cant connect to internet

[moneyman]

  i have vista on my laptop.. i have a comcast wireless cable connection ...my computer says i'm connected to my network ..but when I try to connect to yahoo home page or anything (internet explorer) it will start to connect then click off say {internet explorer cannot display the webpage} I press diagnose the problem ...says{your modem or router is not available...whats wrong here   please help

[Broni]

1. Click Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

          cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

      and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.

=============================================================

Go Start>Run ("Start search" in Vista), type in:
cmd
Click OK (hit Enter in Vista).

At Command Prompt, paste this:
ipconfig /all>c:\ipconfig_all.txt&notepad c:\ipconfig_all.txt&exit
Hit Enter.

Copy and paste what you see in Notepad into a Reply here.

[moneyman]

I'm using another computer ,,so I cant paste.... but I'm gonna attempt to type it
best 30 results for cmd/c ping google.com>%temp%\$.$&notepad%temp%\$.$
1. get help for google products
2. notepad frequently asked questions
3. open notepad
4. ping (definition)
5.choose a com port for bluetooth
6. com port (definition)
7. exploring the internet
8.delete temp. internet files
9. 9 windows update error 80072ee7
10. mount or dis mount a drive
11. get help for microsoft hotmail
12. get help for yahoo
13. get help roxio products
14. help for adobe products
15. help for kazaa
16. help for winamp
17. changing remote desktop settings
18. deleting files using disk cleanup
19. change where you back p you files
20. using the command lint tools for network information
21. DNS (Domain Name System): frequently asked questions
22. command Prompt:frequently asked
23. delete a file or folder
24. start
 disk defragmenter
25. how much disk space does system restore require?
26. how can I use my plug and play device in a remote desktop session?
27. freecell: how to play
28. what is a driver
29. Internet explorer 8 keyboard shortcuts
30. create a recovery certificate for encrypted files

 i tried that other thing you told me too (@ start <search type cmd and so forth)---it said I do not have a file containing that and asked if I would like to create one
  what to do now

[Broni]

You did something wrong.
Please, retry.

[Computer_Commando]

You did something wrong.
Please, retry.

Need space between cmd & /c

I'm using another computer ,,so I cant paste.... but I'm gonna attempt to type it
best 30 results for cmd/c ping google.com>%temp%\$.$&notepad%temp%\$.$

[moneyman]

I retried the link...my notepad did pop up ..it read "ping request could not find host google.com. please check the name and try again

[Computer_Commando]

Type this (or clik it) into your browser;  http://192.168.100.1/.
That's the Comcast cable modem address.  If you can see the modem page, the router is connected to the modem.
Try it with the good computer.
No user name or password required.

Type this into your browser;  http://192.168.1.1/.
That's the router address for Cisco/Linksys
Will require user name & password, default password is admin

192.168.0.1 for D-Link
192.168.2.1 for Belkin

[Broni]

That's fine.
I just wanted to know, there is really no connection.

Run a second command from my previous reply.

[moneyman]

I tried that link ...and the results were....I don't known if this is the cite you was referring to
     Status
Status   HW/FW Versions   Event Log   CM State   Advanced
 RF Parameters
Downstream

DCID   Freq   Power   SNR   Modulation   Octets   Correcteds   Uncorrectables
Downstream 1   35   463.75 MHz   4.47 dBmV   35.42 dB   256QAM   6338848605   10   0
Reset FEC Counters
Upstream

UCID   Freq   Power   Channel Type   Symbol Rate   Modulation
Upstream 1   1   31.00 MHz   46.75 dBmV   DOCSIS2.0 (ATDMA)   5120 kSym/s   64QAM
 Status
System Uptime:   10 d: 4 h: 23 m
Computers Detected:   staticCPE(1), dynamicCPE(1)
CM Status:   Telephony-Reg Complete
Time and Date:   Wed 2010-12-08 22:49:38

 Interface Parameters
Interface Name   Provisioned   State   Speed (Mbps)   MAC address
LAN   Enabled   Up   100(Full)   00:15:D1:83:CB:57
CABLE   Enabled   Up   -----   00:15:D1:83:CB:58
MTA   PassWithWarnings   Up   -----   00:15:D1:83:CB:59

© Copyright 2010, ARRIS Group, Inc., All rights reserved.


what should I do

That's fine.
I just wanted to know, there is really no connection.

Run a second command from my previous reply.

now?

That's fine.
I just wanted to know, there is really no connection.

Run a second command from my previous reply.

I dont understand what you mean? please explain more

[Broni]

That's a wrong log....

Go Start>Run ("Start search" in Vista), type in:
cmd
Click OK (hit Enter in Vista).

At Command Prompt, paste this:
ipconfig /all>c:\ipconfig_all.txt&notepad c:\ipconfig_all.txt&exit
Hit Enter.

Copy and paste what you see in Notepad into a Reply here.

[moneyman]

the results were...
"cannot find the c:\ipconfig_all.txt file.
do you want to create a new file?"


what now? 

[Broni]

Make sure, you copy/paste my command, instead of typing it manually.
Try again.

[moneyman]

Im sorry ..But Im communicating with you on another computer because I cant get on line.. so I wouldn't be able to copy and paste.
but Ive tied to type it several ways to try to be sure Im putting it in right..
is there any other thing that could be wrong?

[Broni]

Try again then.
There are two "spaces" in my command, one after first "ipconfig" (before forward slash) and the second one after "notepad".

[moneyman]

when I tried it like that , all it did was exit & nothing else