I can't access my programs. A virus stops them.

[roye1943]

I recently received a letter in my Hotmail junk mail informing me that something that I am supposed to have ordered had been shiped and my credit card had been billed. There was a place I was to click if I wanted to see what it was all about. Well I clicked it as I had not ordered anything. Now if I click on a shortcut on my desktop nothing happens and also on my  program list. I am useing windows 2000. Is there anyway to fix this without formating my hard drive?

[Joleen]

I'd boot into safe mode and scan for viruses.  Are you able to get out to the internet?

[Raptor]

You can also try if Ad-aware or Spybot Search & Destroy will help you.

http://www.lavasoftusa.com/ - Ad-aware 6.0 - Free Trial

http://www.safer-networking.org/ - Spybot S&D - Freeware