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Author Topic: Mouse/screen pointer freezes near end of laptop startup  (Read 5281 times)

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DennisT

    Topic Starter


    Beginner
    Mouse/screen pointer freezes near end of laptop startup
    « on: November 12, 2010, 06:00:43 PM »
    Well, Dave, if you're energetic enough to check this post of mine too, this is a very similar, but different laptop.  When I told my wife you fixed the floater laptop, she rushed in with her's that she's not used for about 3 months.  HP 4800, XP Windows.  I fired it up and all looked fine until just after the start screen populated with icons.  Then pointer/mouse pad freezes.  Hard power down and a few restarts produced no better results.  It has AVG, but certainly needs updating.

    This machine has been used at times with external mouse.  I tried that as well.  Nothing.  I can hit numeric key and it toggles light back-and-forth which I read is a good sign.  There is some minimal access to arrow keys being useful, but not entirely. 

    So I guess I need to figure out how to work-around the freeze to get something going.  I once used safe mode, but it's been a long time.

    ??

    Dennis

    DennisT

      Topic Starter


      Beginner
      Re: Mouse/screen pointer freezes near end of laptop startup
      « Reply #1 on: November 12, 2010, 11:49:46 PM »
      After a few attempted restarts, when powered down, I tried the external mouse in a different USB port and it worked when I fired it back up. 

      ??  Beats me.

      Thank you; this request can be closed now.

      Dennis