Author Topic: cant connect to internet (Read 13618 times)

Broni · « **Reply #15 on:** December 12, 2010, 05:40:46 PM »

Go Start and in "Start search" type in:
cmd
Hold SHIFT and CTRL keys, press Enter.

Command windows should open.
Now type my command again and press Enter.

moneyman · « **Reply #16 on:** December 12, 2010, 06:34:29 PM »

Windows IP Configuration

Host Name . . . . . . . . . . . . : POOHRIFIC-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-22-69-07-97-DB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::248d:4d17:483:8091%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.27(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 12, 2010 3:15:48 PM
Lease Expires . . . . . . . . . . : Monday, December 13, 2010 3:15:47 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 335553129
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-1D-F4-93-00-1E-68-B4-90-BB
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1E-68-B4-90-BB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BA99E4ED-4040-42DE-9E34-A9D0B21C0D29}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{64469A5A-C62C-4B0B-B669-3474314F2FE8}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 18:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 19:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BA99E4ED-4040-42DE-9E34-A9D0B21C0D29}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

moneyman · « **Reply #17 on:** December 12, 2010, 06:36:05 PM »

wow i believe we might be getting somewhere now

Quote from: moneyman on December 12, 2010, 06:34:29 PM

Windows IP Configuration

Host Name . . . . . . . . . . . . : POOHRIFIC-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-22-69-07-97-DB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::248d:4d17:483:8091%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.27(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 12, 2010 3:15:48 PM
Lease Expires . . . . . . . . . . : Monday, December 13, 2010 3:15:47 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 335553129
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-1D-F4-93-00-1E-68-B4-90-BB
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1E-68-B4-90-BB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BA99E4ED-4040-42DE-9E34-A9D0B21C0D29}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{64469A5A-C62C-4B0B-B669-3474314F2FE8}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 18:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 19:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BA99E4ED-4040-42DE-9E34-A9D0B21C0D29}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Broni · « **Reply #18 on:** December 12, 2010, 07:13:00 PM »

Your wireless settings are fine.

Try this command now:
cmd /c ping 74.125.19.99>%temp%\$.$&notepad %temp%\$.$

and press Enter.

Post resulting log.

moneyman · « **Reply #19 on:** December 12, 2010, 07:39:09 PM »

Pinging 74.125.19.99 with 32 bytes of data:

Reply from 192.168.1.27: Destination host unreachable.

Request timed out.

Reply from 192.168.1.27: Destination host unreachable.

Request timed out.

Ping statistics for 74.125.19.99:

Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),

Broni · « **Reply #20 on:** December 12, 2010, 07:45:40 PM »

Do you have some spare ethernet cable, so you can physically connect your laptop to the router?
If so, post fresh "ping" log.

moneyman · « **Reply #21 on:** December 13, 2010, 03:54:43 PM »

yes...how do I post a fresh ping?

Broni · « **Reply #22 on:** December 13, 2010, 03:59:54 PM »

My reply #18

Computer_Commando · « **Reply #23 on:** December 13, 2010, 04:18:41 PM »

Let's establish that this router is communicating with the cable modem. BTW, I have Comcast with Motorola Surfboard 5120 & Linksys router (no wireless). If you type this or click this & it doesn't work, router is not connected to modem. All Motorola & most other cable modems use this address.
http://192.168.100.1/.

Is your other computer (the one that's working) connected to the same router with an ethernet cable or is it connected to the cable modem with a USB cable? You can't user both the ethernet & USB on a cable modem.

EDIT
See this from above:
Connection-specific DNS Suffix . :
It should say: Connection-specific DNS Suffix: xxx.xxx.comcast.net

This says router is not communicating with modem.

moneyman · « **Reply #24 on:** December 13, 2010, 04:47:23 PM »

Pinging 74.125.19.99 with 32 bytes of data:

Reply from 74.125.19.99: bytes=32 time=89ms TTL=52

Reply from 74.125.19.99: bytes=32 time=89ms TTL=52

Reply from 74.125.19.99: bytes=32 time=87ms TTL=52

Reply from 74.125.19.99: bytes=32 time=87ms TTL=52

Ping statistics for 74.125.19.99:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 87ms, Maximum = 89ms, Average = 88ms

Computer_Commando · « **Reply #25 on:** December 13, 2010, 04:49:52 PM »

Would you like to tell us what you did? Then we can mark this solved. It's working now.

moneyman · « **Reply #26 on:** December 13, 2010, 04:53:01 PM »

now that Im connected diretly with the ethernet cable, I can log on fine

Quote from: moneyman on December 13, 2010, 04:47:23 PM

Pinging 74.125.19.99 with 32 bytes of data:

Reply from 74.125.19.99: bytes=32 time=89ms TTL=52

Reply from 74.125.19.99: bytes=32 time=89ms TTL=52

Reply from 74.125.19.99: bytes=32 time=87ms TTL=52

Reply from 74.125.19.99: bytes=32 time=87ms TTL=52

Ping statistics for 74.125.19.99:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 87ms, Maximum = 89ms, Average = 88ms

Broni · « **Reply #27 on:** December 13, 2010, 04:59:37 PM »

Good. Your wired connection is perfect.

Try to reinstall wireless driver, or....your router may have an issue with its wireless part.
If reinstalling driver won't help, it'd be a good idea to invite a friend with a laptop and see, if he can connect.

Computer_Commando · « **Reply #28 on:** December 13, 2010, 05:00:42 PM »

1. Same router, wired connection works, wireless connection does not work?
Must be a setting in the router blocking wireless to the WAN connection (the cable from the router to the modem).
2. What is make & model or router?

moneyman · « **Reply #29 on:** December 13, 2010, 05:48:01 PM »

Netgear
wireless-n 150 router wnr1000
made by Anatel

Computer Hope Forum

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Author Topic: cant connect to internet (Read 13618 times)

Broni

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moneyman

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moneyman

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Broni

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moneyman

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Broni

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moneyman

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Broni

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Computer_Commando

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moneyman

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Computer_Commando

Re: cant connect to internet

moneyman

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Broni

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Computer_Commando

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moneyman

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