log's attached , don't know what's wrong

[harry 48]

this is what came up below

Internet Explorer is currently running without add-ons
 
   All Internet Explorer add-ons, such as ActiveX controls or toolbars, are turned off. Some webpages might not display correctly.
To continue to your home page, click the Home button.
To browse using add-ons, close Internet Explorer and then start it again.
    Check for the latest Windows updates. 
 
    How do browser add-ons affect my browsing experience? 
 

[Broni]

Don't worry about it now.
Can you access your mail while running IE with no add-ons?

[harry 48]

no access this is what i see

caps lock is off

Try the following hints.
Is the "Caps Lock" or "A" light on your keyboard on?
If so, hit "Caps Lock" key before trying again.
Did you forget or misspell your ID or password?
You can recover your ID and/or password by confirming your private information.
Still having trouble?
Try sign-in help.
Did you forget to include your full Yahoo! ID?
If so, please remember to use your full Yahoo! ID (e.g. [email protected]) to sign in.

Is this your sign-in seal? If it isn't, make sure you're on a legitimate Yahoo! web site.

can't change settings or get into yahoo forum as it needs my e-mail sign in

Change Sign-in Settings
What's this?
Sign in
to Yahoo!
Login Form
Invalid ID or password.
Please try again using your full Yahoo! ID.
                       
Yahoo! ID
 
(e.g. [email protected])

Password
 
 
Keep me signed in
(Uncheck if on a shared computer)

Sign In 
CAPS LOCK is On.
Your Yahoo! password is case sensitive.
I cannot access my account.   |  Help
Don't have a Yahoo! ID?
Create New Account

[Broni]

Harry
See, if you can access your mail through Firefox.
If still no go, restart computer in Safe Mode with Networking and see how it goes there.

[harry 48]

broni , nothing worked  do you think i should ring yahoo i have their freephone number here in n.ireland or is there something else to try , harry

[Broni]

You can give it a shot...

[harry 48]

ok i'll let you know what the result is

[harry 48]

broni i got the problem , i was in touch with yahoo in the states and they stopped my account , don't know why , so i opened up a new one and all is fine , the only thing is i have lost all my contacts in my address book

[Broni]

Unfortunately, I have no idea how to get your address book back in case of Yahoo mail

[harry 48]

ok broni and thanks for your help