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Author Topic: Adobe Error 1402  (Read 4410 times)

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john god

    Topic Starter


    Beginner
    • Experience: Beginner
    • OS: Windows XP
    Adobe Error 1402
    « on: February 21, 2011, 01:34:06 PM »
    Hello,

    I'm having trouble trying to update my adobe reader.
    Every time I try, I get this:

    Update Failed
    ERROR 1402
    Could not open key
    Hkey_Local_Machine\Software\Microsoft\
    Windows\CurrentVersion\Run\OptionalComponent\Mail.

    Any help would be greatly appreciated.

    I'm running Windows XP Professional.
    Firefox

    Thank-You,
    John

    Salmon Trout

    • Guest
    Re: Adobe Error 1402
    « Reply #1 on: February 21, 2011, 01:36:52 PM »

    john god

      Topic Starter


      Beginner
      • Experience: Beginner
      • OS: Windows XP
      Re: Adobe Error 1402
      « Reply #2 on: February 21, 2011, 02:53:36 PM »
      I tried that, but it still won't update.
      I also get,when in safe mode:
      This screen saver requires Adobe Flash Player for internet explorer.
      In my control panel its there, I thought I had it already.

      John

      Salmon Trout

      • Guest
      Re: Adobe Error 1402
      « Reply #3 on: February 21, 2011, 02:58:47 PM »
      You tried all the suggestions?

      john god

        Topic Starter


        Beginner
        • Experience: Beginner
        • OS: Windows XP
        Re: Adobe Error 1402
        « Reply #4 on: February 22, 2011, 09:19:49 AM »
        Will not let me uninstall Adobe Reader with the Error 1402.

        Allan

        • Moderator

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        • OS: Windows 10
        Re: Adobe Error 1402
        « Reply #5 on: February 22, 2011, 09:25:58 AM »
        Try using revo uninstaller (http://www.revouninstaller.com/)

        john god

          Topic Starter


          Beginner
          • Experience: Beginner
          • OS: Windows XP
          Re: Adobe Error 1402
          « Reply #6 on: February 22, 2011, 03:23:15 PM »
          I installed revo uninstaller, still would not uninstall.

          Salmon Trout

          • Guest
          Re: Adobe Error 1402
          « Reply #7 on: February 22, 2011, 03:34:34 PM »

          john god

            Topic Starter


            Beginner
            • Experience: Beginner
            • OS: Windows XP
            Re: Adobe Error 1402
            « Reply #8 on: March 01, 2011, 03:36:33 PM »
            I tried all except for (#1 advance.)
            Not sure about the registry part.