another Windows 7/NVidia problem

[BC_Programmer]

you don't uninstall the "Standard VGA". having "Standard VGA" basically means "no driver installed" and it's using a fallback driver just so you can see anything.

[sanatana]

you don't uninstall the "Standard VGA". having "Standard VGA" basically means "no driver installed" and it's using a fallback driver just so you can see anything.

yes, I'm clear on that. It's possible that I misunderstood your instructions yesterday when you told me to uninstall the driver before adding the chipset and the new HP driver.

Regardless, the HP driver refuses to install.

[JJ 3000]

What happens when you try to install it? Do you get an error message?

[sanatana]

What happens when you try to install it? Do you get an error message?

no error message, but there is no Windows message of a successful install. Whether or not I restart makes no difference.

[JJ 3000]

Did you install the chipset driver?

[sanatana]

yes

[JJ 3000]

Just to make sure we're doing this right, this is your chipset driver:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-52653-1&lc=en&dlc=en&cc=us&os=2100&product=3636841&sw_lang=

Click on that link and choose download then save it. Once you've got it saved on your computer double click on it to run it. You will need to restart the computer after you've installed the driver.

This is your video driver:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-70238-2&lc=en&dlc=en&cc=us&os=2100&product=3636841&sw_lang=

Click on that link and choose download then save it. Once you've got it saved on your computer double click on it to run it. You will need to restart the computer after you've installed the driver.

If that doesn't work, then i don't know what could be wrong. Maybe someone else here will have some ideas.

[sanatana]

thanx for hanging in there w/me.

will d/l and report back in a few hrs.

[sanatana]

Just to make sure we're doing this right, this is your chipset driver:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-52653-1&lc=en&dlc=en&cc=us&os=2100&product=3636841&sw_lang=

Click on that link and choose download then save it. Once you've got it saved on your computer double click on it to run it. You will need to restart the computer after you've installed the driver.

This is your video driver:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-70238-2&lc=en&dlc=en&cc=us&os=2100&product=3636841&sw_lang=

Click on that link and choose download then save it. Once you've got it saved on your computer double click on it to run it. You will need to restart the computer after you've installed the driver.

If that doesn't work, then i don't know what could be wrong. Maybe someone else here will have some ideas.

downloaded both: chipset install no problem
restart
VGA install returns error message IN A LANGUAGE OTHER THAN ENGLISH. *censored*?

[JJ 3000]

Try this one
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-59557-1&lc=en&dlc=en&cc=us&product=3636841&sw_lang=&os=2100

[sanatana]

Try this one
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-59557-1&lc=en&dlc=en&cc=us&product=3636841&sw_lang=&os=2100

Driver successfully installed but condition persists. Properties of driver returns "Windows has stopped this device because it has reported problems. (Code 43)" which is the same condition that hung us up two days ago.

[johngetter]

Driver successfully installed but condition persists. Properties of driver returns "Windows has stopped this device because it has reported problems. (Code 43)" which is the same condition that hung us up two days ago.

Wow dude pretty much tryed this.

Hey how old is this laptop of yours?

[BC_Programmer]

doesn't look like it has anything to do with windows 7; and is rather related to the failure of the on-board video due to excessive heat:

Most of these consist of an awful lot of heresay and mostly degrade into flames against HP. (And, oddly enough, Nvidia, even though they only made the GPUs that HP integrated into what it seems are agreed to be overall badly cooled laptops).

I imagine it could be driver related, since when windows tries to load the driver it basically fails and tells windows "I can't load, there's something wrong with the hardware" Which can of  course be caused by any number of things; for example, using the reference NVidia drivers with a laptop or integrated video, or the other way around. (usually those flat-out refuse to install, in this case your drivers ARE installing, they just refuse to load afterward).

http://h30434.www3.hp.com/t5/Display-and-video/hp-dv9500-screen-problem/m-p/220825/highlight/true

http://forums.nvidia.com/index.php?showtopic=96155

http://h30434.www3.hp.com/t5/Display-and-video/HP-Pavilion-dv9700-should-also-be-on-the-list-but-it-is-not-even/m-p/269521


If the laptop is still under warranty, I'd give HP a ring, this definitely isn't an unheard of issue.

Hey how old is this laptop of yours?

Look at his first post. it's about a year old.

[johngetter]

doesn't look like it has anything to do with windows 7; and is rather related to the failure of the on-board video due to excessive heat:

Most of these consist of an awful lot of heresay and mostly degrade into flames against HP. (And, oddly enough, Nvidia, even though they only made the GPUs that HP integrated into what it seems are agreed to be overall badly cooled laptops).

I imagine it could be driver related, since when windows tries to load the driver it basically fails and tells windows "I can't load, there's something wrong with the hardware" Which can of  course be caused by any number of things; for example, using the reference NVidia drivers with a laptop or integrated video, or the other way around. (usually those flat-out refuse to install, in this case your drivers ARE installing, they just refuse to load afterward).

http://h30434.www3.hp.com/t5/Display-and-video/hp-dv9500-screen-problem/m-p/220825/highlight/true

http://forums.nvidia.com/index.php?showtopic=96155

http://h30434.www3.hp.com/t5/Display-and-video/HP-Pavilion-dv9700-should-also-be-on-the-list-but-it-is-not-even/m-p/269521


If the laptop is still under warranty, I'd give HP a ring, this definitely isn't an unheard of issue.

Look at his first post. it's about a year old.

Im wondering when they made this model of laptop...not when he purchased it

[sanatana]

doesn't look like it has anything to do with windows 7; and is rather related to the failure of the on-board video due to excessive heat:

Most of these consist of an awful lot of heresay and mostly degrade into flames against HP. (And, oddly enough, Nvidia, even though they only made the GPUs that HP integrated into what it seems are agreed to be overall badly cooled laptops).

I imagine it could be driver related, since when windows tries to load the driver it basically fails and tells windows "I can't load, there's something wrong with the hardware" Which can of  course be caused by any number of things; for example, using the reference NVidia drivers with a laptop or integrated video, or the other way around. (usually those flat-out refuse to install, in this case your drivers ARE installing, they just refuse to load afterward).

http://h30434.www3.hp.com/t5/Display-and-video/hp-dv9500-screen-problem/m-p/220825/highlight/true

http://forums.nvidia.com/index.php?showtopic=96155

http://h30434.www3.hp.com/t5/Display-and-video/HP-Pavilion-dv9700-should-also-be-on-the-list-but-it-is-not-even/m-p/269521

Thanx; I looked at those URLs. They seem to confirm my hypothesis that a motherboard replacement is the only true solution to the problem. Otherwise, whenever I make significant system changes, I'm at risk of this happening a 3rd time.

However, when I look at the cost of having HP replace the MB vis-a-vis buying a new laptop, the latter wins out easily. A quality Core i3 w/ 4GB Ram + 512 VGA is $600. I'd be giving up the larger screen but my intention would be to hook up the new unit to a large external monitor anyway. So, it's ok.

Unless anyone else has an epiphany on this issue, I feeling pretty much done with it. I appreciate everyone's willingness to help.

R