrome, Flash will is automatically installed at the same time.

                                            Cassidy624

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                                              Re: Adobe Flash Player problem (please help!)
                                              « Reply #35 on: September 22, 2010, 09:33:56 AM »
                                              Yes!!!!!  I installed Chrome and it works!!! Thank you so much :)

                                              jbmwx



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                                                Re: Adobe Flash Player problem (please help!)
                                                « Reply #36 on: September 22, 2010, 12:20:05 PM »
                                                This is inaccurate at best...32bit Flash runs fine on 64bit systems...
                                                Think before hitting the Post button...

                                                Then reboot and reinstall a fresh version...

                                                Patio, I said 64 bit internet explorer can't use 32 bit flash player,

                                                I never said that 64 bit windows can't use 32 bit flash player.

                                                Two different things. Did you read that wrong???
                                                « Last Edit: September 22, 2010, 12:40:36 PM by jbmwx »

                                                patio

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                                                Re: Adobe Flash Player problem (please help!)
                                                « Reply #37 on: September 22, 2010, 02:33:47 PM »
                                                Quote
                                                I said 64 bit internet explorer can't use 32 bit flash player,

                                                And i said it will...
                                                " Anyone who goes to a psychiatrist should have his head examined. "

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                                                Re: Adobe Flash Player problem (please help!)
                                                « Reply #38 on: September 22, 2010, 03:52:07 PM »
                                                And i said it will...

                                                and adobe officially said no  ;D

                                                This post probably gone far enough, I think.

                                                rthompson80819



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                                                Re: Adobe Flash Player problem (please help!)
                                                « Reply #39 on: September 22, 2010, 04:34:25 PM »
                                                and adobeThis post probably gone far enough, I think.

                                                I agree, but I've got to add my two cents worth.

                                                Of all the stuff I've downloaded over the years, I've had more problems with flash than any other program.  I'm sure that's one of the reasons Apple avoids using flash.

                                                I also read today that Adobe stock is at it's lowest level in years. 

                                                And it's all related.

                                                jason2074



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                                                Re: Adobe Flash Player problem (please help!)
                                                « Reply #40 on: September 22, 2010, 06:07:34 PM »
                                                Quote
                                                Adobe is working with Microsoft to resolve Flash Player installation issues with Internet Explorer 7 Protected Mode on Windows Vista.

                                                Note: This issue may affect users with Flash Player 9.0.28.0 and later. Flash Player 9.0.28.0 is the first version to support Windows Vista

                                                http://kb2.adobe.com/cps/401/kb401499.html

                                                The issue is more about installing and viewing flash contents since IE7 on Windows Vista. If this is resolved in this link, there are some solutions presented that may be related or vary on IE8.   

                                                2x3i5x



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                                                Re: Adobe Flash Player problem (please help!)
                                                « Reply #41 on: September 22, 2010, 11:31:41 PM »
                                                on a last note, if everyone were using chrome, then you'd get less issues with flash.

                                                Why Apple doesn't just offer google chrome for people who want flash but otherwise you don't get it. Would that have helped?

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                                                Re: Adobe Flash Player problem (please help!)
                                                « Reply #42 on: September 23, 2010, 03:18:02 AM »
                                                And i said it will...

                                                It can't. In fact no 64-bit program can even load a 32-bit library. That in and of itself is the source of the problem.

                                                Same old stuff that happened with the 16-bit -> 32-bit switch, only now there are a lot more people using PCs on a daily basis.

                                                on a last note, if everyone were using chrome, then you'd get less issues with flash.

                                                Why?
                                                I was trying to dereference Null Pointers before it was cool.

                                                2x3i5x



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                                                Re: Adobe Flash Player problem (please help!)
                                                « Reply #43 on: September 25, 2010, 11:43:47 PM »
                                                It can't. In fact no 64-bit program can even load a 32-bit library. That in and of itself is the source of the problem.

                                                Same old stuff that happened with the 16-bit -> 32-bit switch, only now there are a lot more people using PCs on a daily basis.

                                                Why?

                                                I meant to say, it already comes with flash so you don't need to install it or upgrade it or whatever. It's done for you automatically.