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Author Topic: blue screen problem  (Read 9272 times)

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Robert Tabiano

    Topic Starter


    Rookie

    blue screen problem
    « on: February 22, 2011, 09:02:59 PM »
    good day to all

    i had this problem with blue screen

    i don't understand but my computer often appears blue screen while in the middle of browsing

    these are the details I've so far copied:


    Problem signature:
      Problem Event Name:   BlueScreen
      OS Version:   6.1.7600.2.0.0.256.1
      Locale ID:   13321

    Additional information about the problem:
      BCCode:   1000008e
      BCP1:   C0000005
      BCP2:   8313C46A
      BCP3:   DF0F675C
      BCP4:   00000000
      OS Version:   6_1_7600
      Service Pack:   0_0
      Product:   256_1

    i don't really understand this, could somebody help me with this?

    or do i have to bring my system unit where i bought this?

    for them to fix this...

    thanks in advanced....

    Allan

    • Moderator

    • Mastermind
    • Thanked: 1252
    • Experience: Guru
    • OS: Windows 10
    Re: blue screen problem
    « Reply #1 on: February 23, 2011, 05:41:19 AM »
    Download BlueScreenView:
    http://www.nirsoft.net/utils/blue_screen_view.html
    unzip downloaded file and double click on BlueScreenView.exe to run the program.
    when scanning is done, go to EDIT - Select All
    Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
    Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

    Robert Tabiano

      Topic Starter


      Rookie

      Re: blue screen problem
      « Reply #2 on: February 24, 2011, 01:14:53 AM »
      this is what i've got


      ==================================================
      Process File      : TvWizard2ft.exe
      Event Name        : Stopped working
      Event Time        : 2/19/2011 4:14:51 AM
      User Name         : Marbeth
      Exception Code    :
      Exception Offset  :
      Fault Module Name :
      Fault Module Version:
      Process Path      : C:\Program Files\Intel\TVWiz2ft\TvWizard2ft.exe
      Report File Size  : 7,972
      Report File Path  : C:\Users\Marbeth\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_tvwizard2ft.exe_cdbbf2717fb631724395265a737a6ddea8c8f6_0f8672ed\Report.wer
      ==================================================

      ==================================================
      Process File      : WerFault.exe
      Event Name        : Shut down unexpectedly
      Event Time        : 2/20/2011 4:36:28 PM
      User Name         : All Users
      Exception Code    :
      Exception Offset  :
      Fault Module Name :
      Fault Module Version:
      Process Path      : C:\Windows\System32\WerFault.exe
      Report File Size  : 4,490
      Report File Path  : C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0ae845c6\Report.wer
      ==================================================

      ==================================================
      Process File      : WerFault.exe
      Event Name        : Shut down unexpectedly
      Event Time        : 2/23/2011 11:19:26 AM
      User Name         : All Users
      Exception Code    :
      Exception Offset  :
      Fault Module Name :
      Fault Module Version:
      Process Path      : C:\Windows\System32\WerFault.exe
      Report File Size  : 4,448
      Report File Path  : C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0b3bc725\Report.wer
      ==================================================

      ==================================================
      Process File      : WerFault.exe
      Event Name        : Shut down unexpectedly
      Event Time        : 2/9/2011 1:54:15 PM
      User Name         : All Users
      Exception Code    :
      Exception Offset  :
      Fault Module Name :
      Fault Module Version:
      Process Path      : C:\Windows\System32\WerFault.exe
      Report File Size  : 4,486
      Report File Path  : C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0bb11d40\Report.wer
      ==================================================

      ==================================================
      Process File      : WerFault.exe
      Event Name        : Shut down unexpectedly
      Event Time        : 2/20/2011 4:36:28 PM
      User Name         :
      Exception Code    :
      Exception Offset  :
      Fault Module Name :
      Fault Module Version:
      Process Path      : C:\Windows\System32\WerFault.exe
      Report File Size  : 4,490
      Report File Path  : C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0ae845c6\Report.wer
      ==================================================

      ==================================================
      Process File      : WerFault.exe
      Event Name        : Shut down unexpectedly
      Event Time        : 2/23/2011 11:19:26 AM
      User Name         :
      Exception Code    :
      Exception Offset  :
      Fault Module Name :
      Fault Module Version:
      Process Path      : C:\Windows\System32\WerFault.exe
      Report File Size  : 4,448
      Report File Path  : C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0b3bc725\Report.wer
      ==================================================

      ==================================================
      Process File      : WerFault.exe
      Event Name        : Shut down unexpectedly
      Event Time        : 2/9/2011 1:54:15 PM
      User Name         :
      Exception Code    :
      Exception Offset  :
      Fault Module Name :
      Fault Module Version:
      Process Path      : C:\Windows\System32\WerFault.exe
      Report File Size  : 4,486
      Report File Path  : C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0bb11d40\Report.wer
      ==================================================

      ==================================================
      Process File      : YahooMessenger.exe
      Event Name        : Stopped working
      Event Time        : 2/23/2011 12:48:56 PM
      User Name         : Marbeth
      Exception Code    : 0xc0000005
      Exception Offset  : 0x00269b0f
      Fault Module Name : YahooMessenger.exe
      Fault Module Version: 10.0.0.1270
      Process Path      : C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
      Report File Size  : 23,956
      Report File Path  : C:\Users\Marbeth\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_YahooMessenger.e_64e14f1faadc8926a721994b196f31ade877dc_06491130\Report.wer
      ==================================================

      i hope i've done this right....

      thanks...

      Allan

      • Moderator

      • Mastermind
      • Thanked: 1252
      • Experience: Guru
      • OS: Windows 10
      Re: blue screen problem
      « Reply #3 on: February 24, 2011, 05:47:51 AM »
      No sorry, you're copying the wrong information. Please follow the instructions to post the actual Blue Screen Error message.

      Robert Tabiano

        Topic Starter


        Rookie

        Re: blue screen problem
        « Reply #4 on: February 24, 2011, 01:48:52 PM »
        i've tried that but, it sez, STOPPED WORKING

        i've tried this one:


        Version=1
        EventType=CLR20r3
        EventTime=129425912913659898
        ReportType=2
        Consent=1
        UploadTime=129426316976358286
        ReportIdentifier=d99ad01a-3c21-11e0-9d62-e0cb4e4ec9f6
        Response.type=4
        Sig[0].Name=Problem Signature 01
        Sig[0].Value=tvwizard2ft.exe
        Sig[1].Name=Problem Signature 02
        Sig[1].Value=1.0.3453.18716
        Sig[2].Name=Problem Signature 03
        Sig[2].Value=4a3691b8
        Sig[3].Name=Problem Signature 04
        Sig[3].Value=PresentationFramework
        Sig[4].Name=Problem Signature 05
        Sig[4].Value=3.0.0.0
        Sig[5].Name=Problem Signature 06
        Sig[5].Value=4a174fbc
        Sig[6].Name=Problem Signature 07
        Sig[6].Value=99b
        Sig[7].Name=Problem Signature 08
        Sig[7].Value=46
        Sig[8].Name=Problem Signature 09
        Sig[8].Value=System.IO.IOException
        DynamicSig[1].Name=OS Version
        DynamicSig[1].Value=6.1.7600.2.0.0.256.1
        DynamicSig[2].Name=Locale ID
        DynamicSig[2].Value=13321
        UI[2]=C:\Program Files\Intel\TVWiz2ft\TvWizard2ft.exe
        UI[3]=TVWizard2ft has stopped working
        UI[4]=Windows can check online for a solution to the problem.
        UI[5]=Check online for a solution and close the program
        UI[6]=Check online for a solution later and close the program
        UI[7]=Close the program
        LoadedModule[0]=C:\Program Files\Intel\TVWiz2ft\TvWizard2ft.exe
        LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
        LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
        LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
        LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
        LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll
        LoadedModule[6]=C:\Windows\system32\msvcrt.dll
        LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
        LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
        LoadedModule[9]=C:\Windows\system32\SHLWAPI.dll
        LoadedModule[10]=C:\Windows\system32\GDI32.dll
        LoadedModule[11]=C:\Windows\system32\USER32.dll
        LoadedModule[12]=C:\Windows\system32\LPK.dll
        LoadedModule[13]=C:\Windows\system32\USP10.dll
        LoadedModule[14]=C:\Windows\system32\IMM32.DLL
        LoadedModule[15]=C:\Windows\system32\MSCTF.dll
        LoadedModule[16]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
        LoadedModule[17]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
        LoadedModule[18]=C:\Windows\system32\shell32.dll
        LoadedModule[19]=C:\Windows\system32\ole32.dll
        LoadedModule[20]=C:\Windows\system32\profapi.dll
        LoadedModule[21]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\8c1770d45c63cf5c462eeb945ef9aa5d\mscorlib.ni.dll
        LoadedModule[22]=C:\Windows\system32\CRYPTBASE.dll
        LoadedModule[23]=C:\Windows\system32\uxtheme.dll
        LoadedModule[24]=C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
        LoadedModule[25]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCR90.dll
        LoadedModule[26]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCP90.dll
        LoadedModule[27]=D:\OpHookSE4.dll
        LoadedModule[28]=C:\Windows\system32\VERSION.dll
        LoadedModule[29]=C:\Windows\system32\OLEAUT32.dll
        LoadedModule[30]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5ba3bf5367fc012300c6566f20cb7f54\System.ni.dll
        LoadedModule[31]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\c2f9dd7db911053edcaaadf5fefc500a\WindowsBase.ni.dll
        LoadedModule[32]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\7b459c5815af8123e4bf30d4e05bba65\PresentationCore.ni.dll
        LoadedModule[33]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\68e5eeb3c6ef18ba2dc1ad70eb74aeee\PresentationFramework.ni.dll
        LoadedModule[34]=C:\Windows\Microsoft.NET\Framework\v3.0\WPF\wpfgfx_v0300.dll
        LoadedModule[35]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
        LoadedModule[36]=C:\Windows\system32\dwmapi.dll
        LoadedModule[37]=C:\Windows\system32\apphelp.dll
        FriendlyEventName=Stopped working
        ConsentKey=CLR20r3
        AppName=TVWizard2ft
        AppPath=C:\Program Files\Intel\TVWiz2ft\TvWizard2ft.exe
        ReportDescription=Stopped working

        or i'll ask somebody to help me extract this one....

        Robert Tabiano

          Topic Starter


          Rookie

          Re: blue screen problem
          « Reply #5 on: February 24, 2011, 07:30:21 PM »
          Version=1
          EventType=BlueScreen
          EventTime=129427221886272006
          ReportType=4
          Consent=1
          UploadTime=129427236497192923
          ReportIdentifier=6faea7a3-3d52-11e0-9e22-e0cb4e4ec9f6
          IntegratorReportIdentifier=022011-12636-01
          Response.type=4
          Response.AnalysisBucket=0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116
          DynamicSig[1].Name=OS Version
          DynamicSig[1].Value=6.1.7600.2.0.0.256.1
          DynamicSig[2].Name=Locale ID
          DynamicSig[2].Value=13321
          UI[2]=C:\Windows\system32\wer.dll
          UI[3]=Windows has recovered from an unexpected shutdown
          UI[4]=Windows can check online for a solution to the problem.
          UI[5]=&Check for solution
          UI[6]=&Check later
          UI[7]=Cancel
          UI[8]=Windows has recovered from an unexpected shutdown
          UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
          UI[10]=Close
          Sec[0].Key=BCCode
          Sec[0].Value=1000008e
          Sec[1].Key=BCP1
          Sec[1].Value=C0000005
          Sec[2].Key=BCP2
          Sec[2].Value=8DDD86BC
          Sec[3].Key=BCP3
          Sec[3].Value=E30ADB00
          Sec[4].Key=BCP4
          Sec[4].Value=00000000
          Sec[5].Key=OS Version
          Sec[5].Value=6_1_7600
          Sec[6].Key=Service Pack
          Sec[6].Value=0_0
          Sec[7].Key=Product
          Sec[7].Value=256_1
          State[0].Key=Transport.DoneStage1
          State[0].Value=1
          State[1].Key=CA
          State[1].Value=1
          State[2].Key=BLOB
          State[2].Value=CHKSUM=7C7EDCAA425B569BFDE065D0F8C62201;BID=OCATAG;ID=92e42018-b903-4805-9271-4f8f2aa2ecb1;SUB=2//20//2011 12:59:35 AM
          File[0].CabName=022011-12636-01.dmp
          File[0].Path=022011-12636-01.dmp
          File[0].Flags=851970
          File[0].Type=2
          File[0].Original.Path=C:\Windows\Minidump\022011-12636-01.dmp
          File[1].CabName=sysdata.xml
          File[1].Path=WER-38111-0.sysdata.xml
          File[1].Flags=851970
          File[1].Type=5
          File[1].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER-38111-0.sysdata.xml
          File[2].CabName=WERInternalMetadata.xml
          File[2].Path=WER1267.tmp.WERInternalMetadata.xml
          File[2].Flags=589827
          File[2].Type=5
          File[2].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER1267.tmp.WERInternalMetadata.xml
          File[3].CabName=Report.cab
          File[3].Path=Report.cab
          File[3].Flags=196608
          File[3].Type=7
          File[3].Original.Path=Report.cab
          FriendlyEventName=Shut down unexpectedly
          ConsentKey=BlueScreen
          AppName=Windows
          AppPath=C:\Windows\System32\WerFault.exe

          Version=1
          EventType=BlueScreen
          EventTime=129429623665606440
          ReportType=4
          Consent=1
          UploadTime=129429630364549089
          ReportIdentifier=b6c1611b-3f81-11e0-b803-e0cb4e4ec9f6
          IntegratorReportIdentifier=022311-12885-01
          Response.type=4
          Response.AnalysisBucket=0x8E_nt!ExFreePoolWithTag+464
          DynamicSig[1].Name=OS Version
          DynamicSig[1].Value=6.1.7600.2.0.0.256.1
          DynamicSig[2].Name=Locale ID
          DynamicSig[2].Value=13321
          UI[2]=C:\Windows\system32\wer.dll
          UI[3]=Windows has recovered from an unexpected shutdown
          UI[4]=Windows can check online for a solution to the problem.
          UI[5]=&Check for solution
          UI[6]=&Check later
          UI[7]=Cancel
          UI[8]=Windows has recovered from an unexpected shutdown
          UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
          UI[10]=Close
          Sec[0].Key=BCCode
          Sec[0].Value=1000008e
          Sec[1].Key=BCP1
          Sec[1].Value=C0000005
          Sec[2].Key=BCP2
          Sec[2].Value=8313C46A
          Sec[3].Key=BCP3
          Sec[3].Value=DF0F675C
          Sec[4].Key=BCP4
          Sec[4].Value=00000000
          Sec[5].Key=OS Version
          Sec[5].Value=6_1_7600
          Sec[6].Key=Service Pack
          Sec[6].Value=0_0
          Sec[7].Key=Product
          Sec[7].Value=256_1
          State[0].Key=Transport.DoneStage1
          State[0].Value=1
          State[1].Key=CA
          State[1].Value=1
          State[2].Key=BLOB
          State[2].Value=CHKSUM=1811D7BF815C7F8EC9EEEAEB15AE6453;BID=OCATAG;ID=1655c15a-a018-48f4-a93d-189440750041;SUB=2//22//2011 7:29:25 PM
          File[0].CabName=022311-12885-01.dmp
          File[0].Path=022311-12885-01.dmp
          File[0].Flags=851970
          File[0].Type=2
          File[0].Original.Path=C:\Windows\Minidump\022311-12885-01.dmp
          File[1].CabName=sysdata.xml
          File[1].Path=WER-34039-0.sysdata.xml
          File[1].Flags=851970
          File[1].Type=5
          File[1].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER-34039-0.sysdata.xml
          File[2].CabName=WERInternalMetadata.xml
          File[2].Path=WER7B18.tmp.WERInternalMetadata.xml
          File[2].Flags=589827
          File[2].Type=5
          File[2].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER7B18.tmp.WERInternalMetadata.xml
          File[3].CabName=Report.cab
          File[3].Path=Report.cab
          File[3].Flags=196608
          File[3].Type=7
          File[3].Original.Path=Report.cab
          FriendlyEventName=Shut down unexpectedly
          ConsentKey=BlueScreen
          AppName=Windows
          AppPath=C:\Windows\System32\WerFault.exe

          Version=1
          EventType=BlueScreen
          EventTime=129417620551372114
          ReportType=4
          Consent=1
          UploadTime=129417620740102909
          ReportIdentifier=1ae02e80-3497-11e0-88f1-e0cb4e4ec9f6
          IntegratorReportIdentifier=020911-12604-01
          Response.type=4
          Response.AnalysisBucket=0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116
          DynamicSig[1].Name=OS Version
          DynamicSig[1].Value=6.1.7600.2.0.0.256.1
          DynamicSig[2].Name=Locale ID
          DynamicSig[2].Value=13321
          UI[2]=C:\Windows\system32\wer.dll
          UI[3]=Windows has recovered from an unexpected shutdown
          UI[4]=Windows can check online for a solution to the problem.
          UI[5]=&Check for solution
          UI[6]=&Check later
          UI[7]=Cancel
          UI[8]=Windows has recovered from an unexpected shutdown
          UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
          UI[10]=Close
          Sec[0].Key=BCCode
          Sec[0].Value=1000008e
          Sec[1].Key=BCP1
          Sec[1].Value=C0000005
          Sec[2].Key=BCP2
          Sec[2].Value=8C8486BC
          Sec[3].Key=BCP3
          Sec[3].Value=968F3B00
          Sec[4].Key=BCP4
          Sec[4].Value=00000000
          Sec[5].Key=OS Version
          Sec[5].Value=6_1_7600
          Sec[6].Key=Service Pack
          Sec[6].Value=0_0
          Sec[7].Key=Product
          Sec[7].Value=256_1
          State[0].Key=Transport.DoneStage1
          State[0].Value=1
          State[1].Key=CA
          State[1].Value=1
          State[2].Key=BLOB
          State[2].Value=CHKSUM=E55A5ED0D4D94280D23F6F6678D30297;BID=OCATAG;ID=1936e9e5-0e4f-4c7e-8b87-ddf4c86e6696;SUB=2//8//2011 9:53:28 PM
          File[0].CabName=020911-12604-01.dmp
          File[0].Path=020911-12604-01.dmp
          File[0].Flags=851970
          File[0].Type=2
          File[0].Original.Path=C:\Windows\Minidump\020911-12604-01.dmp
          File[1].CabName=sysdata.xml
          File[1].Path=WER-30638-0.sysdata.xml
          File[1].Flags=851970
          File[1].Type=5
          File[1].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER-30638-0.sysdata.xml
          File[2].CabName=WERInternalMetadata.xml
          File[2].Path=WERF21B.tmp.WERInternalMetadata.xml
          File[2].Flags=589827
          File[2].Type=5
          File[2].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WERF21B.tmp.WERInternalMetadata.xml
          File[3].CabName=Report.cab
          File[3].Path=Report.cab
          File[3].Flags=196608
          File[3].Type=7
          File[3].Original.Path=Report.cab
          FriendlyEventName=Shut down unexpectedly
          ConsentKey=BlueScreen
          AppName=Windows
          AppPath=C:\Windows\System32\WerFault.exe

          Version=1
          EventType=BlueScreen
          EventTime=129427221886272006
          ReportType=4
          Consent=1
          UploadTime=129427236497192923
          ReportIdentifier=6faea7a3-3d52-11e0-9e22-e0cb4e4ec9f6
          IntegratorReportIdentifier=022011-12636-01
          Response.type=4
          Response.AnalysisBucket=0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116
          DynamicSig[1].Name=OS Version
          DynamicSig[1].Value=6.1.7600.2.0.0.256.1
          DynamicSig[2].Name=Locale ID
          DynamicSig[2].Value=13321
          UI[2]=C:\Windows\system32\wer.dll
          UI[3]=Windows has recovered from an unexpected shutdown
          UI[4]=Windows can check online for a solution to the problem.
          UI[5]=&Check for solution
          UI[6]=&Check later
          UI[7]=Cancel
          UI[8]=Windows has recovered from an unexpected shutdown
          UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
          UI[10]=Close
          Sec[0].Key=BCCode
          Sec[0].Value=1000008e
          Sec[1].Key=BCP1
          Sec[1].Value=C0000005
          Sec[2].Key=BCP2
          Sec[2].Value=8DDD86BC
          Sec[3].Key=BCP3
          Sec[3].Value=E30ADB00
          Sec[4].Key=BCP4
          Sec[4].Value=00000000
          Sec[5].Key=OS Version
          Sec[5].Value=6_1_7600
          Sec[6].Key=Service Pack
          Sec[6].Value=0_0
          Sec[7].Key=Product
          Sec[7].Value=256_1
          State[0].Key=Transport.DoneStage1
          State[0].Value=1
          State[1].Key=CA
          State[1].Value=1
          State[2].Key=BLOB
          State[2].Value=CHKSUM=7C7EDCAA425B569BFDE065D0F8C62201;BID=OCATAG;ID=92e42018-b903-4805-9271-4f8f2aa2ecb1;SUB=2//20//2011 12:59:35 AM
          File[0].CabName=022011-12636-01.dmp
          File[0].Path=022011-12636-01.dmp
          File[0].Flags=851970
          File[0].Type=2
          File[0].Original.Path=C:\Windows\Minidump\022011-12636-01.dmp
          File[1].CabName=sysdata.xml
          File[1].Path=WER-38111-0.sysdata.xml
          File[1].Flags=851970
          File[1].Type=5
          File[1].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER-38111-0.sysdata.xml
          File[2].CabName=WERInternalMetadata.xml
          File[2].Path=WER1267.tmp.WERInternalMetadata.xml
          File[2].Flags=589827
          File[2].Type=5
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          File[3].CabName=Report.cab
          File[3].Path=Report.cab
          File[3].Flags=196608
          File[3].Type=7
          File[3].Original.Path=Report.cab
          FriendlyEventName=Shut down unexpectedly
          ConsentKey=BlueScreen
          AppName=Windows
          AppPath=C:\Windows\System32\WerFault.exe

          Version=1
          EventType=BlueScreen
          EventTime=129429623665606440
          ReportType=4
          Consent=1
          UploadTime=129429630364549089
          ReportIdentifier=b6c1611b-3f81-11e0-b803-e0cb4e4ec9f6
          IntegratorReportIdentifier=022311-12885-01
          Response.type=4
          Response.AnalysisBucket=0x8E_nt!ExFreePoolWithTag+464
          DynamicSig[1].Name=OS Version
          DynamicSig[1].Value=6.1.7600.2.0.0.256.1
          DynamicSig[2].Name=Locale ID
          DynamicSig[2].Value=13321
          UI[2]=C:\Windows\system32\wer.dll
          UI[3]=Windows has recovered from an unexpected shutdown
          UI[4]=Windows can check online for a solution to the problem.
          UI[5]=&Check for solution
          UI[6]=&Check later
          UI[7]=Cancel
          UI[8]=Windows has recovered from an unexpected shutdown
          UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
          UI[10]=Close
          Sec[0].Key=BCCode
          Sec[0].Value=1000008e
          Sec[1].Key=BCP1
          Sec[1].Value=C0000005
          Sec[2].Key=BCP2
          Sec[2].Value=8313C46A
          Sec[3].Key=BCP3
          Sec[3].Value=DF0F675C
          Sec[4].Key=BCP4
          Sec[4].Value=00000000
          Sec[5].Key=OS Version
          Sec[5].Value=6_1_7600
          Sec[6].Key=Service Pack
          Sec[6].Value=0_0
          Sec[7].Key=Product
          Sec[7].Value=256_1
          State[0].Key=Transport.DoneStage1
          State[0].Value=1
          State[1].Key=CA
          State[1].Value=1
          State[2].Key=BLOB
          State[2].Value=CHKSUM=1811D7BF815C7F8EC9EEEAEB15AE6453;BID=OCATAG;ID=1655c15a-a018-48f4-a93d-189440750041;SUB=2//22//2011 7:29:25 PM
          File[0].CabName=022311-12885-01.dmp
          File[0].Path=022311-12885-01.dmp
          File[0].Flags=851970
          File[0].Type=2
          File[0].Original.Path=C:\Windows\Minidump\022311-12885-01.dmp
          File[1].CabName=sysdata.xml
          File[1].Path=WER-34039-0.sysdata.xml
          File[1].Flags=851970
          File[1].Type=5
          File[1].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER-34039-0.sysdata.xml
          File[2].CabName=WERInternalMetadata.xml
          File[2].Path=WER7B18.tmp.WERInternalMetadata.xml
          File[2].Flags=589827
          File[2].Type=5
          File[2].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER7B18.tmp.WERInternalMetadata.xml
          File[3].CabName=Report.cab
          File[3].Path=Report.cab
          File[3].Flags=196608
          File[3].Type=7
          File[3].Original.Path=Report.cab
          FriendlyEventName=Shut down unexpectedly
          ConsentKey=BlueScreen
          AppName=Windows
          AppPath=C:\Windows\System32\WerFault.exe

          Version=1
          EventType=BlueScreen
          EventTime=129417620551372114
          ReportType=4
          Consent=1
          UploadTime=129417620740102909
          ReportIdentifier=1ae02e80-3497-11e0-88f1-e0cb4e4ec9f6
          IntegratorReportIdentifier=020911-12604-01
          Response.type=4
          Response.AnalysisBucket=0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116
          DynamicSig[1].Name=OS Version
          DynamicSig[1].Value=6.1.7600.2.0.0.256.1
          DynamicSig[2].Name=Locale ID
          DynamicSig[2].Value=13321
          UI[2]=C:\Windows\system32\wer.dll
          UI[3]=Windows has recovered from an unexpected shutdown
          UI[4]=Windows can check online for a solution to the problem.
          UI[5]=&Check for solution
          UI[6]=&Check later
          UI[7]=Cancel
          UI[8]=Windows has recovered from an unexpected shutdown
          UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
          UI[10]=Close
          Sec[0].Key=BCCode
          Sec[0].Value=1000008e
          Sec[1].Key=BCP1
          Sec[1].Value=C0000005
          Sec[2].Key=BCP2
          Sec[2].Value=8C8486BC
          Sec[3].Key=BCP3
          Sec[3].Value=968F3B00
          Sec[4].Key=BCP4
          Sec[4].Value=00000000
          Sec[5].Key=OS Version
          Sec[5].Value=6_1_7600
          Sec[6].Key=Service Pack
          Sec[6].Value=0_0
          Sec[7].Key=Product
          Sec[7].Value=256_1
          State[0].Key=Transport.DoneStage1
          State[0].Value=1
          State[1].Key=CA
          State[1].Value=1
          State[2].Key=BLOB
          State[2].Value=CHKSUM=E55A5ED0D4D94280D23F6F6678D30297;BID=OCATAG;ID=1936e9e5-0e4f-4c7e-8b87-ddf4c86e6696;SUB=2//8//2011 9:53:28 PM
          File[0].CabName=020911-12604-01.dmp
          File[0].Path=020911-12604-01.dmp
          File[0].Flags=851970
          File[0].Type=2
          File[0].Original.Path=C:\Windows\Minidump\020911-12604-01.dmp
          File[1].CabName=sysdata.xml
          File[1].Path=WER-30638-0.sysdata.xml
          File[1].Flags=851970
          File[1].Type=5
          File[1].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER-30638-0.sysdata.xml
          File[2].CabName=WERInternalMetadata.xml
          File[2].Path=WERF21B.tmp.WERInternalMetadata.xml
          File[2].Flags=589827
          File[2].Type=5
          File[2].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WERF21B.tmp.WERInternalMetadata.xml
          File[3].CabName=Report.cab
          File[3].Path=Report.cab
          File[3].Flags=196608
          File[3].Type=7
          File[3].Original.Path=Report.cab
          FriendlyEventName=Shut down unexpectedly
          ConsentKey=BlueScreen
          AppName=Windows
          AppPath=C:\Windows\System32\WerFault.exe

          Version=1
          EventType=APPCRASH
          EventTime=129429677367908295
          ReportType=2
          Consent=1
          ReportIdentifier=545fb0b9-3f8e-11e0-a25c-e0cb4e4ec9f6
          IntegratorReportIdentifier=545fb0b8-3f8e-11e0-a25c-e0cb4e4ec9f6
          Response.type=4
          Sig[0].Name=Application Name
          Sig[0].Value=YahooMessenger.exe
          Sig[1].Name=Application Version
          Sig[1].Value=10.0.0.1270
          Sig[2].Name=Application Timestamp
          Sig[2].Value=4c053ffe
          Sig[3].Name=Fault Module Name
          Sig[3].Value=YahooMessenger.exe
          Sig[4].Name=Fault Module Version
          Sig[4].Value=10.0.0.1270
          Sig[5].Name=Fault Module Timestamp
          Sig[5].Value=4c053ffe
          Sig[6].Name=Exception Code
          Sig[6].Value=c0000005
          Sig[7].Name=Exception Offset
          Sig[7].Value=00269b0f
          DynamicSig[1].Name=OS Version
          DynamicSig[1].Value=6.1.7600.2.0.0.256.1
          DynamicSig[2].Name=Locale ID
          DynamicSig[2].Value=13321
          DynamicSig[22].Name=Additional Information 1
          DynamicSig[22].Value=0a9e
          DynamicSig[23].Name=Additional Information 2
          DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
          DynamicSig[24].Name=Additional Information 3
          DynamicSig[24].Value=0a9e
          DynamicSig[25].Name=Additional Information 4
          DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
          UI[2]=C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
          UI[3]=Yahoo! Messenger has stopped working
          UI[4]=Windows can check online for a solution to the problem.
          UI[5]=Check online for a solution and close the program
          UI[6]=Check online for a solution later and close the program
          UI[7]=Close the program
          LoadedModule[0]=C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
          LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
          LoadedModule[2]=C:\Windows\system32\kernel32.dll
          LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
          LoadedModule[4]=C:\Windows\system32\Secur32.dll
          LoadedModule[5]=C:\Windows\system32\SSPICLI.DLL
          LoadedModule[6]=C:\Windows\system32\msvcrt.dll
          LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
          LoadedModule[8]=C:\Windows\system32\VERSION.dll
          LoadedModule[9]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll
          LoadedModule[10]=C:\Windows\system32\GDI32.dll
          LoadedModule[11]=C:\Windows\system32\USER32.dll
          LoadedModule[12]=C:\Windows\system32\LPK.dll
          LoadedModule[13]=C:\Windows\system32\USP10.dll
          LoadedModule[14]=C:\Windows\system32\SHLWAPI.dll
          LoadedModule[15]=C:\Windows\system32\WINMM.dll
          LoadedModule[16]=C:\Windows\system32\WSOCK32.dll
          LoadedModule[17]=C:\Windows\system32\WS2_32.dll
          LoadedModule[18]=C:\Windows\system32\NSI.dll
          LoadedModule[19]=C:\Windows\system32\WININET.dll
          LoadedModule[20]=C:\Windows\system32\ADVAPI32.dll
          LoadedModule[21]=C:\Windows\SYSTEM32\sechost.dll
          LoadedModule[22]=C:\Windows\system32\Normaliz.dll
          LoadedModule[23]=C:\Windows\system32\urlmon.dll
          LoadedModule[24]=C:\Windows\system32\ole32.dll
          LoadedModule[25]=C:\Windows\system32\OLEAUT32.dll
          LoadedModule[26]=C:\Windows\system32\CRYPT32.dll
          LoadedModule[27]=C:\Windows\system32\MSASN1.dll
          LoadedModule[28]=C:\Windows\system32\iertutil.dll
          LoadedModule[29]=C:\Program Files\Yahoo!\Messenger\YImage.dll
          LoadedModule[30]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
          LoadedModule[31]=C:\Program Files\Yahoo!\Messenger\ylog.dll
          LoadedModule[32]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCP80.dll
          LoadedModule[33]=C:\Windows\system32\IMM32.dll
          LoadedModule[34]=C:\Windows\system32\MSCTF.dll
          LoadedModule[35]=C:\Windows\system32\RICHED20.dll
          LoadedModule[36]=C:\Program Files\Yahoo!\Messenger\YCPFoundation.dll
          LoadedModule[37]=C:\Program Files\Yahoo!\Messenger\nspr4.dll
          LoadedModule[38]=C:\Windows\system32\COMDLG32.dll
          LoadedModule[39]=C:\Windows\system32\SHELL32.dll
          LoadedModule[40]=C:\Program Files\Yahoo!\Messenger\yui.dll
          LoadedModule[41]=C:\Windows\system32\MSIMG32.dll
          LoadedModule[42]=C:\Program Files\Yahoo!\Messenger\YMSGLite.dll
          LoadedModule[43]=C:\Program Files\Yahoo!\Messenger\YHTTP.dll
          LoadedModule[44]=C:\Program Files\Yahoo!\Messenger\RGX.dll
          LoadedModule[45]=C:\Program Files\Yahoo!\Messenger\YCPSSL.dll
          LoadedModule[46]=C:\Program Files\Yahoo!\Messenger\YAlertCenterM.DLL
          LoadedModule[47]=C:\Windows\system32\WINTRUST.dll
          LoadedModule[48]=C:\Program Files\Yahoo!\Messenger\ymdm_audio.dll
          LoadedModule[49]=C:\Program Files\Yahoo!\Messenger\rmc_audio.dll
          LoadedModule[50]=C:\Program Files\Yahoo!\Messenger\ymdm_video.dll
          LoadedModule[51]=C:\Program Files\Yahoo!\Messenger\core_video.dll
          LoadedModule[52]=C:\Windows\system32\DDRAW.dll
          LoadedModule[53]=C:\Windows\system32\DCIMAN32.dll
          LoadedModule[54]=C:\Windows\system32\SETUPAPI.dll
          LoadedModule[55]=C:\Windows\system32\CFGMGR32.dll
          LoadedModule[56]=C:\Windows\system32\DEVOBJ.dll
          LoadedModule[57]=C:\Windows\system32\dwmapi.dll
          LoadedModule[58]=C:\Windows\system32\d3d9.dll
          LoadedModule[59]=C:\Windows\system32\d3d8thk.dll
          LoadedModule[60]=C:\Program Files\Yahoo!\Messenger\ConnectionWizard.dll
          LoadedModule[61]=C:\Windows\system32\mswsock.dll
          LoadedModule[62]=C:\Windows\System32\wship6.dll
          LoadedModule[63]=C:\Windows\system32\CRYPTBASE.dll
          LoadedModule[64]=C:\Windows\system32\uxtheme.dll
          LoadedModule[65]=C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
          LoadedModule[66]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCR90.dll
          LoadedModule[67]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCP90.dll
          LoadedModule[68]=D:\OpHookSE4.dll
          LoadedModule[69]=C:\Windows\System32\wshtcpip.dll
          LoadedModule[70]=C:\Windows\system32\PSAPI.DLL
          LoadedModule[71]=C:\Windows\system32\pdh.dll
          LoadedModule[72]=C:\Windows\system32\ntmarta.dll
          LoadedModule[73]=C:\Windows\system32\WLDAP32.dll
          LoadedModule[74]=C:\Windows\System32\perfproc.dll
          LoadedModule[75]=C:\Windows\system32\CLBCatQ.DLL
          LoadedModule[76]=C:\Windows\system32\wbem\wbemprox.dll
          LoadedModule[77]=C:\Windows\system32\wbemcomn.dll
          LoadedModule[78]=C:\Windows\system32\CRYPTSP.dll
          LoadedModule[79]=C:\Windows\system32\rsaenh.dll
          LoadedModule[80]=C:\Windows\system32\RpcRtRemote.dll
          LoadedModule[81]=C:\Windows\system32\wbem\wbemsvc.dll
          LoadedModule[82]=C:\Windows\system32\wbem\fastprox.dll
          LoadedModule[83]=C:\Windows\system32\NTDSAPI.dll
          LoadedModule[84]=C:\Windows\system32\profapi.dll
          LoadedModule[85]=C:\Program Files\Yahoo!\Messenger\resources\en-US\res_msgr.dll
          LoadedModule[86]=C:\Windows\system32\Macromed\Flash\Flash10m.ocx
          LoadedModule[87]=C:\Windows\system32\DSOUND.dll
          LoadedModule[88]=C:\Windows\system32\POWRPROF.dll
          LoadedModule[89]=C:\Windows\system32\mscms.dll
          LoadedModule[90]=C:\Windows\system32\USERENV.dll
          LoadedModule[91]=C:\Windows\system32\ieframe.dll
          LoadedModule[92]=C:\Windows\system32\OLEACC.dll
          LoadedModule[93]=C:\Windows\system32\SXS.DLL
          LoadedModule[94]=C:\Windows\system32\MMDevAPI.DLL
          LoadedModule[95]=C:\Windows\system32\PROPSYS.dll
          LoadedModule[96]=C:\Windows\system32\wdmaud.drv
          LoadedModule[97]=C:\Windows\system32\ksuser.dll
          LoadedModule[98]=C:\Windows\system32\AVRT.dll
          LoadedModule[99]=C:\Windows\system32\AUDIOSES.DLL
          LoadedModule[100]=C:\Windows\system32\msacm32.drv
          LoadedModule[101]=C:\Windows\system32\MSACM32.dll
          LoadedModule[102]=C:\Windows\system32\midimap.dll
          LoadedModule[103]=C:\Windows\system32\credssp.dll
          LoadedModule[104]=C:\Windows\system32\schannel.DLL
          LoadedModule[105]=C:\Windows\system32\DNSAPI.dll
          LoadedModule[106]=C:\Windows\system32\IPHLPAPI.DLL
          LoadedModule[107]=C:\Windows\system32\WINNSI.DLL
          LoadedModule[108]=C:\Windows\system32\es.dll
          LoadedModule[109]=C:\Windows\system32\rasadhlp.dll
          LoadedModule[110]=C:\Windows\System32\fwpuclnt.dll
          LoadedModule[111]=C:\Windows\system32\NLAapi.dll
          LoadedModule[112]=C:\Windows\System32\winrnr.dll
          LoadedModule[113]=C:\Windows\system32\napinsp.dll
          LoadedModule[114]=C:\Windows\system32\pnrpnsp.dll
          LoadedModule[115]=C:\Windows\system32\RASAPI32.dll
          LoadedModule[116]=C:\Windows\system32\rasman.dll
          LoadedModule[117]=C:\Windows\system32\rtutils.dll
          LoadedModule[118]=C:\Windows\system32\sensapi.dll
          LoadedModule[119]=C:\Windows\system32\ncrypt.dll
          LoadedModule[120]=C:\Windows\system32\bcrypt.dll
          LoadedModule[121]=C:\Windows\system32\bcryptprimitives.dll
          LoadedModule[122]=C:\Windows\system32\GPAPI.dll
          LoadedModule[123]=C:\Program Files\Yahoo!\Messenger\ft60.dll
          LoadedModule[124]=C:\Program Files\Yahoo!\Messenger\YPluginRegistry.dll
          LoadedModule[125]=C:\Program Files\Yahoo!\Messenger\YML.dll
          LoadedModule[126]=C:\Windows\system32\mlang.dll
          LoadedModule[127]=C:\Program Files\Yahoo!\Messenger\YIniDom.dll
          LoadedModule[128]=C:\Program Files\Yahoo!\Messenger\ypagerps.dll
          LoadedModule[129]=C:\Windows\system32\apphelp.dll
          LoadedModule[130]=C:\Windows\System32\mshtml.dll
          LoadedModule[131]=C:\Windows\System32\msls31.dll
          LoadedModule[132]=C:\Windows\system32\peerdist.dll
          LoadedModule[133]=C:\Windows\system32\AUTHZ.dll
          LoadedModule[134]=C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
          LoadedModule[135]=C:\Windows\system32\dxdiagn.dll
          LoadedModule[136]=C:\Windows\system32\dxgi.dll
          LoadedModule[137]=C:\Windows\system32\d3d10.dll
          LoadedModule[138]=C:\Windows\system32\d3d10core.dll
          LoadedModule[139]=C:\Windows\system32\d3d10_1.dll
          LoadedModule[140]=C:\Windows\system32\d3d10_1core.dll
          LoadedModule[141]=C:\Windows\system32\d3d11.dll
          LoadedModule[142]=C:\Windows\system32\winbrand.dll
          LoadedModule[143]=C:\Windows\system32\cryptnet.dll
          LoadedModule[144]=C:\Windows\system32\Cabinet.dll
          LoadedModule[145]=C:\Windows\system32\DEVRTL.dll
          LoadedModule[146]=C:\Windows\system32\quartz.dll
          LoadedModule[147]=C:\Windows\system32\devenum.dll
          LoadedModule[148]=C:\Windows\system32\msdmo.dll
          LoadedModule[149]=C:\Windows\system32\dhcpcsvc6.DLL
          LoadedModule[150]=C:\Windows\system32\dhcpcsvc.DLL
          LoadedModule[151]=C:\Windows\system32\msimtf.dll
          LoadedModule[152]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\scrchpg.dll
          LoadedModule[153]=C:\Windows\system32\jscript.dll
          LoadedModule[154]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\klscav.dll
          LoadedModule[155]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\prremote.dll
          LoadedModule[156]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\prloader.dll
          LoadedModule[157]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\params.ppl
          LoadedModule[158]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\pxstub.ppl
          LoadedModule[159]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\service.dll
          LoadedModule[160]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\eka_meta.dll
          LoadedModule[161]=C:\Windows\System32\msxml6.dll
          LoadedModule[162]=C:\Windows\system32\ImgUtil.dll
          LoadedModule[163]=C:\Windows\System32\pngfilt.dll
          LoadedModule[164]=C:\Windows\System32\Dxtrans.dll
          LoadedModule[165]=C:\Windows\System32\ATL.DLL
          LoadedModule[166]=C:\Windows\system32\ddrawex.dll
          LoadedModule[167]=C:\Windows\System32\Dxtmsft.dll
          LoadedModule[168]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll
          LoadedModule[169]=C:\Windows\System32\msxml3.dll
          LoadedModule[170]=C:\Program Files\Yahoo!\Messenger\yacsui.dll
          LoadedModule[171]=C:\Program Files\Yahoo!\Messenger\yacscom.dll
          LoadedModule[172]=C:\Windows\system32\imaadp32.acm
          LoadedModule[173]=C:\Windows\system32\msg711.acm
          LoadedModule[174]=C:\Windows\system32\msgsm32.acm
          LoadedModule[175]=C:\Windows\system32\msadp32.acm
          LoadedModule[176]=C:\Windows\System32\l3codeca.acm
          LoadedModule[177]=C:\Windows\System32\perfos.dll
          LoadedModule[178]=C:\Program Files\Yahoo!\Messenger\ywcvwr.dll
          LoadedModule[179]=C:\Windows\system32\MSVFW32.dll
          LoadedModule[180]=C:\Program Files\Yahoo!\Messenger\kdu_v32R.dll
          FriendlyEventName=Stopped working
          ConsentKey=APPCRASH
          AppName=Yahoo! Messenger
          AppPath=C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

          Robert Tabiano

            Topic Starter


            Rookie

            Re: blue screen problem
            « Reply #6 on: February 27, 2011, 10:06:52 PM »
            i didn't see any reply from this screen...

            could somebody help me with this?...

            jason2074



              Egghead

            • It doesn't matter.
            • Thanked: 224
            • Experience: Beginner
            • OS: Windows 7
            Re: blue screen problem
            « Reply #7 on: February 27, 2011, 11:01:25 PM »
            Quote
            i don't understand but my computer often appears blue screen while in the middle of browsing

            Have you tried disabling or uninstalling other software protection softwares installed(system or web scanners, real-time protection from antivirus or spyware) and just using your resident antivirus?

            Robert Tabiano

              Topic Starter


              Rookie

              Re: blue screen problem
              « Reply #8 on: February 27, 2011, 11:05:31 PM »
              i didn't add any software on my pc , it's been running normally , till after 2 or months , it started restarting at first , earlier this year, it started to appear blue screen

              michelsmith



                Beginner

                Thanked: 3
                • Experience: Beginner
                • OS: Windows XP
                Re: blue screen problem
                « Reply #9 on: March 01, 2011, 12:50:52 AM »
                The most frustrating blue screen computer errors are basically caused by some physical faults such as faulty memory, power supplies, overheating of PC components, or hardware running beyond its limits, device driver conflicts etc.
                If you see the blue screen and halts occur in boot process, and also notice some specific error message appear on your screen, this indicates a serious issues most probably due to inappropriate device driver or firmware .Blue screen is really an annoying issue and creates a lot of trouble to the end user.

                Follow these steps to fix a Blue Screen in Safe Mode


                Once booting start, select "Safe Mode" from the boot menu.

                Scan your hard drive by running your antivirus software . If the program locates an infection, move it to your vault or follow the on-screen instructions. After program completion, if a virus was removed, attempt to reboot your computer and see if this clears up the problem. If not, restart your computer in safe mode.

                Restore your computer to a previous point. Click on the "Start" button. Select "All Programs", "Accessories", "System Tools" and finally "System Restore". Choose a restore point on or before the last day your computer worked without error.

                Finally Reboot your computer to see if it loads correctly.

                jason2074



                  Egghead

                • It doesn't matter.
                • Thanked: 224
                • Experience: Beginner
                • OS: Windows 7
                Re: blue screen problem
                « Reply #10 on: March 01, 2011, 01:50:06 AM »
                Running the computer on miminum by disabling or uninstalling softwares which may be corrupted. Another thing is an OS upgrade or new hardware components installed.

                Allan

                • Moderator

                • Mastermind
                • Thanked: 1252
                • Experience: Guru
                • OS: Windows 10
                Re: blue screen problem
                « Reply #11 on: March 01, 2011, 05:59:05 AM »
                i didn't see any reply from this screen...

                could somebody help me with this?...
                I didn't reply because I'm still waiting for you to follow the instructions to post the correct blue screen text.

                Robert Tabiano

                  Topic Starter


                  Rookie

                  Re: blue screen problem
                  « Reply #12 on: March 01, 2011, 02:20:24 PM »
                  there were two pane when i tried to scan my pc, the first one was wrong as you have said, then i tried to post the lower pane, which i think gave the details....

                  or i didn't really understand the proccess?