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Author Topic: Toshiba Laptop....Application cannot be executed. The file *** is infected.  (Read 12838 times)

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82Grad

    Topic Starter


    Rookie

    • Experience: Familiar
    • OS: Windows Vista
    I'm Desperately needing help and am need of SuperDave's or equal assistance!

    EVERY program I try to run has the following message;

    Application cannot be executed. The file *** is infected.

    What do I do?

    Allan

    • Moderator

    • Mastermind
    • Thanked: 1260
    • Experience: Guru
    • OS: Windows 10
    Please follow the instructions in the following link and post your logs:
    http://www.computerhope.com/forum/index.php/topic,46313.0.html

    82Grad

      Topic Starter


      Rookie

      • Experience: Familiar
      • OS: Windows Vista
      I am already running into problems. On step 2: House cleaning; I'm getting the following message after the program tries to open then closes quickly;

      Application cannot be executed. The file ccleaner.exe is infected. Do you want to activate your antivirus software now?


      beardyewan



        Starter

        • Experience: Beginner
        • OS: Unknown
        I'm getting the same issue. Does protectep.com ring a bell?

        SuperDave

        • Malware Removal Specialist
        • Moderator


        • Genius
        • Thanked: 1020
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        • Experience: Expert
        • OS: Windows 10
        Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

        1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
        2. The fixes are specific to your problem and should only be used for this issue on this machine.
        3. If you don't know or understand something, please don't hesitate to ask.
        4. Please DO NOT run any other tools or scans while I am helping you.
        5. It is important that you reply to this thread. Do not start a new topic.
        6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
        7. Absence of symptoms does not mean that everything is clear.

        If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.

        Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
        Save Rkill to your desktop.

        There are 3 different versions. If one of them won't run then download and try to run the other one.
         
        Vista and Win7 users need to right click Rkill and choose Run as Administrator
         

        You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

        * Rkill.exe
        * Rkill.com
        * Rkill.scr

        Once you've gotten one of them to run then try to immediately run the following.

        *****************************************************
        SUPERAntiSpyware

        If you already have SUPERAntiSpyware be sure to check for updates before scanning!


        Download SuperAntispyware Free Edition (SAS)
        * Double-click the icon on your desktop to run the installer.
        * When asked to Update the program definitions, click Yes
        * If you encounter any problems while downloading the updates, manually download and unzip them from here
        * Next click the Preferences button.

        •Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts
        * Click the Scanning Control tab.
        * Under Scanner Options make sure only the following are checked:

        •Close browsers before scanning
        •Scan for tracking cookies
        •Terminate memory threats before quarantining
        Please leave the others unchecked

        •Click the Close button to leave the control center screen.

        * On the main screen click Scan your computer
        * On the left check the box for the drive you are scanning.
        * On the right choose Perform Complete Scan
        * Click Next to start the scan. Please be patient while it scans your computer.
        * After the scan is complete a summary box will appear. Click OK
        * Make sure everything in the white box has a check next to it, then click Next
        * It will quarantine what it found and if it asks if you want to reboot, click Yes

        •To retrieve the removal information please do the following:
        •After reboot, double-click the SUPERAntiSpyware icon on your desktop.
        •Click Preferences. Click the Statistics/Logs tab.

        •Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

        •It will open in your default text editor (preferably Notepad).
        •Save the notepad file to your desktop by clicking (in notepad) File > Save As...

        * Save the log somewhere you can easily find it. (normally the desktop)
        * Click close and close again to exit the program.
        *Copy and Paste the log in your post.
        *****************************************
        Please download Malwarebytes Anti-Malware from here.
        Double Click mbam-setup.exe to install the application.
        • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
        • If an update is found, it will download and install the latest version.
        • Once the program has loaded, select "Perform Full Scan", then click Scan.
        • The scan may take some time to finish,so please be patient.
        • When the scan is complete, click OK, then Show Results to view the results.
        • Make sure that everything is checked, and click Remove Selected.
        • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
        • Please save the log to a location you will remember.
        • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
        • Copy and paste the entire report in your next reply.
        Extra Note:

        If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
        ************************************************
        Download Security Check by screen317 from one of the following links and save it to your desktop.

        Link 1
        Link 2

        * Unzip SecurityCheck.zip and a folder named Security Check should appear.
        * Open the Security Check folder and double-click Security Check.bat
        * Follow the on-screen instructions inside of the black box.
        * A Notepad document should open automatically called checkup.txt
        * Post the contents of that document in your next reply.

        Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
        Windows 8 and Windows 10 dual boot with two SSD's

        82Grad

          Topic Starter


          Rookie

          • Experience: Familiar
          • OS: Windows Vista
          Your help is GREATLY appreciated!!!

          Here is the log from the SUPERAntiSpyware...

          http://www.superantispyware.com

          Generated 01/24/2011 at 04:10 PM

          Application Version : 4.48.1000

          Core Rules Database Version : 6247
          Trace Rules Database Version: 4059

          Scan type       : Complete Scan
          Total Scan Time : 02:24:17

          Memory items scanned      : 648
          Memory threats detected   : 0
          Registry items scanned    : 9017
          Registry threats detected : 0
          File items scanned        : 190391
          File threats detected     : 12

          Malware.Trace
             C:\Users\dlcriss\AppData\Local\SYSSVC.EXE

          Adware.Tracking Cookie
             C:\Users\Daniel Criss\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
             C:\Users\Daniel Criss\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
             C:\Users\Daniel Criss\AppData\Roaming\Microsoft\Windows\Cookies\Low\daniel_criss@adrevolver[2].txt
             C:\Users\Daniel Criss\AppData\Roaming\Microsoft\Windows\Cookies\Low\daniel_criss@atdmt[2].txt
             C:\Users\Daniel Criss\AppData\Roaming\Microsoft\Windows\Cookies\Low\daniel_criss@doubleclick[1].txt
             C:\Users\Daniel Criss\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
             C:\Users\Daniel Criss\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
             C:\Users\Daniel Criss\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
             C:\Users\Daniel Criss\AppData\Roaming\Microsoft\Windows\Cookies\Low\daniel_criss@questionmarket[1].txt
             C:\Users\Daniel Criss\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
             C:\Users\Daniel Criss\AppData\Roaming\Microsoft\Windows\Cookies\Low\daniel_criss@specificclick[1].txt

          82Grad

            Topic Starter


            Rookie

            • Experience: Familiar
            • OS: Windows Vista
            Here is the next log...

            Malwarebytes' Anti-Malware 1.50.1.1100
            www.malwarebytes.org

            Database version: 5591

            Windows 6.0.6001 Service Pack 1
            Internet Explorer 7.0.6001.18000

            1/24/2011 8:35:54 PM
            mbam-log-2011-01-24 (20-34-45).txt

            Scan type: Full scan (C:\|D:\|)
            Objects scanned: 332796
            Time elapsed: 1 hour(s), 9 minute(s), 59 second(s)

            Memory Processes Infected: 0
            Memory Modules Infected: 0
            Registry Keys Infected: 1
            Registry Values Infected: 2
            Registry Data Items Infected: 0
            Folders Infected: 0
            Files Infected: 0

            Memory Processes Infected:
            (No malicious items detected)

            Memory Modules Infected:
            (No malicious items detected)

            Registry Keys Infected:
            HKEY_CURRENT_USER\Software\ndo8thb2ikwe (Malware.Trace) -> No action taken.

            Registry Values Infected:
            HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Load (Trojan.Agent) -> Value: Load -> No action taken.
            HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer (PUM.Bad.Proxy) -> Value: ProxyServer -> No action taken.

            Registry Data Items Infected:
            (No malicious items detected)

            Folders Infected:
            (No malicious items detected)

            Files Infected:
            (No malicious items detected)

            82Grad

              Topic Starter


              Rookie

              • Experience: Familiar
              • OS: Windows Vista
              And now the security check log.... (one additional note, my browsers; firefox nor IE, aren't loading pages. I'm working these downloads through a desktop).

              Thanks again!

               Results of screen317's Security Check version 0.99.8 
               Windows Vista Service Pack 1 (UAC is disabled!)
               Out of date service pack!![/b]
               Internet Explorer 7 Out of date!
              ``````````````````````````````
              Antivirus/Firewall Check:

               Windows Firewall Disabled! 
               Trend Micro Client/Server Security Agent 
               Microsoft Security Essentials   
               WMI entry may not exist for antivirus; attempting automatic update.
               Microsoft Security Essentials successfully updated!
              ```````````````````````````````
              Anti-malware/Other Utilities Check:

               Malwarebytes' Anti-Malware   
               CCleaner     
               Java(TM) 6 Update 18 
               Java(TM) 6 Update 3 
               Java(TM) 6 Update 7 
               Out of date Java installed!
               Adobe Flash Player 10.1.102.64 
              Adobe Reader 9.4.0
              Out of date Adobe Reader installed!
              ````````````````````````````````
              Process Check: 
              objlist.exe by Laurent

               Windows Defender MSMpEng.exe
               Microsoft Security Essentials msseces.exe
              ``````````End of Log````````````

              82Grad

                Topic Starter


                Rookie

                • Experience: Familiar
                • OS: Windows Vista
                FYI -  ;D

                I'm back online! I have reset the proxy settings, and both Firefox & IE are working.

                So far things are running very smoothly, thanks!!!

                SuperDave

                • Malware Removal Specialist
                • Moderator


                • Genius
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                • Experience: Expert
                • OS: Windows 10
                Please run MBAM again and, this time, fix the selected items.Please post the log.

                Update Your Java (JRE)

                Old versions of Java have vulnerabilities that malware can use to infect your system.


                First Verify your Java Version

                If there are any other version(s) installed then update now.

                Get the new version (if needed)

                If your version is out of date install the newest version of the Sun Java Runtime Environment.

                Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

                Be sure to close ALL open web browsers before starting the installation.

                Remove any old versions

                1. Download JavaRa and unzip the file to your Desktop.
                2. Open JavaRA.exe and choose Remove Older Versions
                3. Once complete exit JavaRA.
                4. Run CCleaner.

                Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
                *************************************************
                Please download the newest version of Adobe Acrobat Reader from Adobe.com

                Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
                Go to the Control Panel and enter Add or Remove Programs.
                Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

                Once old versions are gone, please install the newest version.
                Windows 8 and Windows 10 dual boot with two SSD's

                82Grad

                  Topic Starter


                  Rookie

                  • Experience: Familiar
                  • OS: Windows Vista
                  Here is the latest MBAM log...

                  Malwarebytes' Anti-Malware 1.50.1.1100
                  www.malwarebytes.org

                  Database version: 5591

                  Windows 6.0.6001 Service Pack 1
                  Internet Explorer 7.0.6001.18000

                  1/25/2011 7:32:26 PM
                  mbam-log-2011-01-25 (19-32-26).txt

                  Scan type: Full scan (C:\|D:\|)
                  Objects scanned: 332928
                  Time elapsed: 1 hour(s), 28 minute(s), 7 second(s)

                  Memory Processes Infected: 0
                  Memory Modules Infected: 0
                  Registry Keys Infected: 0
                  Registry Values Infected: 0
                  Registry Data Items Infected: 0
                  Folders Infected: 0
                  Files Infected: 0

                  Memory Processes Infected:
                  (No malicious items detected)

                  Memory Modules Infected:
                  (No malicious items detected)

                  Registry Keys Infected:
                  (No malicious items detected)

                  Registry Values Infected:
                  (No malicious items detected)

                  Registry Data Items Infected:
                  (No malicious items detected)

                  Folders Infected:
                  (No malicious items detected)

                  Files Infected:
                  (No malicious items detected)

                  82Grad

                    Topic Starter


                    Rookie

                    • Experience: Familiar
                    • OS: Windows Vista
                    I have completed your latest instructions.

                    Anything else?

                     

                    SuperDave

                    • Malware Removal Specialist
                    • Moderator


                    • Genius
                    • Thanked: 1020
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                    • Experience: Expert
                    • OS: Windows 10
                    Download ComboFix by sUBs from one of the below links.  Be sure to save it to the Desktop.

                    link # 1
                    Link # 2

                    Close any open web browsers (Firefox, Internet Explorer, etc) before starting ComboFix.

                    Temporarily disable your anti-virus, and any anti-spyware real-time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

                    Right-click combofix.exe and select Run as Administrator and follow the prompts.
                    When finished, ComboFix will produce a log for you.
                    Post the ComboFix log and a new HijackThis log in your next reply.

                    NOTE: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

                    Remember to re-enable your anti-virus and anti-spyware protection when ComboFix is complete.
                    Windows 8 and Windows 10 dual boot with two SSD's

                    82Grad

                      Topic Starter


                      Rookie

                      • Experience: Familiar
                      • OS: Windows Vista
                      Here is the ComboFix log... However, maybe I missed something, but what is the HijackThis program?



                      ComboFix 11-01-25.05 - dlcriss 01/26/2011  18:56:53.4.2 - x86
                      Microsoft® Windows Vista™ Ultimate   6.0.6001.1.1252.1.1033.18.3061.1709 [GMT -5:00]
                      Running from: c:\users\dlcriss\Desktop\ComboFix.exe
                      AV: Microsoft Security Essentials *Disabled/Updated* {BF5CEBDC-F2D3-7540-343C-F0CE11FD6E66}
                      AV: Trend Micro Client/Server Security Agent Antivirus *Disabled/Updated* {48929DFC-7A52-A34F-8351-C4DBEDBD9C50}
                      FW: Trend Micro Personal Firewall *Disabled* {70A91CD9-303D-A217-A80E-6DEE136EDB2B}
                      SP: Microsoft Security Essentials *Disabled/Updated* {043D0A38-D4E9-7ACE-0E8C-CBBC6A7A24DB}
                      SP: Trend Micro Client/Server Security Agent Anti-spyware *Disabled/Updated* {F3F37C18-5C68-ACC1-B9E1-FFA9963AD6ED}
                      SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
                      .

                      (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
                      .

                      C:\Install.exe
                      c:\programdata\Microsoft\Network\Downloader\qmgr0.dat
                      c:\programdata\Microsoft\Network\Downloader\qmgr1.dat
                      c:\users\dlcriss\GoToAssistDownloadHelper.exe

                      ----- BITS: Possible infected sites -----

                      hxxp://rwps-lpi1
                      .
                      (((((((((((((((((((((((((   Files Created from 2010-12-27 to 2011-01-27  )))))))))))))))))))))))))))))))
                      .

                      2011-01-27 00:03 . 2011-01-27 00:04   --------   d-----w-   c:\users\dlcriss\AppData\Local\temp
                      2011-01-27 00:03 . 2011-01-27 00:03   --------   d-----w-   c:\windows\system32\config\systemprofile\AppData\Local\temp
                      2011-01-27 00:03 . 2011-01-27 00:03   --------   d-----w-   c:\users\Public\AppData\Local\temp
                      2011-01-27 00:03 . 2011-01-27 00:03   --------   d-----w-   c:\users\Default\AppData\Local\temp
                      2011-01-27 00:03 . 2011-01-27 00:03   --------   d-----w-   c:\users\Daniel Criss\AppData\Local\temp
                      2011-01-26 23:48 . 2011-01-26 23:48   28752   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{3AD66EDC-075A-4B28-BF16-24C153C97375}\MpKslf344e6ae.sys
                      2011-01-26 23:48 . 2011-01-13 09:41   5890896   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{3AD66EDC-075A-4B28-BF16-24C153C97375}\mpengine.dll
                      2011-01-26 00:51 . 2011-01-26 00:51   --------   d-----w-   c:\program files\Common Files\Java
                      2011-01-26 00:50 . 2011-01-26 00:49   472808   ----a-w-   c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
                      2011-01-26 00:50 . 2011-01-26 00:49   472808   ----a-w-   c:\windows\system32\deployJava1.dll
                      2011-01-24 18:20 . 2011-01-24 18:20   --------   d-----w-   c:\users\dlcriss\AppData\Roaming\SUPERAntiSpyware.com
                      2011-01-24 18:20 . 2011-01-24 18:20   --------   d-----w-   c:\programdata\SUPERAntiSpyware.com
                      2011-01-24 18:19 . 2011-01-24 18:40   --------   d-----w-   c:\program files\SUPERAntiSpyware
                      2011-01-24 16:41 . 2011-01-24 16:41   --------   d-----w-   c:\program files\CCleaner
                      2011-01-03 00:12 . 2011-01-12 21:22   --------   d-----w-   c:\program files\Common Files\Symantec Shared

                      .
                      ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
                      .
                      2011-01-13 09:41 . 2010-07-02 04:05   5890896   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
                      2010-12-20 23:09 . 2010-06-28 06:03   38224   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
                      2010-12-20 23:08 . 2010-06-28 06:03   20952   ----a-w-   c:\windows\system32\drivers\mbam.sys
                      2010-12-09 14:24 . 2010-12-09 14:24   644360   ----a-w-   c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
                      2010-11-29 22:38 . 2010-11-29 22:38   94208   ----a-w-   c:\windows\system32\QuickTimeVR.qtx
                      2010-11-29 22:38 . 2010-11-29 22:38   69632   ----a-w-   c:\windows\system32\QuickTime.qts
                      2010-11-10 04:33 . 2010-12-09 22:39   6273872   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Updates\mpengine.dll
                      2010-11-03 18:09 . 2010-11-03 18:09   37376   ----a-w-   c:\windows\system32\libusb0.dll
                      2010-11-03 18:09 . 2010-11-03 18:09   21504   ----a-w-   c:\windows\system32\drivers\libusb0.sys
                      .

                      (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
                      .
                      .
                      *Note* empty entries & legit default entries are not shown
                      REGEDIT4

                      [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
                      "SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-01-13 2424560]

                      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
                      "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-12-06 1029416]
                      "NDSTray.exe"="NDSTray.exe" [BU]
                      "HotSync"="c:\program files\PalmSource\Desktop\HotSync.exe" [BU]
                      "FaxCenterServer"="c:\program files\Lexmark Fax Solutions\fm3032.exe" [2009-01-29 320168]
                      "MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2009-09-26 185640]
                      "MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-09-15 1094224]
                      "Mobile Connectivity Suite"="c:\program files\HTC\HTC Sync\Application Launcher\Application Launcher.exe" [2009-11-19 598016]
                      "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
                      "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]
                      "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
                      "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2010-11-10 35736]
                      "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]

                      c:\users\dlcriss\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
                      PdaNet Desktop.lnk - c:\program files\PdaNet for Android\PdaNetPC.exe [2010-9-4 473616]

                      c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
                      BlackBerry Desktop Redirector.lnk - c:\program files\Research In Motion\BlackBerry\Redirector.exe [2005-8-22 1306730]
                      Desktop Manager.lnk - c:\program files\Research In Motion\BlackBerry\DesktopMgr.exe [2005-8-18 929886]
                      HotSync Manager.lnk - c:\program files\Palm\Hotsync.exe [2008-1-3 1392640]

                      [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
                      "EnableLUA"= 0 (0x0)
                      "EnableUIADesktopToggle"= 0 (0x0)
                      "DisableCAD"= 1 (0x1)

                      [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
                      "NoSMBalloonTip"= 1 (0x1)

                      [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
                      2010-10-25 14:50   16680   ----a-w-   c:\program files\Citrix\GoToAssist\570\g2awinlogon.dll

                      [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
                      "aux"=wdmaud.drv

                      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
                      @="Service"

                      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sr.sys]
                      @="FSFilter System Recovery"

                      [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^SmartDeviceMonitor for Client.lnk]
                      path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\SmartDeviceMonitor for Client.lnk
                      backup=c:\windows\pss\SmartDeviceMonitor for Client.lnk.CommonStartup
                      backupExtension=.CommonStartup

                      [HKLM\~\startupfolder\C:^Users^dlcriss^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^MEMonitor.lnk]
                      path=c:\users\dlcriss\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MEMonitor.lnk
                      backup=c:\windows\pss\MEMonitor.lnk.Startup
                      backupExtension=.Startup

                      [HKLM\~\startupfolder\C:^Users^dlcriss^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
                      path=c:\users\dlcriss\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
                      backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup
                      backupExtension=.Startup

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
                      %ProgramFiles%\Windows Defender\MSASCui.exe -hide [X]

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
                      2010-11-10 17:49   932288   ----a-w-   c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Camera Assistant Software]
                      2007-10-26 00:41   413696   ----a-w-   c:\program files\Camera Assistant Software for Toshiba\traybar.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CompanionLink]
                      2010-03-12 19:10   15663104   ----a-w-   c:\program files\CompanionLink for Google\CompanionLink.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray.exe]
                      2008-01-19 06:33   125952   ----a-w-   c:\windows\ehome\ehtray.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HDMICtrlMan]
                      2008-01-25 20:43   716800   ----a-w-   c:\program files\Toshiba\HDMICtrlMan\HDMICtrlMan.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
                      2008-02-05 15:24   154136   ----a-w-   c:\windows\System32\hkcmd.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
                      2008-02-05 15:24   141848   ----a-w-   c:\windows\System32\igfxtray.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
                      2010-12-13 22:16   421160   ----a-w-   c:\program files\iTunes\iTunesHelper.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\JobHisInit]
                      2007-08-30 19:08   229481   ----a-w-   c:\program files\RDS\RMClient\JobHisInit.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxdnamon]
                      2009-01-29 15:43   16040   ----a-w-   c:\program files\Lexmark 2600 Series\lxdnamon.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxdnmon.exe]
                      2009-01-29 15:43   660136   ----a-w-   c:\program files\Lexmark 2600 Series\lxdnmon.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Mobile Connectivity Suite]
                      2009-11-19 21:19   598016   ----a-r-   c:\program files\HTC\HTC Sync\Application Launcher\Application Launcher.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MplSetUp]
                      2007-08-30 19:30   49254   ----a-w-   c:\program files\RDS\RMClient\MplSetUp.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OfficeScanNT Monitor]
                      2009-06-02 20:54   935208   ----a-w-   c:\program files\Trend Micro\Client Server Security Agent\PccNTMon.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PalmTether]
                      2006-02-09 04:16   143360   ----a-w-   c:\program files\PalmTether\TetherApp.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
                      2008-02-05 15:24   129560   ----a-w-   c:\windows\System32\igfxpers.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
                      2010-11-29 22:38   421888   ----a-w-   c:\program files\QuickTime\QTTask.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
                      2008-01-29 22:51   4911104   ----a-w-   c:\windows\RtHDVCpl.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sidebar]
                      2008-01-19 06:33   1233920   ----a-w-   c:\program files\Windows Sidebar\sidebar.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
                      2010-05-14 16:44   248552   ----a-w-   c:\program files\Common Files\Java\Java Update\jusched.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TOSCDSPD]
                      2008-07-04 19:51   430080   ----a-w-   c:\program files\Toshiba\TOSCDSPD\TOSCDSPD.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TRCMan]
                      2008-01-11 20:10   692224   ----a-w-   c:\program files\Toshiba\TRCMan\TRCMan.exe

                      R2 gupdate1c9cde2a7a8b60;Google Update Service (gupdate1c9cde2a7a8b60);c:\program files\Google\Update\GoogleUpdate.exe [2009-05-06 133104]
                      R3 HTCAND32;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys [2009-06-10 24576]
                      R3 LJPGWLSTWCLPX;LJPGWLSTWCLPX;c:\users\dlcriss\AppData\Local\Temp\LJPGWLSTWCLPX.exe

                      R3 pnetmdm;PdaNet Modem;c:\windows\system32\DRIVERS\pnetmdm.sys [2006-09-28 9472]
                      R3 TUVCGX;TUVCGX;c:\users\dlcriss\AppData\Local\Temp\TUVCGX.exe

                      R4 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2007-12-25 40960]
                      R4 lxdn_device;lxdn_device;c:\windows\system32\lxdncoms.exe [2008-02-27 594600]
                      R4 PMObserv;PMObserv;c:\windows\system32\PMObserv.exe [2008-01-29 245907]
                      R4 TmPfw;Trend Micro Client/Server Security Agent Personal Firewall;c:\program files\Trend Micro\Client Server Security Agent\TmPfw.exe [2009-03-11 497008]
                      R4 TmProxy;Trend Micro Client/Server Security Agent Proxy Service;c:\program files\Trend Micro\Client Server Security Agent\TmProxy.exe [2009-03-11 685320]
                      R4 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-03 126976]
                      S1 MpKslf344e6ae;MpKslf344e6ae;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{3AD66EDC-075A-4B28-BF16-24C153C97375}\MpKslf344e6ae.sys [2011-01-26 28752]
                      S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
                      S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-05-10 67656]
                      S1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;c:\windows\system32\DRIVERS\tmlwf.sys [2009-03-10 145936]
                      S2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [2009-09-26 189736]
                      S2 NovacomD;Palm Novacom;c:\program files\Palm, Inc\novacom\x86\novacomd.exe [2010-01-12 33792]
                      S2 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [2008-04-01 52240]
                      S2 TmFilter;Trend Micro Filter;c:\program files\Trend Micro\Client Server Security Agent\TmXPFlt.sys [2009-12-04 230928]
                      S2 TmPreFilter;Trend Micro PreFilter;c:\program files\Trend Micro\Client Server Security Agent\TmPreFlt.sys [2009-12-04 36368]
                      S2 tmwfp;Trend Micro WFP Callout Driver;c:\windows\system32\DRIVERS\tmwfp.sys [2009-03-10 256528]
                      S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2006-11-20 7168]
                      S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2010-03-26 42368]
                      S3 Net6IM;Net6;c:\windows\system32\DRIVERS\net6im51.sys [2008-03-11 49008]
                      S3 palmmdm;Palm Modem;c:\windows\system32\DRIVERS\palmmdm.sys [2006-01-30 9728]
                      S3 pneteth;PdaNet Broadband;c:\windows\system32\DRIVERS\pneteth.sys [2010-09-02 13312]


                      --- Other Services/Drivers In Memory ---

                      *NewlyCreated* - MPKSLF344E6AE

                      [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
                      HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
                      .
                      Contents of the 'Scheduled Tasks' folder

                      2011-01-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
                      - c:\program files\Google\Update\GoogleUpdate.exe [2009-05-06 00:31]

                      2011-01-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
                      - c:\program files\Google\Update\GoogleUpdate.exe [2009-05-06 00:31]

                      2011-01-12 c:\windows\Tasks\Norton Security Scan for dlcriss.job
                      - c:\program files\Norton Security Scan\Engine\3.0.0.103\Nss.exe [2010-12-27 07:25]

                      2011-01-27 c:\windows\Tasks\User_Feed_Synchronization-{81085AE7-8547-4CAF-8B7B-7C7862EF7B5C}.job
                      - c:\windows\system32\msfeedssync.exe [2008-07-29 06:33]

                      2011-01-26 c:\windows\Tasks\User_Feed_Synchronization-{D7F2A065-E402-48FD-AC2A-B89E2DC633E8}.job
                      - c:\windows\system32\msfeedssync.exe [2008-07-29 06:33]
                      .
                      .
                      ------- Supplementary Scan -------
                      .
                      uInternet Settings,ProxyOverride = <local>
                      FF - ProfilePath - c:\users\dlcriss\AppData\Roaming\Mozilla\Firefox\Profiles\vr2198ur.default\
                      FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
                      FF - prefs.js: network.proxy.http - 127.0.0.1
                      FF - prefs.js: network.proxy.http_port - 58970
                      FF - prefs.js: network.proxy.type - 4
                      FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
                      FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
                      FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
                      FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
                      FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
                      FF - Ext: Google Gears: {000a9d1c-beef-4f90-9363-039d445309b8} - c:\program files\Google\Google Gears\Firefox
                      FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
                      FF - Ext: vShare: vshare@toolbar - %profile%\extensions\vshare@toolbar
                      .
                      - - - - ORPHANS REMOVED - - - -

                      MSConfigStartUp-00TCrdMain - %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
                      MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe
                      MSConfigStartUp-HSON - %ProgramFiles%\TOSHIBA\TBS\HSON.exe
                      MSConfigStartUp-SmoothView - %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
                      MSConfigStartUp-TPwrMain - %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE



                      **************************************************************************

                      catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
                      Rootkit scan 2011-01-26 19:04
                      Windows 6.0.6001 Service Pack 1 NTFS

                      scanning hidden processes ... 

                      scanning hidden autostart entries ...

                      scanning hidden files ... 

                      scan completed successfully
                      hidden files: 0

                      **************************************************************************
                      .
                      --------------------- LOCKED REGISTRY KEYS ---------------------

                      [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
                      @Denied: (A 2) (Everyone)
                      @="FlashBroker"
                      "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"

                      [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
                      "Enabled"=dword:00000001

                      [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
                      @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"

                      [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
                      @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

                      [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
                      @Denied: (A 2) (Everyone)
                      @="IFlashBroker4"

                      [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
                      @="{00020424-0000-0000-C000-000000000046}"

                      [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
                      @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
                      "Version"="1.0"

                      [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
                      @Denied: (A) (Users)
                      @Denied: (A) (Everyone)
                      @Allowed: (B 1 2 3 4 5) (S-1-5-20)
                      "BlindDial"=dword:00000000
                      "MSCurrentCountry"=dword:000000b5

                      [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
                      @Denied: (A) (Users)
                      @Denied: (A) (Everyone)
                      @Allowed: (B 1 2 3 4 5) (S-1-5-20)
                      "BlindDial"=dword:00000000

                      [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
                      @Denied: (A) (Users)
                      @Denied: (A) (Everyone)
                      @Allowed: (B 1 2 3 4 5) (S-1-5-20)
                      "BlindDial"=dword:00000000
                      .
                      Completion time: 2011-01-26  19:06:22
                      ComboFix-quarantined-files.txt  2011-01-27 00:06
                      ComboFix2.txt  2010-07-01 20:14
                      ComboFix3.txt  2010-07-01 17:51

                      Pre-Run: 84,461,010,944 bytes free
                      Post-Run: 83,365,629,952 bytes free

                      - - End Of File - - CC5388F7F130A8EFA3A5CB3EAF36FB93

                      SuperDave

                      • Malware Removal Specialist
                      • Moderator


                      • Genius
                      • Thanked: 1020
                      • Certifications: List
                      • Experience: Expert
                      • OS: Windows 10
                      The CF log shows two AV programs running on your computer; Microsoft Security Essentials  and Trend Micro Client/Server Security Agent Antivirus. You can't have two AV programs active on your computer because they are not friendly toward one another. Please make sure that only one is activated.

                      Re-running ComboFix to remove infections:

                      • Close any open browsers.
                      • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
                      • Open notepad and copy/paste the text in the quotebox below into it:
                        Quote
                        KillAll::

                        File::
                        c:\users\dlcriss\AppData\Local\Temp\TUVCGX.exe

                        MBR::

                        Driver::
                        TUVCGX
                      • Save this as CFScript.txt, in the same location as ComboFix.exe



                      • Referring to the picture above, drag CFScript into ComboFix.exe
                      • When finished, it shall produce a log for you at C:\ComboFix.txt
                      • Please post the contents of the log in your next reply.
                      Windows 8 and Windows 10 dual boot with two SSD's