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Author Topic: bsod  (Read 10813 times)

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NO.ob

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    bsod
    « on: October 04, 2010, 04:35:45 PM »
    you can move this topic if you want

    i get the bsod: IRQL_NOT_LESS_OR_EQUAL only when i boot up my machine. i have uploaded the .dmp files and any help would be gladly appreciated

    [recovering disk space - old attachment deleted by admin]

    Allan

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    Re: bsod
    « Reply #1 on: October 04, 2010, 04:42:38 PM »
    you can move this topic if you want

    i get the bsod: IRQL_NOT_LESS_OR_EQUAL only when i boot up my machine. i have uploaded the .dmp files and any help would be gladly appreciated
    Gee, Thanks.

    What OS are you running?

    That error is generally caused by bad or conflicting drivers. Update all drivers (get them from the OEM web sites, not from MS Update) and check for a bios flash.

    NO.ob

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      Re: bsod
      « Reply #2 on: October 04, 2010, 04:44:09 PM »
      im running a win7 OP and all my drivers are up to date

      Allan

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      Re: bsod
      « Reply #3 on: October 04, 2010, 04:49:43 PM »
      Download BlueScreenView:
      http://www.nirsoft.net/utils/blue_screen_view.html
      unzip downloaded file and double click on BlueScreenView.exe to run the program.
      when scanning is done, go to EDIT - Select All
      Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
      Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

      Broni


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      Re: bsod
      « Reply #4 on: October 04, 2010, 04:55:05 PM »
      :)

      Azzaboi



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      Re: bsod
      « Reply #5 on: October 04, 2010, 05:53:52 PM »
      This can occur after updating due to a buggy device driver, a virus scanner, system service, or the BIOS.

      "A kernel-mode process or driver attempted to access a memory address to which it did not have permission to access."

      Restart your computer, and press F8 and select 'Last Known Good Configuration' option. This should roll back any bad update.

      If you use a high controlled security virus scanner it's possible to of blocked part of the updating process (due to it's a high restricted area). This is best for your security but messes with updates. If possible, remove third-party device drivers and system services and temporary disable any virus scanners prior to upgrading (make sure your updates are clean and offical first).

      For more information check:
      http://technet.microsoft.com/en-us/library/cc957609.aspx

      ps. Don't worry Allan doesn't bite... much.
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      NO.ob

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        Re: bsod
        « Reply #6 on: October 04, 2010, 07:55:49 PM »
        ==================================================
        Dump File         : 100310-27346-01.dmp
        Crash Time        : 10/3/2010 8:08:59 AM
        Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
        Bug Check Code    : 0x0000000a
        Parameter 1       : 00000000`00000000
        Parameter 2       : 00000000`00000002
        Parameter 3       : 00000000`00000000
        Parameter 4       : fffff800`034ea436
        Caused By Driver  : ntoskrnl.exe
        Caused By Address : ntoskrnl.exe+70740
        File Description  : NT Kernel & System
        Product Name      : Microsoft« Windows« Operating System
        Company           : Microsoft Corporation
        File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
        Processor         : x64
        Computer Name     :
        Full Path         : C:\Windows\Minidump\100310-27346-01.dmp
        Processors Count  : 4
        Major Version     : 15
        Minor Version     : 7600
        ==================================================

        ==================================================
        Dump File         : 093010-28189-01.dmp
        Crash Time        : 9/30/2010 12:10:09 AM
        Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
        Bug Check Code    : 0x0000000a
        Parameter 1       : 00000000`00000110
        Parameter 2       : 00000000`00000002
        Parameter 3       : 00000000`00000001
        Parameter 4       : fffff800`034e6448
        Caused By Driver  : ntoskrnl.exe
        Caused By Address : ntoskrnl.exe+70740
        File Description  : NT Kernel & System
        Product Name      : Microsoft« Windows« Operating System
        Company           : Microsoft Corporation
        File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
        Processor         : x64
        Computer Name     :
        Full Path         : C:\Windows\Minidump\093010-28189-01.dmp
        Processors Count  : 4
        Major Version     : 15
        Minor Version     : 7600
        ==================================================

        ==================================================
        Dump File         : 092810-29094-01.dmp
        Crash Time        : 9/28/2010 7:22:53 AM
        Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
        Bug Check Code    : 0x0000000a
        Parameter 1       : 00000000`00000034
        Parameter 2       : 00000000`00000002
        Parameter 3       : 00000000`00000000
        Parameter 4       : fffff800`034f2436
        Caused By Driver  : ntoskrnl.exe
        Caused By Address : ntoskrnl.exe+70740
        File Description  : NT Kernel & System
        Product Name      : Microsoft« Windows« Operating System
        Company           : Microsoft Corporation
        File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
        Processor         : x64
        Computer Name     :
        Full Path         : C:\Windows\Minidump\092810-29094-01.dmp
        Processors Count  : 4
        Major Version     : 15
        Minor Version     : 7600
        ==================================================
         azzaboi could you clarify what you want me to preform and i havent updated anything latly that im aware of, my computer works fine as long as i shut it down every night, once i put it to sleep or just leave it on for longer then 24 hours or so the next restart will give the same BSOD and it occurs only right after teh win7 animation thing

        Azzaboi



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        Re: bsod
        « Reply #7 on: October 04, 2010, 09:15:13 PM »
        Are you sure your OS hasn't attempted auto-updating which failed?
        Is it continuously occuring?

        So far from what your've told me I assumed you couldn't get place boot,
        however if you can I recommend first checking your virus scanner is compatible with Windows 7.

        Some possible causes / solutions:

        If it's continuously or regularly doing on boot and you can't get past that point, the best option would be to restore your original stable system state and re-update it. When your computer is starting to boot, tapping F8 should display a boot option menu and select 'Last Known Good Configuration'. This should help resolve bad driver issues by rolling them back to when it was working fine.

        or

        If you have a huge amount of memory installed the OS might not be able to handle this, we're talking about hundreds of GBs! I believe there was a hotfix released for this, but surely not an issue unless your doing something extreme.
        http://support.microsoft.com/kb/979903

        or

        If the crash occurs randomly - your computers memory might be damaged / corrupted. When it's reaching and reading the damaged memory it would crash. In which case you should check your memory instead on boot. Find and remove/replace any damaged memory. To do this you can use a memory stress test tool like...

        Windows Memory Diagnostic
        This application from Microsoft you can download and install onto a disc, then boot the computer using it.
        It will take a while but scan your computers memory to check for errors/corruption when accessed.
        http://oca.microsoft.com/en/windiag.asp

        or

        This crash can also be brought on by spyware and adware or virus infections trying to access a memory address they don't have permission to. Ensure your system is clean of malious software, if your still having the issue.

        or

        The crash occurred by an incompatible Virus Scanner attempting to scan the memory causing the crash. Ensure your virus scanner is supported and get an update for it or replace it if not. I'm betting this is a good chance due to the behavour you just described, it's not working with Win7 - right after the win7 animation it will be loaded and start scanning, randomly crashing. Older virus scanners never supported this OS, until it came out and they made newer Windows 7 versions.


        'ntoskrnl.exe' - is the kernel image, a major core component of the operating system.
        Parameter 1: memory address that was referenced improperly
        Parameter 2: IRQL required to access the memory
        Parameter 3: value 0 = read operation / value 1 = write operation
        Parameter 4: address which referenced memory (attempting the access)
        « Last Edit: October 04, 2010, 09:27:17 PM by Azzaboi »
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        Broni


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        Re: bsod
        « Reply #8 on: October 04, 2010, 09:20:22 PM »
        Considering, ntoskrnl.exe is listed at fault, we're not dealing here with any regular driver issue.
        Is the computer bootable?

        I can see BSOD listed on:
        10/3/2010
        9/30/2010
        9/28/2010

        I assume, it doesn't happen on every boot?

        NO.ob

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          Re: bsod
          « Reply #9 on: October 04, 2010, 09:24:20 PM »
          nope it doesnt happen on every boot only when my computer has been on for more then 24 hours

          Broni


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          Re: bsod
          « Reply #10 on: October 04, 2010, 09:50:02 PM »
          Is this laptop, or desktop?
          Do you put it to sleep/hibernate while on overnight?

          Quote
          when my computer has been on for more then 24 hours
          Explain more, please.
          Does it happen, when you try to restart it after long usage, or....?

          NO.ob

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            Re: bsod
            « Reply #11 on: October 04, 2010, 09:56:07 PM »
            its a desktop and i put to sleep every night but when i restart it or shut it down like a few days later it gives me a the BSOD
            for example: Monday and Tuesday i put it to sleep and then i restart the comp on Wednesday i get the BSOD... also if i shut down every night the computer works just fine

            Broni


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            Re: bsod
            « Reply #12 on: October 04, 2010, 10:00:21 PM »
            Can you leave it on tonight after disabling sleep option?
            Restart it tomorrow morning and see, if BSOD will happen.

            NO.ob

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              Re: bsod
              « Reply #13 on: October 04, 2010, 10:11:22 PM »
              ya how do i disable sleep option?

              Broni


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              Re: bsod
              « Reply #14 on: October 04, 2010, 10:16:50 PM »